Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, DIESEL
07/12/200630000309/18/2000
 Loss of power while entering high speed traffic, causing high speed traffic to take evasive actions to prevent collisions. failure of transfer pump causing failure of injection pump on numberous occasions, this should be recalled at the time of the last repair their was no replacement for transfer pump available, so an after market electric pump with proper flow rate amd pressure was installed and has been in service for over 1 year. the injection pump still flags as bad and has loss of power until engine is at full running temperture and will eventually need to be replaced. *tr
05/01/200489000205/31/2001
 With aprox. 89,000 miles on the truck i experienced loss of power during normal operations. replacement of the fuel filter fixed the problem for a short periods of time. thought the problem was bad fuel. as it turned out it was my transfer pump getting weak. this inturn, due to low juel pressure, caused my fuel injection pump to eventuly fail. i had to have this repaired in may of 2005. from what i have been told by the repair shop this is an inherit problem with the cummings. i have spoken with other cummings diesel owners and they have told me of the same problems. dodge most be aware of this problem. this is a very expensive repair, $2100 between the two pumps and that is with me replacing the transfer pump myself. there should have been a low fuel pressure inticator install in these trucks at the factory. they are avalible in the aftermarket. i have also had front ball joint problems with this truck. these joints are maintance free jionts that fail, i believe due to the added weight of the cummings motor. this is also an expensive repair because you most replace the entire control arm assemble, not just te ball joint.
FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY
05/01/200710000305/01/2001
 Fuel transfer pump replaced several times. *tr
FUEL SYSTEM, GASOLINE
12/05/2011145000
 Tl* the contact owns a 2001 dodge 2500. the contact stated that the fuel system and fuel injector failed. the vehicle would loose power while driving and eventually stall without warning. the manufacturer was notified of the failure, but denied any assistance with repairs to the vehicle. the vehicle was repaired. the failure and the current mileage was 145,000.
12/05/2011145000
 Tl- the contact owns a 2001 dodge 2500. the contact stated that the fuel system and fuel injector failed. the vehicle would loose power while driving and eventually stall without warning. the manufacturer was notified of the failure, but denied any assistance with repairs to the vehicle. the vehicle was repaired. the failure and the current mileage was 145,000. kmj
12/05/2011145000
 Tl- the contact owns a 2001 dodge 2500. the contact stated that there was a fuel system, fuel injector failure. the vehicle would loose power while driving and eventually stall on the highway at anytime. the manufacturer was notified, but denied any assistance with repair to the defect. the dealer repaired the failure. the failure and current mileage was 145,000. nw
FUEL SYSTEM, GASOLINE - DELIVERY
01/01/20051
 While the consumer was pulling out of a driveway the vehicle's clutch failed. *nm the consumer stated that the sender unit for the fuel was not working and not covered by the warranty. the ball joints went out along with the clutch. at the 200 mile mark the rod which when pushed activates the clutch went out. *tc *jb
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
08/12/20051177241
 Dt: the fuel pump failed , and the caller was told that part was on a nationwide back order. he was waiting for 2 weeks to get the fuel pump. he was told by the manufacturer to file a complaint on how long he had to wait for the part. currently, he has his fuel pump. the caller said that the backorder was about 300 at a time, he was concerned that the part was failing prematurely. *ak
12/16/2003843001
 While driving at 55 mph engine started missing,then suddenly the engine stalled. consumer tried several times to get the engine running again. consumer found that the problem was the fuel pump. the consumer went to the dealer to buy a new fuel pump, and was informed by the mechanic that there was a common problem with that vehicles fuel pump. *ak
10/15/2003730002
 While driving 40 mph and coming to a stop the vehicle stalled. the consumer managed to pull the vehicle over but it would not restart. it was later determined that the fuel transfer pump failed. *ak *nlm
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
06/01/200438126111/01/2000
 While driving the consumer noticed that smoked was coming from the rear. the vehicle started to vibrated uncontrollably. the driver was able to maintain control of the vehicle and drove it to the dealer. the mechanic informed the driver that the fuel injector needed replacing due to cleaning sensors. *jb the consumer indicated that this problem started after pulling a trailer for 200 miles. the vehicle was taken to a local dealer where the replaced the injector pump. *nm
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
06/20/2007100000610/24/2001
 2001 dodge ram 2500 dashboard cracking . tv investigation slot shown on internet. my vehicle has the same problem - purchased new dashboard panel from dodge dealer $200. in the past year have front axle seals, water pump, power steering pump , fuel injection pump and automatic transmission failed. repaired over $ 6400 in expense - the dash problem broke the monkey's back. *ak
FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP
07/12/200630000309/18/2000
 Loss of power while entering high speed traffic, causing high speed traffic to take evasive actions to prevent collisions. failure of transfer pump causing failure of injection pump on numberous occasions, this should be recalled at the time of the last repair their was no replacement for transfer pump available, so an after market electric pump with proper flow rate amd pressure was installed and has been in service for over 1 year. the injection pump still flags as bad and has loss of power until engine is at full running temperture and will eventually need to be replaced. *tr
08/24/200432787202/09/2000
 1. the first incident, may 11,2000 was a recall for the replacement of the transfer pump due to premature internal armature shaft bushing wear. this was a recall by dodge. the second incident occurred august 24,2004. 2. the failure causes the vehicle to run extremely rough, and makes the vehicle was not drivable. failure at highway speeds would cause a sudden slowdown of the vehicle. 3. in both instances, the transfer pump had to be replaced. currently, this vehicle only has 31,000 miles on it. the cost to replace these pumps can be extremely expensive to the vehicle owner. this appears to be a significant problems with dodge trucks which have the cummins diesel engine.*ak