Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 06/03/2012 | 103000 | ||
| 2001.5 dodge 2500 quad 4x4 diesel. steering has been bad for last few years. took in and all up front is bad, hubs, joints, ball joints, tie rods and even the gear box output shaft. i was told that the dealer knows that the 2500 comes off the line with 1/4 give or take play in the ball joints as it sits new and are actually too small for application which causes all else to go bad over time. i am not hard on my dodge with driving style. cost to fix with stock and after market parts only to prevent is 2600.00. labor is 100.00 per hour how can anyone handle this kind of money up front. truck sits afraid to drive more then local. started seeing at 95000 and have just over 103000. dealer will not fix recalls of 2001 year because its to old! | |||
| 08/24/2003 | 1 | ||
| While driving the steering bolt became loose. the steering wheel jumped around which made it difficult for the driver to steer the vehicle. dealer notified. *nlm | |||
| 11/11/2002 | 40000 | 9999 | 03/01/2001 |
| At about 40,000 miles my truck started to wander much worse than it had in the past, it has wandered since new. i have had several close calls with other cars and obstacles because the steering seems to have a mind of it's own at times and will swerve and wander in different ways based on road condition, if i'm braking or accelerating. i took it into the dealer for diagnostics and they told me that my steering box and track bar needed to be replaced to the tune of $1400. this is on a $30k+ truck with 40k miles on it! i have contacted chrysler and complaned about this condition and they won't review it until i have it back at the dealer for another inspection then they will decide if they will offer any assistance or not. based on research on the web this is a frequent problem with the dodge trucks. | |||
| 40000 | 1 | ||
| The swayed at speeds of 60 mph and higher. which caused the front tires to wear excessively. the dealership indicated the problem was caused by bad steering apparatus. *jb | |||
| 1 | 11/11/2000 | ||
| While driving 40 mph the truck drifted from side to side making it difficult for the driver to control the vehicle. the consumer was told by the technician at the dealership that they all handle that way. *nlm | |||
| 07/01/2001 | 100 | 7 | 06/20/2001 |
| I have a 2001 dodge ram 2500 with the cummins diesel. since the day i drove it off of the lot it has had steering problems. i have had it into the dealer seven times for the same problem and i still have a very dangerous vehicle. i also have numerous other problems with rattles and squeaks that have not been fixed. this truck is definitely a true lemon. the dealer has blamed the problem on tires, steering box, etc., but nothing has fixed the problem. the last statement from the dealer is that this steering problem is inherent to the dodge diesel engines and cannot be fixed. i almost had a head on collision about a month ago and have since parked my truck. i am now driving an older vehicle until i can get this resolved. i will not risk the lives of my family in this truck anymore. i paid $40,000 for a truck i cannot drive.*jb | |||
| 01/03/2003 | 29231 | 11/10/2000 | |
| Vehicle is unsafe to drive. the steering wheel does not return to center after turning a corner and it wanders all over the road at all speeds. it tries to follow any change in road surface. dealer has changed out the following parts with no help. ( gear box, lower steering shaft, all 4 tie rods, alignments) i have nearly sideswipped 3 times while driving on the interstate. the truck has been at the dealers 8 times and a total of 11 days. the dealer does not know what to try next. | |||
| 11/02/2002 | 8000 | 100 | |
| When the vehicle was at a stand still the steering wheel locked up. the steering wheel had to be turned with force. *ts *nlm | |||
| 01/01/2001 | |||
| When vehicle is at a standing position steering wheel is inoperable. consumer contacted manufacturer 6 months prior to filing this complaint, and was told that vehicle needed a larger power steering pump. consumer had this repair done, and is still experienceing same problem. dealer / manufacturer have not been contacted. please provide furthur details.*ak | |||
| STEERING - COLUMN | |||
| 09/25/2001 | 09/21/2001 | ||
| Consumer states while driving the vehicle at any speed the vehicle would drift to the left and the right. ts | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 01/12/2004 | 1 | ||
| While making a left turn steering wheel locked up. a few minutes later the vehicle unlocked. consumer took the vehicle to the dealer for analysis, and mechanic could not resolve the problem. *ak | |||
| 04/21/2001 | 21709 | ||
| While backing out vehicle's power steering and brakes locked up making vehicle unable to drive. dealer states the problem can not be duplicated, problem has been repaired 4 times. please provide additional information. ts | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 01/12/2004 | 1 | ||
| While backing out the steering wheel was hard to turn and then became loose. consumer took the vehicle to the dealer for analysis, and mechanic noticed that the shaft from the steering gear needed to be replaced. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 06/20/2007 | 100000 | 6 | 10/24/2001 |
| 2001 dodge ram 2500 dashboard cracking . tv investigation slot shown on internet. my vehicle has the same problem - purchased new dashboard panel from dodge dealer $200. in the past year have front axle seals, water pump, power steering pump , fuel injection pump and automatic transmission failed. repaired over $ 6400 in expense - the dash problem broke the monkey's back. *ak | |||
| 01/01/2001 | |||
| When vehicle is at a standing position steering wheel is inoperable. consumer contacted manufacturer 6 months prior to filing this complaint, and was told that vehicle needed a larger power steering pump. consumer had this repair done, and is still experienceing same problem. dealer / manufacturer have not been contacted. please provide furthur details.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 02/01/2001 | 1 | ||
| When towing vehicle has jumped from side to side, changing lanes, was uncontrollable. has been to dealer twice. dealer replaced front end and power steering. did not remedy problem. *ak it is hard to drive the vehicle straight but the cause was not still found. *yh | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 12/07/2004 | 85000 | 2 | 09/07/2001 |
| Front upper ball joints are worn out and need replacing. truck has never been used off road and most miles are highway miles. dealer suggested i contact dodge but when i did they refused any help. later that evening isaw an article in the paper about dodge having ball joint recalls on durangos and dakotas.this could be related and reported.*ak | |||
| 09/08/2004 | 1 | ||
| While making a right turn a loud knocking noise was hard coming from the rear of the vehicle. consumer noticed that the steering wheel was hard to turn. had the vehicle towed to the dealer for inspection, and mechanic determined that both frontal tie rods needed to be greased. *ak | |||
| 02/25/2004 | 1 | ||
| While driving consumer heard a loud noise coming from the driver's side wheel. consumer was able to drive the vehicle to the dealer for inspection, and mechanic determined that tie rod needed greasing. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 03/20/2003 | 1 | 01/27/2001 | |
| While driving 70 mph the steering wheel locked. *nlm....*ak | |||
| 12/08/2002 | |||
| Consumer called complaining about having problem with the pump of the steering wheel which is leaking, making innoperable to dirve the vehicle. dealer has been notified. please provide further information. ph | |||