Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
03/14/200678598111/19/2005
 Dt*: the contact stated while applying pressure to the accelerator pedal the engine sputtered. the check engine, airbag, and check gauges lights illuminated. the dealership was alerted. updated 03/28/06
12/30/20039000101/03/2003
 When putting vehicle into drive, it accelerated backwards resulting in consumer hitting a parked toyota truck. dealer stated there was no solution because they were unable to duplicate the problem. *ak *mr
03/13/2003150000
 Vehicle has lunged forward while in drive. engine idle electronically advances while transmission in drive, driver must keep foot firmly depressed on brake to avoid accident. also having significant electrical problems - specifically gauges do not function properly and horn/lights engage. problems are intermittent. *nlm
2011/01/2001
 No summary. dt
04/15/2002902/01/2002
 We purchased this truck 2/28/02. by the end of march early april, the truck began to stall sporadically and has even jumped gears while in motion once. the truck has been returned to the dealership 8-9 times and we have been told everytime they can not duplicate the problem. promises upon promises have been made to re-flash the computer system because we were told they (dodge) think the trucks computer system is telling the truck to shut down. one time while riding down the road the truck lost complete power to all interior systems (i.e. air condition, stereo, windows) and we had to pull over. the truck has stalled both in reverse and in drive, the transmission has locked up on the dealership (in reverse). from feb. 28, 02 to june 28, 02 the truck was in the shop over 25 days. on july 8, 2002, the driver side mirror completely broke and would spin around in circles. when we contacted the dealership we were told it was on a national backorder. while waiting for the passenger side mirror, the driver side mirror broke in the same fashion. all in all we had to wait until 9/9/02 to have the mirrors fixed. while waiting we had to tape the mirrors in place so we could see while driving. this was extremely dangerous at times and made it difficult to travel. we have stopped taking the truck to the dealership for now because we get now where with them or daimlerchrysler/dodge. i have since contacted the attorney general to help pursue this matter. when paying $30,000 for a truck and then being refused repair for a problem that can and has definetly altered the market value and our confidence that we have a safe truck to drive/ride in is in-excusable. after researching on the nhtsa web site we are not the only people complaining of these problems. let's all get together and make dodge stand up to their problems. mr
05/02/2002110/01/2001
 When cruise control is set and vehicle goes on an upgrade or hits it will accelerate intensively. consumer feels if on ice it could be very dangerous.*ak. consumer states there are also problems with the transmission.*jb
VEHICLE SPEED CONTROL - CRUISE CONTROL
01/25/200421800102/12/2002
 Sunday morning, i started my truck. the truck warmed up for nearly 30 minutes prior to my trek home. i then drove the truck for nearly 90 minutes prior to reaching interstate 95 in houlton. when i started driving, the temp was 16. when i entered the interstate, i set my cruise control to 85. after traveling for nearly 80 minutes, my truck rapidly accelerated without warning. i tapped my brakes in an attempt to disengage the cruise control. this did not work. i then pushed the cruise control buttons on my steering wheel, in an attempt to turn off the cruise. this did not work either. i pushed on the accelerator thinking that it was stuck. this made no difference. the truck was accelerating without warning or reason. my truck accelerated to 95 mph, and was continuing to climb. i had to do the following in order to get my truck stopped. i had to force the brakes on, which was the not very productive. i was able to slow the truck to 65 mph before placing the truck into neutral. after placing the truck into neutral, the engine raced out of control. the tachometer was maxed out. the engine stalled, as i rolled to a stop. after collecting my self and attempting to calm my wife down, i started the truck up. the accelerator was still stuck and the tachometer was past 7000 before i could get the truck shut off. i started the truck three more times and the above still occurred. i then slowly pushed the accelerator to the floor a couple of times with the truck, off. i then started the truck and pushed the accelerator to the floor. the truck then came out of what ever was going on. outside temp 0. this really concerns me. this was a very scary event, and thankfully we were on the interstate in remote northern maine. if this occurred in or around rural maine it would have and could have been fatal. *jb william smith 18 fern way rockport, maine hrswks412@adelphia.net