Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 07E104000 | SAFELITE FULFILLMENT, INC. | E (Equipment) | 1657 | 01/15/2008 | MFR | CHRYSLER GROUP LLC | 12/11/2007 | 12/11/2007 | 571 | 205 | ||||||
| Defect Summary | Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials. | |||||||||||||||
| Consequence Summary | In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass. | |||||||||||||||
| Corrective Summary | Safelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008. | |||||||||||||||
| Notes | This recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 06/01/2009 | 120000 | ||
| Tl*the contact owns a 2003 dodge 2500. the contact stated that the wiring harness failed and was repaired under warranty. on a separate occasion, the defroster and windshield wipers failed. while utilizing the driver's side turn signal, the passenger side turn signal would illuminate instead. this failure was also repaired under warranty. in addition, the contact was experiencing very hard vibrations form the front end of the vehicle. he struck a squirrel in the road and nearly lost control of the vehicle due to the vibrations. a local service dealer replaced the steering linkages in the vehicle at the contact's expense. he later received a recall notice for the suspension and excessive vibrations (steering linkages). the nhtsa campaign id number was unknown. the current and failure mileages were less than 120,000. | |||
| 04/07/2006 | 75000 | 1 | |
| Hvac system will not let the defroster work. dodge has issued a tsb for this issue. tsb 24-004-03. *jb | |||
| 01/07/2004 | 50652 | 2 | 09/07/2002 |
| The defroster failed. as a result, the driver's visibility became impaired. *ak *sc | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 06/01/2009 | 120000 | ||
| Tl*the contact owns a 2003 dodge 2500. the contact stated that the wiring harness failed and was repaired under warranty. on a separate occasion, the defroster and windshield wipers failed. while utilizing the driver's side turn signal, the passenger side turn signal would illuminate instead. this failure was also repaired under warranty. in addition, the contact was experiencing very hard vibrations form the front end of the vehicle. he struck a squirrel in the road and nearly lost control of the vehicle due to the vibrations. a local service dealer replaced the steering linkages in the vehicle at the contact's expense. he later received a recall notice for the suspension and excessive vibrations (steering linkages). the nhtsa campaign id number was unknown. the current and failure mileages were less than 120,000. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES | |||
| 02/10/2006 | 15000 | 1 | 07/01/2003 |
| A recall is due. driving the 2003 dodge heavy duty 2500 hemi pickup towards work in the dark morning hours of 02-10-05 in anchorage alaska, the wiper arm and attached wiper blade on the (left) drivers side windshield fell off at 45 mph while in use on a rare 40 f degree warm morning, heavily sanded and slushy covered road way. the view became instantly blurry and hard to focus on the dangers ahead, while the following vehicles barely escaped the projectile of the assembly of steel and plastic. the second vehicle hit it and destroyed any attempts to investigate its reasons for failure to stay with the truck. when she was able to stop and clean the windshield to see she was greatly shaken and afraid of the final duration to work. she then swapped the passenger side to the drivers side and finished her trip. she called me and told me that the arm fell off again, and said that it had happened before, due to the ice and snow that deposit in the plastic trim cover of the arms locking clip below the arms base. that the arm hits the ice and switches the lock into the off position and than the motor power tosses the arm off the truck in any given direction. the dodge dealer declares to us this is a common event in the northern environments. they warranted the whole assembly and admitted that this only happens on the drivers side. they admitted the problem was always the drivers side because the way the snow piles and melts into an icy dam in the arms way to operate freely. i believe that a black neoprene doughnut could be placed under the arm and through the splinted socket below the arm to stop the ice damming in this sensitive area and or a screw inserted into the safety tab to prevent the ice from opening the switch. drivers in the northern climates should be notified about this problem. and the arm could use a leash to keep from leaving the vehicle. the dealer i went to was lithia of south anchorage. apparently they are aware of the problem. *jb | |||