Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
02/05/2010430001
 I was going over a bridge on 144 in tulsa oklahoma when i felt my right wheel starting shaking real bad so i started to pull over to the side of the road , when all of a sudden the wheel just fell off with the brake and rotor intact. i had just purchase this vehicle 2 weeks earlier and only had 43,000 miles on it. i had to get a wrecker to take it to a specialist in broken arrow where he had a chrysler representative come look at it and stated that model had a defect in it and should not have happen at that mileage. he said there was no wear and tear on the tires to prove wore out parts. also my concern if there is a defect in this type of truck why hasn't it been recalled. if this incident had happen during 5 o'clock rush hour this could have been very serious if not fatal. what does it take to get things like this taken care. *tr
11/10/20034730308/12/2003
 2003 dodge ram quad cab 1500 4x2 vehicle, about 5 months since build and 3 months since purchase with about 4,700 miles on the odometer. in a swerving maneuver to avoid another vehicle at 40-45 mph the left rear tire/wheel assembly separated from the vehicle resulting in substantial damage to the vehicle. tire/wheel assembly is to include a broken axle shaft, broken brake caliper mount, broken brake caliper, broken rotor back plate, broken emergency brake cable, broken brake line, damaged 20 wheel, and damage to the axle shaft housing. dealership, autoway dodge, is strongly urging the vehicle be turned in as an insurance claim and being difficult about the pursuit of a warranty claim. other attempts to contact the daimler chrysler manufacturer rep who looked at the truck on 11/11/2003, as well as don armstrong, dc customer service orlando have yielded more reluctance to look at the problem as well. so far we have found some others who experienced a similar failure and were likewise denied warranty coverage while being pressured to pursue it as an insurance claim. one at a reported speed of 3 mph in a u-turn. *la