Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
06/21/2011805001
 On a road trip i was driving on a highway at 65 mph and i hit a small light decal that delineates the lines on the road and my truck began to shake violently and so severely that i nearly lost control. braking did not stop the shaking, not accelerating until it slowed to about 35 mph did stop the shaking. i pulled over immediately because i was terrified that it would happen again. since i was in the middle of nowhere i decided that i would drive again but at a slower pace. this time i drove at 55 mph and when it hit a tiny bump again it began to shake horribly again. and once again i was stressed beyond belief that i was barely able to control this truck. this continues to happen at high speeds and if there is any ruffness on the road. please recall these trucks and fix them. i paid alot of money for a truck that i thought would be good quality and now i am stuck with a piece of junk that i cannot drive faster than 35 mph for fear that i will kill myself or someone else. and i refuse to sell this lemon to some other poor soul. *tr
06/21/201180500
 On a road trip i was driving on a highway at 65 mph and i hit a small light decal that delineates the lines on the road and my truck began to shake violently and so severely that i nearly lost control. braking did not stop the shaking, not accelerating until it slowed to about 35 mph did stop the shaking. i pulled over immediately because i was terrified that it would happen again. since i was in the middle of nowhere i decided that i would drive again but at a slower pace. this time i drove at 55 mph and when it hit a tiny bump again it began to shake horribly again. and once again i was stressed beyond belief that i was barely able to control this truck. this continues to happen at high speeds and if there is any ruffness on the road. please recall these trucks and fix them. i paid alot of money for a truck that i thought would be good quality and now i am stuck with a piece of junk that i cannot drive faster than 35 mph for fear that i will kill myself or someone else. and i refuse to sell this lemon to some other poor soul.
SERVICE BRAKES, HYDRAULIC
04/20/20032020
 The fumes from the exhaust pipe entered the cabin of the vehicle from the climate control system. the fumes were coming from the blow down pipe which comes off the crank casing of the engine. when the cooling fan was in use it blew the fumes into the climate control , thus blowing it into the cabin of the vehicle. the dealership has installed a rubber pipe on the end of the blow down pipe, that leads under the main cab of the vehicle, so now when the vehicle is at a complete stop, with the window open, the fumes are coming through the window. also at 15,000, when the brake pedal is depressed while driving at high speeds, the vehicle jerks forward and the fails to stop immediately. this occurred because the brake rotors were warped. *nm
SERVICE BRAKES, HYDRAULIC - ANTILOCK
08/29/200318250107/28/2003
 Upon starting the vehicle, both the anti lock and emergency brake warning lights illuminated. the warning lights would stay on the remainder of the time that vehicle was being operated. *ak the dealer was contacted but would not fix the vehicle free of charge because the warranty had expired.*cb *jb
05/10/20032591102/26/2003
 I bought a new 2003 dodge 2500 cummins diesel 5.9l 24l from cerritos dodge on feb 26th 2003 , now miles 2591 3 weeks later i received a transmission recall. on 9th may i gave the truck for suggested repairs and received back same evening. next morning 10th of may 2003 , saturday , traffic was very light ,i went to work headed 91 west , on ramp carmenita & exited garfield . use of brakes was practically not required . the truck was parked all day. around 6 in the evening headed fwy east 91 , in medium traffic , when the two cars in front of me have a fender bender , and stop in the fast lane i am watching all this as i am going about 40 mph. i press the brakes. the brakes work just a bit half way then become like wet sponge , give way and the pedal goes down. the brakes fail , and i can't stop the truck. i hit the car in front of me at about 30 miles per hour. a police report is processed, the front fender punctured my trucks radiator, and the truck was towed to cerritos dodge . my family arrives . my wife, daughter, and my son all 3 check the brakes and the didn't work. the fleet manager mr dan petty , who was on duty at this time, and had negotiated the sale of this vehicle to me , physically tested the brakes . he confirmed the brakes did not work. there was no pressure - no brakes. mr dan petty discussed with his sales staff, mr rico barrios and the manager on duty they confirmed that this would be a manufacturing defect, and would have to be looked into by chrysler corporation. today is 1 week past - the 17th of may 2003, another saturday . the truck has been parked at the cerritos dodge dealership service lot . no one from chrysler has shown up. the service personnel just say- we cannot do anything .this is a chrysler problem because it is a brand new truck with only 2591 miles . *jb no one is taking any action. please help
04/29/20033518101/27/2003
 The brake pedal went to the floor when the brake was applied. *nlm *ts also the air bags failed to deploy. *jb the air condition was inoperative. *jb