Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR - ANTILOCK - INTERCONNECTING ASSEMBLY(WIRING)
09/04/2003126356
 Since december of 2001 verizon has had (6) dodge full size vans involving 1998-2001 b vans. all (6) fires appear to have started under the hood. all (6) vans are equipped with the kelsey hayes ebc 325 anti-lock brake systems. three of the fires occurred in the abs controller area of the engine compartment without the entire truck going up in flames because the drivers were able to have the fires extinguished before the fires got a real good start. three of the fires happened while the vehicles were unattended and the vehicles were totally destroyed. on sept. 4th, 2003 a 2002 dodge van was reported by the driver to have the abs pump running continualy for over 2 hours. the abs pump was extremely hot. had to disconnect the battery to shut the pump off. when this van was brought into the verizon garage the abs light and the brake warning lights were illuminated in the instrument cluster and the abs pump was running continually. the van was towed to rothrock dodge in allentown, pa.,on 9-5-03 and left with danny david for diagnosis. when the scan tool was connected to the abs system they found (2) codes, main relay open and pump motor circuit open. at this time no repairs have been completed on this vehicle until chrysler and a verizon fleet tech. support specialist can look into this case. contact persons at verizon are as follows; tom spezio 732-493-9902 bob prince 410-760-8836 fred pletscher 610-264-0685. *ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK
05/14/20031
 When trying to apply the anti lock brakes. brakes will lock up, causing th vehicle to have extended stopping distance. dealer had been notified. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
04/05/2006103/09/2003
 2002 dodge ram 1500 truck - the dash has cracked in several places. i actually saw it crack as i was driving home from work, on a smooth highway. also, the rotors warped within the first year, the dealer turned them, even though we asked that they be replaced. several months later we had the same problem with the rotors and the dealer turned them again. once more, we had asked that they be replaced and we were told dodge would not pay for the rotors to be replaced. *nm
04/10/200620000210/04/2002
 The front brakes shudder violently when i try to stop. i had the brakes fixed but they are doing it again. you don't have to be a genius to know that the rotors are inferior!!! the dealer said this is not covered by warranty. i am the only driver of this truck so i know that i do not over brake... this is potentially dangerous. *nm
04/21/200322000002/03/2003
 I bought my 2002 ram pre-owned it was a certified vehicle from oyster bay dodge in new york. i called oyster bay dodge to info them that my rotor were warped and found out they closed down. i contacted chrysler and got nowhere. i looked for other dodge owners and found more than i can count. http://www.dodgetruckworld.com/forums/topic.asp?id=56542 please contact me and let me know how to resolve this. i am very disappointed that i trusted the fact that it was certified by dodge(forget what term you use for it)as being new and then when i try to get the issue resolved, find out the dealer is out of business. i have been driving since i bought it with very unsafe shaking brakes(rotor). i have well documented evidence that this is a serious safety issue and will start to inform anyone that i need to if we can't get this resolved. thank you, brian winslow (914)774-7692 wander2166@aol.com. *jb
05/20/20031
 When the consumer attempted to stop the vehicle, it jerked. the vehicle was taken to the dealer, and the consumer was informed the rotors were warped. *jb
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
09/03/200313019109/03/2002
 Brake failure on 2002 dodge ram with 13,000 miles due to loose brake line.