Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - GLASS, SIDE/REAR
07E104000SAFELITE FULFILLMENT, INC. E (Equipment)165701/15/2008MFRCHRYSLER GROUP LLC12/11/200712/11/2007571205
Defect SummaryCertain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials.
Consequence SummaryIn the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Corrective SummarySafelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008.
NotesThis recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
08/04/201137000
 Intermittent windshield wiper function, also intermittent blinker and lighting function.
10/03/201168000
 The turn signal/wiper/lights assembly appears to have failed. when attempting to make a right turn signal, nothing happens. when making a left turn signal, the right signal happens instead. now, everything has failed. no brights, no turn signals, no wipers. researching on the internet, especially on the dodge truck forums, it seems to e quite a common problem. in fact that is where i got the link to this form to fill out.
02/23/2010517001
 Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) i was driving my 2005 dodge 1500 truck in rain,wipers just stop working,then after a few minutes would start working again. it did not cause accident ,but could have if raining harder. now i don't want my spouse driving the truck with my little girl. the dealer says no recall on 2005,but there is a wiper recall on 2009. the dealer also said they have seen the problem many, many times, and have parts in stock to repair, but i will have to pay for repair. i've contacted chrysler and have a complaint [xxx] , all they told me was to have it repaired and keep invoice in case a recall is issued so i can be reimbursed. this is not acceptable to me. seems like someone has to die to get something done. thank you *tr
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
08/01/2012340001
 Driving at approximately 35 mph one of the defroster vents broke and fell into the ductwork. later that day noticed the dash had cracked. as this problem has just started on my truck i have seen from other dodge rams where this will progress and the dash will fall in, damaging wires and circuits. this is a potential fire hazard as well as possibly causing systems such as headlights, etc. to stop working when needed most. dodge informed me that if they looked at the dash, and i decided not to pay to fix the dash, they would charge me $85 for their time. that is not acceptable on so many levels. dodge should be forced to do something about this. *tr