Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
06/09/200427000
 My dash has completly cracked and is in pieces,(sharp pieces), it could affect the wiring in my dash, if i did have an accedent the air bags in the dash could throw those sharp pieces at me and my passengers.note: these crack were at no fault of mine or my passengers. the cracks started two years after i bought the truck brand new.
05/31/201264000
 Dodge collided with another vehicle in the front left and then the other vehicle spun around and hit the side of the dodge. all safety airbags in car failed to deploy and no airbag check light was on during the life of the dodge. also the other vehicle was a dodge and it had less damage and all airbags deployed in that vehicle.
02/08/2008107/01/2002
 A vehicle was left unattended on a hillside in direct sunlight after it had already hit a mailbox. i struck vehicle in left rear with my right front it totaled both vehicles. i was driving about 50 mph and never seen car prior to impact. it injured both passengers in back seat both front seat occupants were not injured but airbags never deployed. *tr
10/20/200322400010/14/2002
 2002 dodge ram 1500 had a severe front end collison that totalled the truck and bent the frame into a diamond shape. neither the passenger nor driver side air bags deployed. there was not a portion of the front end of the vehicle that did not sustain damage. several body shops have stated that, that kind of collision is what the air bags are made for.
 Consumer called complaining about having problems with the alignment. consumer also stated that the vehicle will not go straight. dealer was contacted and stated that the aligment had problems. also stated that has problems with the clockspring and it has been replaced four times. mr
AIR BAGS - FRONTAL
02/08/2008107/01/2002
 A vehicle was left unattended on a hillside in direct sunlight after it had already hit a mailbox. i struck vehicle in left rear with my right front it totaled both vehicles. i was driving about 50 mph and never seen car prior to impact. it injured both passengers in back seat both front seat occupants were not injured but airbags never deployed. *tr
06/04/20053800207/13/2002
 On june 4th,2005 my wife had an accident in a 2002 dodge pickup. on her way to work she was driveing around 45 miles an hour. until a cat ran in front of her by reflax she tried to aviod the cat so she swerved to the right and struck a mailbox then she swerved to the left trying to gian control of the truck. then while trying to gian control swerved back to the right going over a ditch and entering private property. then she struck a pine tree which also struck some power lines. when she crashed into the pine tree the airbags didn't deploy also the seat belt didn't lock ethier. my wife hit the steering wheel with the chest and her elbows. agter she hit the steering wheel she bounced back tothe set which caused her neck pian and left soulder and her left side of her lower back. which lead to her damageing her lower back she was also taken to the emergncy room by an ambulance. then i called chrysler on june 6th 2005 they asked me for my vin number of my truck. then they lied to me about calling, sending a letter,send a fax to the bodyshop where my truck at, and each time i called they always change infomation and they haven't told anything regarding to my truck. old parts are still available. this the reference number 137455235 the report number from the state trooper is fhpa05ff024427.