Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING - ENGINE
02/09/2010170000
 Tl* the contact owns a 2003 dodge 2500. the contact stated whenever he is driving at any speed the vehicle goes to idle and stops in the middle of the road. the vehicle was pulled off to the side of the road turned off and on and in a few seconds the engine restarted. the vehicle was taken to the dealer and they stated they would repair the failure for $1000. the dodge manufacturer was called and they stated there was no failure and no recall for this problem. the failure mileage was 170,000.
ENGINE AND ENGINE COOLING - ENGINE - DIESEL
11/01/2004120001007/21/2003
 Tl*the contact owns a 2003 dodge 2500. while coasting at 25 mph, the engine was quiet and all of the warning indicator lights illuminated. there was a loss of power steering and brakes. the vehicle restarted after being shifted into neutral. the dealer replaced the injector pump that was mounted on the engine block and installed a new fuel pump in the gas tank. the failure recurred after two weeks. the failure mileage was 12,000 and current mileage was 90,000. updated 04/02/08. *lj
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
04/20/20032020
 The fumes from the exhaust pipe entered the cabin of the vehicle from the climate control system. the fumes were coming from the blow down pipe which comes off the crank casing of the engine. when the cooling fan was in use it blew the fumes into the climate control , thus blowing it into the cabin of the vehicle. the dealership has installed a rubber pipe on the end of the blow down pipe, that leads under the main cab of the vehicle, so now when the vehicle is at a complete stop, with the window open, the fumes are coming through the window. also at 15,000, when the brake pedal is depressed while driving at high speeds, the vehicle jerks forward and the fails to stop immediately. this occurred because the brake rotors were warped. *nm
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV)
04/09/200731000104/09/2003
 Tl*the contact owns a 2003 dodge 2500. the contact stated that the scent of oil was detected in and outside the vehicle when it was running. the vehicle was taken to the dealer, and the gaseous aroma was confirmed. the dealer stated that the scent was from the engine crankcase venting system. the contact called the manufacturer, and was told that there were no prior complaints. therefore, the manufacturer could not provide the contact with a remedy or any additional information. the current and failure mileage were 31,000.*ak