Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 08/01/2012 | 126932 | 1 | |
| Air conditioning works fine, as long as the vehicle is moving. when stopped at traffic lights or intersections, the a/c gets warm, as if the condenser is not working. when starting up again, it gets cold after a bit of time. searched the internet, and found this is a problem that occurs often, and many said check the fuse #39. on aug. 1, i checked the fuse, and found that the plastic and metal parts of the fuse had melted onto the spot it was plugged into. all of the other fuses seem to be fine, but there is a tiny chunk of metal i cannot remove from the fusebox to plug in another fuse, nor do i want to plug in another fuse, as i don't know why the previous one melted. i am not sure if this is covered in any recalls. also, when i tried to have the truck inspected, it failed for the check engine light, and there are several recalls listed in the possible cause list for the code that registered in the inspection machine. *tr | |||
| 08/01/2012 | 126932 | ||
| Air conditioning works fine, as long as the vehicle is moving. when stopped at traffic lights or intersections, the a/c gets warm, as if the condenser is not working. when starting up again, it gets cold after a bit of time. searched the internet, and found this is a problem that occurs often, and many said check the fuse #39. on aug. 1, i checked the fuse, and found that the plastic and metal parts of the fuse had melted onto the spot it was plugged into. all of the other fuses seem to be fine, but there is a tiny chunk of metal i cannot remove from the fusebox to plug in another fuse, nor do i want to plug in another fuse, as i don't know why the previous one melted. i am not sure if this is covered in any recalls. also, when i tried to have the truck inspected, it failed for the check engine light, and there are several recalls listed in the possible cause list for the code that registered in the inspection machine. | |||
| 06/09/2004 | 27000 | ||
| My dash has completly cracked and is in pieces,(sharp pieces), it could affect the wiring in my dash, if i did have an accedent the air bags in the dash could throw those sharp pieces at me and my passengers.note: these crack were at no fault of mine or my passengers. the cracks started two years after i bought the truck brand new. | |||
| 06/07/2003 | 11615 | ||
| Vehicle blower motor fuse was blown on this occasion, and then later dates the ac condenser fan fuse was blown. the 40 amp fuse for the blower motor was replaced to fix the first problem. the condenser fan fuse was replaced at least once, and then the fuse box - where the condenser fan fuse goes - melted so that the fuse could not be replaced. taking it to the dealer today. also noticed lots of dashboard cracking complaints. i also have a dashboard that is seriously cracked. paid to replace the part closest to the window, but the dashboard over the instrument panel was not replaced. asked dealer to replace it three times, and all three times they said none was in stock. one person told me that they don't like replacing them because of the complexity of the job. | |||
| 03/14/2006 | 78598 | 1 | 11/19/2005 |
| Dt*: the contact stated while applying pressure to the accelerator pedal the engine sputtered. the check engine, airbag, and check gauges lights illuminated. the dealership was alerted. updated 03/28/06 | |||
| 09/11/2004 | 49540 | 1 | 06/01/2004 |
| My computer system went out in my 2002 dodge ram 1500 truck. i spoke with an individual named chris on 9/15/04 ref#12633025. the manufacturer will not take any steps to rectify this problem because i was told that there aren't any recalls on the computer systems in these trucks. it's going to cost me $600.00 to get this problem with my lemon fixed.*ak | |||
| 03/13/2003 | 15000 | 0 | |
| Vehicle has lunged forward while in drive. engine idle electronically advances while transmission in drive, driver must keep foot firmly depressed on brake to avoid accident. also having significant electrical problems - specifically gauges do not function properly and horn/lights engage. problems are intermittent. *nlm | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 09/02/2003 | 41000 | 04/17/2002 | |
| I own a 2002 dodge ram 1500 quad cab 4x4. in september of 2003, the check engine light came on and it was determined to be the condenser fan inoperable due to open fuse. the service mgr told me that this was a common defect because of the design of the shroud that allows water to collect in the trough. it also freezes in the winter preventing the fan from turning. this is not covered by warranty. i believe it should be because it is design defect. this is quite costly to have this fixed. according to the service representative, there have been several cases of this. *la | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 05/06/2002 | 1401 | ||
| Vehicle will stall without warning while driving. dealership indicated that this could be caused by the ignition. please provide more details.*ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 02/26/2005 | 41379 | 1 | 10/30/2003 |
| 1) there were no incidents leading up to the vehicles failures. 2) the headlights will not shut off when engine is on / the windshield wipers and pump are inoperable. they both occurred at the same time. family was stuck on rainy highway for several hours. 3) dodge service thinks the power distribution center may have shorted out the electronic control module and recommend replace both -$750 there is a back order for both parts - apparently there are many requests. part #'s 56045433af and 56051036ad. *ak | |||
| 09/04/2003 | 12635 | 6 | |
| Since december of 2001 verizon has had (6) dodge full size vans involving 1998-2001 b vans. all (6) fires appear to have started under the hood. all (6) vans are equipped with the kelsey hayes ebc 325 anti-lock brake systems. three of the fires occurred in the abs controller area of the engine compartment without the entire truck going up in flames because the drivers were able to have the fires extinguished before the fires got a real good start. three of the fires happened while the vehicles were unattended and the vehicles were totally destroyed. on sept. 4th, 2003 a 2002 dodge van was reported by the driver to have the abs pump running continualy for over 2 hours. the abs pump was extremely hot. had to disconnect the battery to shut the pump off. when this van was brought into the verizon garage the abs light and the brake warning lights were illuminated in the instrument cluster and the abs pump was running continually. the van was towed to rothrock dodge in allentown, pa.,on 9-5-03 and left with danny david for diagnosis. when the scan tool was connected to the abs system they found (2) codes, main relay open and pump motor circuit open. at this time no repairs have been completed on this vehicle until chrysler and a verizon fleet tech. support specialist can look into this case. contact persons at verizon are as follows; tom spezio 732-493-9902 bob prince 410-760-8836 fred pletscher 610-264-0685. *ak | |||