Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 08/01/2012 | 126932 | 1 | |
| Air conditioning works fine, as long as the vehicle is moving. when stopped at traffic lights or intersections, the a/c gets warm, as if the condenser is not working. when starting up again, it gets cold after a bit of time. searched the internet, and found this is a problem that occurs often, and many said check the fuse #39. on aug. 1, i checked the fuse, and found that the plastic and metal parts of the fuse had melted onto the spot it was plugged into. all of the other fuses seem to be fine, but there is a tiny chunk of metal i cannot remove from the fusebox to plug in another fuse, nor do i want to plug in another fuse, as i don't know why the previous one melted. i am not sure if this is covered in any recalls. also, when i tried to have the truck inspected, it failed for the check engine light, and there are several recalls listed in the possible cause list for the code that registered in the inspection machine. *tr | |||
| 01/13/2012 | 97000 | ||
| My 2002 ram van 1500 6 cyl engine failed state required smog check. the check engine light went on prior to this. the smog report showed 3 cylinders out of 6 were misfiring. the diagnosis was damaged valves and lost compression. after the mechanic opened the engine he found both heads to be cracked. he also found problems with the water pump and radiator. the total cost of repair was $3100. after further investigation i found out that there are thousands of 1500 engines that failed for the same reason. as with the other owners i changed my oil at regular intervals and maintained the vehicle properly. i had a 1997 1500 in which the same thing happened. dodge denies responsibility and blames the sludge build up on poor maintenance. since it was no longer under warranty i was forced to repair it. there should be a national recall of this vehicle's engine and i should get reimbursed by dodge for the repairs. i unfortunately didn't have a choice but to repair the engine but fear that the design defect will result in subsequent failure of the same nature. dodge should be held responsible for this. please help. | |||
| 01/08/2005 | 40000 | 1 | |
| Vehicle was traveling at 60 mph when all of a sudden t driver heard the engine knocking loudly, and noticed that the oil pressure went down. this caused the engine to fail.*ak | |||
| 08/14/2004 | 4 | ||
| I have a 2002 dodge quad cab 1500st automobile. sometimes when i am in the process of making a turn the vehicle loses power. this causes a loss of power stering and brakes which can cause an accident to occur. i know two other people who have 2002 dodge 1500 trucks and they have had tthe same problem.*ak | |||
| 06/04/2004 | 2 | ||
| While driving between 35 to 45 mph vehicle stalled. dealer inspected vehicle several times but could not duplicate or correct the problem. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 02/15/2007 | 69042 | 1 | 08/15/2002 |
| While driving down the highway the check gauges light and audible alarm came on. i looked down to see i had no oil pressure on my truck. it was a 2002 dodge ram 1500 quad cab 4x4 with 69043 miles. i immediately pulled over and checked the oil. everything seemed ok. i thought start the truck to see if there was a fluke in the warning. the oil pressure came up and i set there everything was ok. i proceeded down the highway. shortly thereafter paying close attention to the oil pressure i noticed it dropping again. i pulled over and called the local dealership and then a tow truck to pick up and deliver my truck to the dealer. the dealership says the motor needs replacing and will not be covered under warranty. oil sludge has built up in the motor. the oil has been changed three times by a dodge dealership once by a local garrage and the other 5 times by me. i have changed the oil as reccommened by the vehicle manual. the failure has caused a engine loss and replacement is required. i have tried to work extensivley with the dealership and chrysler corporation with refusal from both. the truck is currently at failure waiting for warranty repairs. *ak | |||
| 04/12/2003 | 4 | 06/17/2002 | |
| The engine stalled while the vehicle was idling at a stop light. the dealer performed numerous updates, repaired a vacuum leak, replaced the throttle body and gasket and the vehicle still continued to stall. *ak *jb | |||
| 06/10/2002 | 780 | 3 | 04/30/2002 |
| Engine dies in traffic, cause is unknown. *ak consumer stated the crankshaft sensor was replaced.*jb | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 04/15/2002 | 9 | 02/01/2002 | |
| We purchased this truck 2/28/02. by the end of march early april, the truck began to stall sporadically and has even jumped gears while in motion once. the truck has been returned to the dealership 8-9 times and we have been told everytime they can not duplicate the problem. promises upon promises have been made to re-flash the computer system because we were told they (dodge) think the trucks computer system is telling the truck to shut down. one time while riding down the road the truck lost complete power to all interior systems (i.e. air condition, stereo, windows) and we had to pull over. the truck has stalled both in reverse and in drive, the transmission has locked up on the dealership (in reverse). from feb. 28, 02 to june 28, 02 the truck was in the shop over 25 days. on july 8, 2002, the driver side mirror completely broke and would spin around in circles. when we contacted the dealership we were told it was on a national backorder. while waiting for the passenger side mirror, the driver side mirror broke in the same fashion. all in all we had to wait until 9/9/02 to have the mirrors fixed. while waiting we had to tape the mirrors in place so we could see while driving. this was extremely dangerous at times and made it difficult to travel. we have stopped taking the truck to the dealership for now because we get now where with them or daimlerchrysler/dodge. i have since contacted the attorney general to help pursue this matter. when paying $30,000 for a truck and then being refused repair for a problem that can and has definetly altered the market value and our confidence that we have a safe truck to drive/ride in is in-excusable. after researching on the nhtsa web site we are not the only people complaining of these problems. let's all get together and make dodge stand up to their problems. mr | |||