Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||
| 02/05/2010 | 43000 | 1 | |
| I was going over a bridge on 144 in tulsa oklahoma when i felt my right wheel starting shaking real bad so i started to pull over to the side of the road , when all of a sudden the wheel just fell off with the brake and rotor intact. i had just purchase this vehicle 2 weeks earlier and only had 43,000 miles on it. i had to get a wrecker to take it to a specialist in broken arrow where he had a chrysler representative come look at it and stated that model had a defect in it and should not have happen at that mileage. he said there was no wear and tear on the tires to prove wore out parts. also my concern if there is a defect in this type of truck why hasn't it been recalled. if this incident had happen during 5 o'clock rush hour this could have been very serious if not fatal. what does it take to get things like this taken care. *tr | |||
| 10/21/2003 | 2800 | 1 | 10/10/2003 |
| Truck shakes when brake applied. *la | |||
| 09/08/2003 | 6000 | 1 | |
| While driving under any braking conditions and when depressing the brake pedal vehicle would vibrate heavily. the dealer replaced the pads and disc brakes. *ak *ts *nlm | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 06/14/2004 | 14000 | 20 | 03/29/2003 |
| One day i was driving my dodge ram pickup. i was coming to a stop while applying my brakes the pedal went to the floor. i did get the truck to stop with out any crashes. ever since then i have noticed brake noise. now when i press on the brake pedal and i am on a slippery surface or going over a bump my brakes grind. i have taken the truck to two different dodge dealers and both of them try to tell me that this is normal. *jb | |||
| 06/15/2004 | 14000 | 1 | |
| When applying the brakes vehicle bounced. vehicle was not covered under warranty. manufacturer had not been contacted.*ak | |||
| 08/12/2003 | 1 | 03/01/2003 | |
| En braking in rainy weather the abs light and brake light illuminated and the vehicle experienced extended stopping distance. the consumer contacted the dealer. the rear wheel speed sensor was replaced. *ak *nlm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 03/03/2004 | 5000 | 3 | 02/27/2003 |
| 1 st.-brakes pulled to right couldn't keep truck on road went into ditch. 2nd.-brakes again pulled to right,went from left lane[4 lane highway]to right lane before stopping. 3rd-brakes pulled to right went onto right shoulder before stopping,based upon 40+years of working on cars ,the right front brakes drag went the are heated up and fade out completely,have been to dealer twice truck was bought in 02-2003 and has less than 15000 miles,still pulls to right. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 03/05/2003 | 7000 | 1 | 10/10/2003 |
| Front brakes: pulsation, vibration, shaking. new rotors were replaced. dealer wants to re-surface front brakes and install front brake pads? i've had nothing but problems with the front brakes. the emergency brake cable broke and was replaced as well. i see a serious safety concern here and an accident waiting to happen. i guess they will only worry about this when there are fatalities.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 03/07/2004 | 33000 | 1 | 06/23/2003 |
| 1] no problem just applied brakes 2] when i apply brakes it vibrates the front end. 3] i took to randall knoll dealership in terrell and they kept the vehicle all day and said they didn't find a problem and ask if i wanted to put new brakes on so i said if it would fix the problem so they applied the new brakes and nothing changed the vibration. or shaking when you applied the breaks. this problem has been going on for over a year. took the truck to a local shop and had the rotors turned and then replaced and still the problem exists. please advise what the problem is when you have to apply the breaks quick you become afraid that the vehicle will not stop. *jb | |||
| 01/10/2004 | 10000 | 5 | 07/07/2003 |
| My rotors warped after about 10,000 miles, the dealer resurfaced them. they warped again after another 8,000 miles, they replaced them. then they warped again after another 6,000 or so miles. i don't do heavy traffic driving, so i am not riding my brakes, and even if i were, they should not be warping so quickly.*ak | |||
| 09/30/2003 | 8000 | 3 | 06/21/2003 |
| I purchased my dodge ram 1500 4x4 in june of 2003. in september of 2003 i was working in richmond, va. and started getting a vibration in the steering wheel when i braked. i took it to a dodge dealership in richmond, where they found nothing wrong with the truck. in october of 2003 i traveled to california for work, and still had the problem. i took it to a dealership in orange county where they found nothing wrong with the truck.. i then returned to texas where i took it to a dealership in corpus christi, tx. where they told me the rotars where warped, and i must have gotten my brakes wet and warped them. after 7 hours, the district manager ok'd them to turn my rotors- the truck was past its 12,000 mile warranty. they then told me i may have future problems with my rear rotors. in aug. of 2004, i came to florida to work and started having a severe vibration in my brakes. since the dealerships were closed during the hurricanes, i took the truck to a goodyear, where they turned my rear rotars. i know have a worse vibration in the front end of the truck. dodge is giving me the run around- the calipers and rotars need to be replaced( dealership service manager in winter haven, fl. told me that dodge is aware of the calipers not being large enough for the torque put out by the hemi engine and they have issued new calipers. i need help. this has been going on since the truck had 8,000 miles and i am now at 49,000.*ak | |||
| 10/29/2004 | 19000 | ||
| Heavy vibration and squealing when brakes applied. took truck to dealership where the calipers were to be replaced and roters turned. when the roters were turned they completely disentegrated. technician stated that i was extremely lucky this did not occur while driving. calipers and roters were replaced | |||
| 10/26/2003 | 6000 | 2 | 08/31/2003 |
| Brake rotors warp every 7000 miles or so. rotors replaced by dealer 12/29/2003 at approximately 8k miles. now have 15k miles and steering wheel shakes and shudders when stopping, just like before. there is a safety defect here.*ak | |||
| 01/01/1901 | 32000 | 1 | |
| Consumer rotors are warping. tsb work was done on the truck at 16000 miles, now at 32000 miles all four of the trucks rotors warped. *nm | |||
| 06/08/2004 | 6000 | 2 | 05/15/2003 |
| Brake shimmy, warped rotors at 6,000 miles. resurfaced and failed again at 15,000. truck is mom's mini-van. only pulled a tent trailer once. i believe there is a design flaw or brakes too small for heavier hemi engine.*ak | |||
| 06/24/2003 | 9525 | 2 | 11/21/2002 |
| Vehicle shudders under braking at all speeds. (warped rotors)first occurance @ about 9000 miles. dealer turned rotors. second occurance @ about 19000 miles. dealer did not want to repair under warranty. relented to repairing front only even though rear is also warped per their inspection. also indicated a recall on front calipers and pads but not rotors. it appears that this vehicle will continue to warp the rotors at a regular interval. to me,this indicates defective rotor design/materials and should be seriously addressed as a safety concern. i am still trying to get the dealer to concede to repair the front and rear under warranty. the issue has yet to be resolved. in addition to the decreased capacityof the vehicle to stop safely, this warpage and consequent repeated turning of the rotors will obviously lead to eventual replacement of the rotors themselves at considerable expense.*ak | |||
| 12/04/2003 | 8932 | 1 | 06/09/2003 |
| Pulsation when braking. rotors pitted per dealer. resolution of turning not accepted by customer. rotors replaced at 8936 miles. *jb | |||
| 02/04/2004 | 2 | 03/01/2003 | |
| Second time to go to dealership about warped rotors. they try to get away with just turning them, but issue just returns. dc has some major issues with their rotors and safety is a major factor, but the way they are dealing with the situation also needs to be addressed. *jb | |||
| 03/05/2003 | 7000 | 1 | 10/10/2003 |
| Front brakes: pulsation, vibration, shaking. new rotors were replaced. dealer wants to re-surface front brakes and install front brake pads? i've had nothing but problems with the front brakes. the emergency brake cable broke and was replaced as well. i see a serious safety concern here and an accident waiting to happen. i guess they will only worry about this when there are fatalities.*ak | |||
| 11/06/2003 | 11700 | 4 | 01/11/2003 |
| Warped brake rotors have been replaced several times on the front and once on the rear of the truck. this problem started at 11700 miles and continues to this day. *la | |||
| 11/05/2003 | 5000 | 1 | 01/23/2003 |
| Front brake rotors have warped and caused a vibration / pulsation in the braking. dealer re-surfaced the rotors but i think this is only a temporary fix. why would rotors warp at 5,000 miles??? must be a defective design.*ak | |||