Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 07E104000 | SAFELITE FULFILLMENT, INC. | E (Equipment) | 1657 | 01/15/2008 | MFR | CHRYSLER GROUP LLC | 12/11/2007 | 12/11/2007 | 571 | 205 | ||||||
| Defect Summary | Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials. | |||||||||||||||
| Consequence Summary | In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass. | |||||||||||||||
| Corrective Summary | Safelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008. | |||||||||||||||
| Notes | This recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 04/11/2005 | 4868 | 6 | 06/23/2002 |
| My sun visors have broken numerous times. both sides (passenger and driver) have been replaced at least three times each. they lose their spring tension and hang down and create a safety hazard when my wife and i drive, because they will not stay up and out of the way. my vehicle only has 30k miles on it, i am the original owner. 8jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 1 | |||
| Wiesner dodge, 26529 s.w. freeway, rosenburg, tx77471 truck was taken in for a recall on the blower motor, the dealer replaced blower motor but was refusing to hook the alarm back up. *ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 09/01/2004 | 42000 | 1 | 02/26/2003 |
| Defective blower control on a dodge 2002 ram 1500 van. *ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 01/27/2006 | 76000 | 1 | 10/10/2002 |
| Heater core fails on cooling line fitting coming out of it. this causes leakage and due to hvac design and newness of make it is only possible to get the part from the dealer and the part itself is cheaply manufactured and appears to be cheaply designed. when it does finally fail at the fitting one will run the defroster and the windows will milk over in cold weather causing severe visibility problems. not to mention one is breathing in gaseous hot coolant that dodge uses which itself breaks down into an acid in open air at high temperatures. *nm | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 04/15/2002 | 9 | 02/01/2002 | |
| We purchased this truck 2/28/02. by the end of march early april, the truck began to stall sporadically and has even jumped gears while in motion once. the truck has been returned to the dealership 8-9 times and we have been told everytime they can not duplicate the problem. promises upon promises have been made to re-flash the computer system because we were told they (dodge) think the trucks computer system is telling the truck to shut down. one time while riding down the road the truck lost complete power to all interior systems (i.e. air condition, stereo, windows) and we had to pull over. the truck has stalled both in reverse and in drive, the transmission has locked up on the dealership (in reverse). from feb. 28, 02 to june 28, 02 the truck was in the shop over 25 days. on july 8, 2002, the driver side mirror completely broke and would spin around in circles. when we contacted the dealership we were told it was on a national backorder. while waiting for the passenger side mirror, the driver side mirror broke in the same fashion. all in all we had to wait until 9/9/02 to have the mirrors fixed. while waiting we had to tape the mirrors in place so we could see while driving. this was extremely dangerous at times and made it difficult to travel. we have stopped taking the truck to the dealership for now because we get now where with them or daimlerchrysler/dodge. i have since contacted the attorney general to help pursue this matter. when paying $30,000 for a truck and then being refused repair for a problem that can and has definetly altered the market value and our confidence that we have a safe truck to drive/ride in is in-excusable. after researching on the nhtsa web site we are not the only people complaining of these problems. let's all get together and make dodge stand up to their problems. mr | |||
| 04/25/2002 | |||
| On both sides off vehicle handle that holds in side mirror has snapped. *ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 42000 | 1 | ||
| The side view mirrors were loose. there was a recall for the problem. the clip which was used to secure the mirror failed. as a result consumer's mirror fell off on the driver's side. *ak *ts *jb | |||
| 11/12/2002 | |||
| While driving the vehicle, both mirrors rear view exterior collapse. dealer has replaced. please provide further information:: mr | |||
| 07/27/2002 | 2 | 10/01/2001 | |
| The heated electric mirrors on my 2002 dodge 1500 quad cab pickup are defective. both the passanger and drivers side mirrors which mount to the door frame have come apart. the design of the mirror as well as the components inside are faulty. there is a shaft inside the mirror case that holds the mirror stationary by the tension held by a coil spring on the housing. the normal purpose of this mechanism is to allow the mirror to fold in or out when the mirror strikes a fixed object, saving the mirror from being broken. in this faulty assembly, the retainer clip which holds the coil spring and mirror housing in place fails, allowing the mirror to swing toward the fender when slowing or toward the door window when speeding up. not only does this render the mirror useless, it also increases the chances of having an accident form not being able to see anything behind the vehicle when backing or anything to the side when switching lanes. the mirror could possible come off the shaft completely causing damage to the vehicle and by becoming a projectile on the highway. the mirror could also hit the door glass causing it to shatter. replacement mirrors are on back order according to the dealer and there have been many mirrors that have failed. both the mechanics at the delearships and chrysler know about the defect. the only way to get the mirrors replaced is after they actually fail. after the passanger side mirror failed, i had it replaced at the dealership. the service manager told me that they would not replace the drivers side mirror unless it actually failed. a couple of weeks later, it failed as well, leaving me in very heavy traffic without a drivers side mirror.i believe chrysler should recall all vehicles with the defective mirrors and replace the pair to get this danger off the street | |||
| VISIBILITY - WINDSHIELD | |||
| 03/10/2007 | 2 | 04/14/2005 | |
| Dash board cracking, dash light and headlight went out while driving. also, replace windshield twice. unknown why the windshield crack. *tr | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 02/26/2005 | 41379 | 1 | 10/30/2003 |
| 1) there were no incidents leading up to the vehicles failures. 2) the headlights will not shut off when engine is on / the windshield wipers and pump are inoperable. they both occurred at the same time. family was stuck on rainy highway for several hours. 3) dodge service thinks the power distribution center may have shorted out the electronic control module and recommend replace both -$750 there is a back order for both parts - apparently there are many requests. part #'s 56045433af and 56051036ad. *ak | |||