Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
09/25/2010125000
 2000 dodge ram 2500 dash panel broke off while driving and became wedge between steering wheel and metal framework.
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
12/10/1999112/10/1999
 While driving truck pulls badly to right. dealer told consumer it would straighten up. consumer states there suppose to be a recall on vehicle.*ak the right front wheel assembly fell off due to weld failure. the vehicles surges forward randomly. there was smell of fuel inside the cab when windows are up. the steering box had failed and replaced. tie rods and motor compartment seal failed. the customer had returned the truck to the dealer because of numerous problems. *yh
 While driving vehicle severely pulls to the right or left without warning. dealer replaced the gear box which did not correct the problem. please give any further details. *ak
STEERING - GEAR BOX - SHAFT SECTOR
02/01/2002206/11/2001
 While driving 5-10mph, power steering pump and shaft broke off, took vehicle to dealer and dealer indicated that shaft sector broke also. *ak cosnumer stated the second power steering pump failed immediately.*slc
STEERING - HYDRAULIC POWER ASSIST - PUMP
02/01/2002206/11/2001
 While driving 5-10mph, power steering pump and shaft broke off, took vehicle to dealer and dealer indicated that shaft sector broke also. *ak cosnumer stated the second power steering pump failed immediately.*slc
STEERING - HYDRAULIC POWER ASSIST SYSTEM
304/01/2000
 While driving on state highway and without warning power steering locked up, causing vehicle to stop in middle of traffic. *ak consumer states that the right front center bearings exploded, throwing the vehicle up and down. *yd
12/12/1999212/01/1999
 Steering problems pulls right after purchase, complained about engine pinging and reving soon after buying, had steering componets replaced, truck has just turned off several times no restart, have had transmission complaints from 3 mos after bought they finally fixed once it went totally, 45 days later its again almost gone again,i contineuly complained about engine ping and truck dragging they kept saying nothing wrong until it finally went the engine and trannie is related bad tranie was makin engine drag and ping. *ak
10/01/1999
 Steering on this truck is loose.took it to dealer and service writer said they changed the steering on the new trucks and it will never drive like my 199dodge 4x4 did.i have side to side play in the pitman arm that comes from the lower bearing in the steering box.have talked to lots of other owners who have the same problem.i have had the truck to a front end shop and had the alignment checked and it meets factory specs.the truck likes to wander all over the road,steering feels dead in the middle and you can feel a funny bind in it when taking a curve on the interstate.it makes you over correct because you wonder if anything is connected to the sterring box or not.towing a trailer makes it even worse.it is a diesel so i think you should be able to tow with it at least that is why i bought it.thanks
STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM
11/01/2004505204
 Front wheel bearings became defective shortly after purchase. also, spindles were too small, and master cylinder and both seals had to be replaced. *ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
12/10/1999112/10/1999
 While driving truck pulls badly to right. dealer told consumer it would straighten up. consumer states there suppose to be a recall on vehicle.*ak the right front wheel assembly fell off due to weld failure. the vehicles surges forward randomly. there was smell of fuel inside the cab when windows are up. the steering box had failed and replaced. tie rods and motor compartment seal failed. the customer had returned the truck to the dealer because of numerous problems. *yh
STEERING - WHEEL AND HANDLE BAR
 While traveling at 22mph and trying to make a turn steering wheel locked up, and consumer was unable to make turn. dealer has been notified. please provide further information. *ak