Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
09/01/2010169574
 While driving my 2001 dodge 2500 4wd pickup, the cable part of the spare tire lift assembly failed and allowed the spare wheeel/tire to become free from it's holding and fell to the payment. luckily no one was following me for if they were they would have definitely hit the wheel and an accident would have occurred possibly causing injury (ies) to the occupants of the oncoming vehichle. this occurred on sept1 in rockwell, texas. i reported this to rockwall dodge service dept and told them it was a definite safety issue. they acknowledged this but did not attempt to notify the dodge headquarters to my knowledge. they ordered the replacement parts and gave me a date yo come in to have the assembly replaced. in the mean time i called the dodge corporation and reported this incident stressing again the safety issue and possibility of a design defect. 9/21/10 trish' called and advised me that because of the age and mileage there was nothing they could do. further she advised they wouldn't issue any warnings either due to the infrequent reportings. . i advised her that doge has taken this too lightly and that they should correct the problem on both old and new trucks (all vehicles by a redesign (failsafe). i offered the parts to her for exam and analysis but she was not interested. i am appalled at such a non-caring attitude.
01/01/2001
 Approximately 4 blocks from my home my wife, who was driving the truck, head a noise coming from the right front wheel. i removed the tire and notice that a bracket on the braking assembly was grinding into the mag wheel. even though my wife drive a short distance, a significant gouge was made in the the soft metal of the wheel. i pushed the bracket back in place and took the truck to the local dodge dealer. i was informed that the anti rattle bracket at the bottom of the brake assemble had rusted to the braking assembly. everytime i pushed on the brake, it moved out until it was grinding on the mag wheel. the bracket was grinding on the wheel like a lathe, peeling off the metal of the wheel. if i had been on the highway and did not hear the noise, a serious accident could have happened. the continued grinding would have destroyed the wheel assemble. neither the dealer or the dodge consumer complain representive thought this was a very big issue. at this time, i feel that the saftey of this truck is a stake and could result in a serious accident if it is not resolved. *ak
WHEELS - RIM
01/01/19011
 Consumer complained about alloy rims on 2001 dodge 2500 vehicle. *bf one of the vehicle's rim cracked releasing the air in the tire. *nm