Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 12/03/2008 | 132092 | 1 | |
| Pinion gear failure. replaced rear end from a different vehicle. many people have told me that while driving down the road the rearend will lock up causing the vehicle to skid to a stop,causing damage to transmission,and drive shaft. not to mention the 'safety hazards' of possibly causing a wreck,and worse injuring someone. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 04/15/2006 | 26000 | 1 | 05/20/2002 |
| On saturday april 15, 2006 we were driving home and the transmission in our 2002 dodge ram truck began slipping. we had to drive in low gear to get home. we took the truck to schaefer and strominger, the dealer we purchased the truck brand new from in 2002 and were told oh its probably just a switch, we'll replace it and its good you bought the power train warranty...well this 2002 truck on has approximately 26,000 miles on it! after having the truck for over a week, i was told the whole transmission had to be replaced on this truck....a truck that only has 26,000 miles on it. well not only schaefer and strominger, but also chrysler themselves don't have enough sense to give me a loaner car for the inconvenience of dealing with their defective product. there is no way i should have to be replacing the transmission in a truck that is hardly driven and has never, ever hauled anything. i have spoken to a lot of people about this, i am finding out that this is a problem everyone is having with these trucks and something needs to be done to chrysler to make them fix these at no cost to the consumer. i am thoroughly disgusted with the oh well, what a shame attitude chrysler has, we consumers spend a lot of money on these vehicles and we all deserve not only a better product, but also better customer service. please tell me there is someone out there who can make these manufactures stand behind the products they sell before someone gets seriously hurt or killed driving on of these trucks. *jb | |||
| 11/12/2003 | 927 | 1 | |
| While attempting to accelerate out of the driveway vehicle would not accelerate. consumer had vehicle towed to the dealer. mechanic informed consumer that transmission failed. *ak | |||
| 08/12/2003 | 1 | ||
| While driving at night consumer did not know what gear the vehicle was in because shift lights are on all the gears, making it difficult to judge which gear the vehicle was in. *ak | |||
| 02/01/2003 | 10000 | 0 | 01/08/2002 |
| Vehicle has a hard shift or bump when reaching about 20 mph. happens mostly on the up shift and during cooler weather. 8jb | |||
| 08/22/2002 | 2 | 08/01/2002 | |
| I am the owner of a dodge 2002 truck. it has a transmission problem that the dealers are telling everyone just to hold on basically, when the truck shifts into 2nd gear it jolts and surges forward. i was told yesterday by rick gladwell dodge in morehead city, nc. (252-247-2003) that it is more of an inconvienence to the driver rather than a mechanical failure waiting to happen. they claim that it is a module that needs reprogramming and that until the epa approves it that there is not much they can do. dt | |||
| 05/02/2002 | 1 | 10/01/2001 | |
| When cruise control is set and vehicle goes on an upgrade or hits it will accelerate intensively. consumer feels if on ice it could be very dangerous.*ak. consumer states there are also problems with the transmission.*jb | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 02/07/2007 | 85000 | 1 | 09/01/2005 |
| Rear differential began making a humming noise under load. it had progressively gotten worse until failure. pinion bearings are bad. this is an ongoing problem with the dodge truck products. a repair shop in my town just did 3 rebuild on this type truck in one week. a recall should be issued . this rear end could come apart and injury could be happen. *tr | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 09/23/2002 | 4 | 08/01/2002 | |
| None | |||
| POWER TRAIN - MANUAL TRANSMISSION - SHIFT PATTERN INDICATOR | |||
| 12/13/2002 | |||
| While driving, vehicle started shaking and stalled without warning. please provide additional information. ts | |||