Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
06/09/200427000
 My dash has completly cracked and is in pieces,(sharp pieces), it could affect the wiring in my dash, if i did have an accedent the air bags in the dash could throw those sharp pieces at me and my passengers.note: these crack were at no fault of mine or my passengers. the cracks started two years after i bought the truck brand new.
06/05/2005620001
 My 2002 dodge 1500 quad cab 4x4 had a leak on the power steering hose,which was repaired under warranty in 2004. in 2005 i notice power steering fluid leaking again in the same area and thought it was the hose again. this time it turn out to be a leek in the gear box. at the time the truck had 62000 kms and 3 months past it's warranty and has not been driven off road. the dodge dealer would not help cover any expenses for this premature failure. currently the steering is unstable on uneven road surfaces and i do not drive it in the winter. there has been no accidents but one near miss when the truck veered over to the on coming lane after going over a bump. *tr
07/10/200541000308/13/2004
 Dt: contact states: when water is splashed under the under carriage of his truck, the steering goes out. he cannot turn the steering wheel at all. he says he is going approx. 25-30 mph when it happens. it has happened twice when it has been raining. the dealer said that they would look at but at the consumer's cost. the manufacturer told him the same thing. the consumer says the warranty has run out. the consumer says he does not know exactly where the water is splashing, just the under carriage of the vehicle. *nm
03/10/2003
 While driving the steering bolt became lose and caused the steering wheel to jump around. this made it difficult for the driver to control the vehicle. nlm
STEERING - COLUMN
10/25/200328059108/25/2002
 When driving at an undetermined speed steering wheel failed, causing the driver to lose control of the vehicle and hit another vehicle going 50 mph. consumer towed the vehicle to dealer, and mechanic informed the consumer that the steering column bolt snapped. *ak
STEERING - HYDRAULIC POWER ASSIST SYSTEM
1
 While traveling 60 mph and making turns consumer lost control of vehicle. vehicle had been serviced twice, technician could not duplicate the problem. *ak
STEERING - RACK AND PINION
06/17/2006107000107/14/2002
 Failure of rack and pinion unit on 2002 dodge ram 1500 slt. unit developed a severe leak that caused the power steering fluid reservoir to drain completely within an hour of driving. *nm