Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - GLASS, SIDE/REAR
07E104000SAFELITE FULFILLMENT, INC. E (Equipment)165701/15/2008MFRCHRYSLER GROUP LLC12/11/200712/11/2007571205
Defect SummaryCertain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials.
Consequence SummaryIn the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Corrective SummarySafelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008.
NotesThis recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
08/12/201145000
 Turn signals fail to work completely, or right turn signal will activate while using left signal or vise-versa. headlights will fail while this malti-function switch shorts out. no wipers, no turn signals, no lights.
11/09/2009
 When u turn the signals on they go the opposite way or completely go off it causes the break lights to go out as well this is a major safty issue and can result in a crash this should have been recalled along time ago why havnt you done anything i my self feel this is a major safty issue it gives everyone a false direction and results wreck i have had multiple incidents with this it happens frequently i have replaced bulbs and it is not the problem the problem is in the factory screw up
11/09/201028500
 Turn signals fail to operate correctly .when left turn signal switch is operated the right signal flashes ..the windshield wipers fail to operate...
07/01/201150000
 My 2006 dodge ram truck turns on the wrong turn signal, for instance if i am making a right turn and i push the stalk up, the left turn signal turns on. this is an intermittent problem and sometimes my turn signals work and sometimes they do not. i also have the related problem that i have no control over my windshield wipers. when i turn them on, they will stay on for minutes at a time on a high speed and not turn off. other times they will only go one or two times and shut off completely while it is pouring rain.
09/10/201153422
 While driving towards flagstaff at night in the rain, the wipers went off. after i pressed the wash control, the wiper function, washed the window and wiped it enough to allow us to pull over. the wipers continued to work sporatically allowing us to creep to town for the night. now, they do not work at all and we are waiting for the repair service to obtain back ordered parts. this was very dangerous and we were fortunate to have avoided a serious accident. surely this function is a safety issue.
07/01/2011
 The problem started a few months ago, but i thought it had corrected itself. the past few weeks it has been a constant problem and will not stop. when turning the wipers on mist, they do not work. i have to switch it to the next setting to make them move. the blinkers are either working intermittently or not at all. when turning left, the right one comes one, both flash and stop or it will switch from one to the other. the same thing happens when turning right. turning on the brights does not work either. it makes the washer fluid and wipers work.
VISIBILITY - REAR WINDOW WIPER/WASHER
10/15/201050000
 Currently my dodge ram 1500 is having a problem with the multifunction turn signal. if you try to signal a turn the wrong blinker comes on, if you try to turn your high beams on or off the washer fluid comes on, if you try to turn the windshield wipers on they rarely work often getting stuck in the intermittent phase. i first found this problem when my windshield wipers would not come on in a flash thunderstorm while i was traveling on a highway at 65 mph. this is going to cause an accident, if you look there are too many people having this same problem for dodge to ignore it. if an accident occurs i will be taking any legal actions i can to make dodge liable, i just hope that nobody is hurt or killed before it is too late.