Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 06/21/2011 | 80500 | 1 | |
| On a road trip i was driving on a highway at 65 mph and i hit a small light decal that delineates the lines on the road and my truck began to shake violently and so severely that i nearly lost control. braking did not stop the shaking, not accelerating until it slowed to about 35 mph did stop the shaking. i pulled over immediately because i was terrified that it would happen again. since i was in the middle of nowhere i decided that i would drive again but at a slower pace. this time i drove at 55 mph and when it hit a tiny bump again it began to shake horribly again. and once again i was stressed beyond belief that i was barely able to control this truck. this continues to happen at high speeds and if there is any ruffness on the road. please recall these trucks and fix them. i paid alot of money for a truck that i thought would be good quality and now i am stuck with a piece of junk that i cannot drive faster than 35 mph for fear that i will kill myself or someone else. and i refuse to sell this lemon to some other poor soul. *tr | |||
| 06/21/2011 | 80500 | ||
| On a road trip i was driving on a highway at 65 mph and i hit a small light decal that delineates the lines on the road and my truck began to shake violently and so severely that i nearly lost control. braking did not stop the shaking, not accelerating until it slowed to about 35 mph did stop the shaking. i pulled over immediately because i was terrified that it would happen again. since i was in the middle of nowhere i decided that i would drive again but at a slower pace. this time i drove at 55 mph and when it hit a tiny bump again it began to shake horribly again. and once again i was stressed beyond belief that i was barely able to control this truck. this continues to happen at high speeds and if there is any ruffness on the road. please recall these trucks and fix them. i paid alot of money for a truck that i thought would be good quality and now i am stuck with a piece of junk that i cannot drive faster than 35 mph for fear that i will kill myself or someone else. and i refuse to sell this lemon to some other poor soul. | |||
| 05/10/2012 | 62180 | ||
| We were driving to the store and the vehicle started shaking violently and caused us to go into the other lane. i slowed down to stop, got out looked for some broken part.... did not see anything out of the ordinary. we then proceeded slowly back home and the vehicle just had a continuous vibration, but did not shake violently. i then looked it up on the computer and found others having the same problem. i would really like to know what needs to be done to avoid excess cost but be safe. | |||
| 01/15/2010 | |||
| While driving at 65 +speeds and hitting a bump in the road lost steering wheel control. i called dodge recall hotline and was told my vehicle was not part of the recall. i am fearful driving this truck due to this problem. this happens every time as i have to do freeway driving in order to go shopping..i contacted the dealer where i purchased it and they never answered my inquery.. | |||
| 06/15/2011 | 115000 | ||
| My 2003 2500 dodge ram 4x4 shakes violently bad when i hit bumps on the freeway at about 60 mph. i have to almost come to a complete stop to make it go away. it feels like i am going to loose control of the truck and crash. i have spent about $2000.00 trying to fix the problem, but no success. help please! | |||
| 06/01/2009 | 120000 | ||
| Tl*the contact owns a 2003 dodge 2500. the contact stated that the wiring harness failed and was repaired under warranty. on a separate occasion, the defroster and windshield wipers failed. while utilizing the driver's side turn signal, the passenger side turn signal would illuminate instead. this failure was also repaired under warranty. in addition, the contact was experiencing very hard vibrations form the front end of the vehicle. he struck a squirrel in the road and nearly lost control of the vehicle due to the vibrations. a local service dealer replaced the steering linkages in the vehicle at the contact's expense. he later received a recall notice for the suspension and excessive vibrations (steering linkages). the nhtsa campaign id number was unknown. the current and failure mileages were less than 120,000. | |||
| 04/01/2006 | 30000 | 1 | |
| Truck shakes after hitting bump at 70 miles per hr. *tr | |||
| 05/01/2008 | 100000 | 1 | |
| Tl*the contact owns a 2003 dodge truck 2500 4x4. the contact stated that the vehicle shakes violently while driving 70 mph. the vehicle was taken to the dealer three times and they changed the cable stabilizer and replaced the ball joints. the failure mileage was 100,000 and current mileage was 117,000. updated 03-27-09 *bf updated 04/01/09. *jb | |||
| 04/10/2007 | 1 | 01/10/2007 | |
| Traveling down freeway at speed of 70 mph passed over overpass hit bump and truck begin shimmying uncontrollably, had to bring truck to complete stop to get shimmying to stop. this has happened many times at speeds about 55 mph hit bumps and truck begins shimmying uncontrollably, have to completely stop vehicle each time. have replaced everything in front end along w/ adjusted air pressure in tires according to service bulletin, nothing seems to work. took to dealer they stated nothing else could be done. truck still has same shimmy and cannot get anything done about it. this needs to be recalled before someone gets seriously injured. *tr | |||
| 09/05/2006 | 31000 | 12 | 07/15/2005 |
| At highway speeds, between 70 an 80 mph, the vehicle will vibrate uncontrollably if you hit any type of pothole, expansion joint, bridge, etc..... while driving recently (9/5/2006), i encounter a bridge crossing while traveling at approx 76 mph, at which point the vehicle began to shutter violently causing my vehicle to cross traffic and enter the median on i-20 outside of birmingham, al. this is an extremely dangerous situation. *jb | |||
| 07/01/2004 | 1 | 07/19/2003 | |
| Problems with 2003 dodge ram truck.*mr while driving over bumps the vehicle literally changes lanes. the consumer contacted the dealer and the manufacturer but didn't get a favorably reply from either. *nm | |||
| SUSPENSION - FRONT | |||
| 09/03/2009 | 56500 | 1 | |
| There have been numerous forums and blogs reporting this same problem among various owners with different equipment specs. the one thing we all seem to have in common is this problem called death wobble. while driving my truck at highway speeds, if i hit a bump at an angle, the front end would start to shake violently. so violently that i have to let my foot of the gas and coast to a speed that puts my life in danger because i can not safely or reliably steer the truck off the road. it takes everything i've got to keep the truck in the lane i am traveling in. this has happened several times and, each time, i try to get it fixed or have a mechanic look into what is causing the violent shaking. most of the time, the mechanic (about 5 different service stations) can't duplicate the problem. i asked a senior customer service agent with chrysler what they could do. she said that goodwill assistance was declined. i asked her what she meant by that, she said that i don | |||
| 01/01/2004 | 15 | ||
| Someone is going to get killed in this thing. i've taken it to two dealers and two front end shops. the problem is when you hit a bump where the tires don't hit it at the same time. then the left tire usually starts bouncing until it almost shakes the truck apart and you run off the road trying to get it stopped. i've changed the shocks, tie rods and misc other parts trying to find a solution. everyone says it all looks fine. but something isn't right here. i like the cummins but i'm afraid i'm going to have to get a chevy before i hurt myself or someone else. it's pretty bad when you get paranoid of the road ahead when you go faster than 65 mph. i even went to a real stiff tire to eliminate this. now it not only shakes to pieces, but it rides like a buckboard because of the tires. there should be some kind of a recall for this thing. *nm | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 01/13/2004 | 48000 | 1 | 08/12/2002 |
| While driving 45 mph consumer applied the brakes, tryint to avoid hiting a deer. right lower control arm bended. dealer stated no way consumer was driving at 45 mph. it was his problem and should call insurance company. *ak *mr | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 11/20/2004 | 1000 | 1 | 03/17/2003 |
| From day one of owning my 2500 ram it seemed out of alignment. i took it to the dealer in las vegas where i purchased the vehicle and i was told it was fine. then upon moving to colorado i again took it to a dealer and was told the same thing. a year later i noticed severe wear on the front tires, indicating the vehicle was out of alignment. i took it to a different dealer and was told at 38,000 miles i needed both the upper and lower ball joints replaced to the tune of 1,400! i declined and took it to a local repair shop. also the dealer told me to consider an eliptical shaped ball joint in lieu of the standard ball shaped. anyway, the local repair shop replaced them. still i hear this is a common problem and there should be a recall.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 11/20/2004 | 1000 | 1 | 03/17/2003 |
| From day one of owning my 2500 ram it seemed out of alignment. i took it to the dealer in las vegas where i purchased the vehicle and i was told it was fine. then upon moving to colorado i again took it to a dealer and was told the same thing. a year later i noticed severe wear on the front tires, indicating the vehicle was out of alignment. i took it to a different dealer and was told at 38,000 miles i needed both the upper and lower ball joints replaced to the tune of 1,400! i declined and took it to a local repair shop. also the dealer told me to consider an eliptical shaped ball joint in lieu of the standard ball shaped. anyway, the local repair shop replaced them. still i hear this is a common problem and there should be a recall.*ak | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 01/01/2005 | 70000 | 4 | 11/11/2004 |
| Dt: the contact stated there was excessive play within the steering and a shimmy in the front right tire at speeds of 65 mph. the truck could strike a bump in the road and there would be complete loss of control. the vehicle has been to a dealer for inspection of this problem. the dealer discovered the right front tire was about to fall off. also, he noted that the pitman arm, tie rod, and stabilizer bar needed to be replaced. no repairs were performed due to the expense. she contacted the manufacturer, but they did not offer any cost assistance. *ak | |||
| SUSPENSION - REAR | |||
| 08/11/2004 | 12000 | 2 | |
| After vehicle was warmed up a clanking sound started. also, when towing a fifth wheel trailer, after and after traveling 100 miles vehicle shook like the rear end was going to fall out. dealer duplicated the problem , and stated it was either the rear end or the differential. manufacturer offered no help.*ak the consumer stated that the wrong lube in the rear end differential. manufacturer advised a different lube. consumer waiting for results when 5th wheel rv is being towed. *tc | |||