Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL | |||
| 01/17/2008 | 55000 | 1 | |
| I am concerned with my 2004 dodge p/u 2500 diesel. on 1/17/08 i had to have my transfer pump (fuel pump) replaced. when it went out i was driving and had no prior warnings that it was going out or was bad. when it went out i was stranded and had to be towed but was luckily in a situation where i could maneuver my truck to the side of the road safely. when i called the dealership later that day to see if they had a chance to diagnose the problem the service guy i talked to said he hadn't looked at it, but was positive it was the fuel pump due to the amount of them they have had to replace. it seems to be very common for this year truck and previous year dodges to have this problem. the dealerships are very aware of it and are now replacing them with the new style that seem to not have the problems of the pre-2005's. i checked with the dealership to see if my transfer pump had been replaced with the new style pump and was told no that it been replaced with the old style that have all the problems. my truck is still under warranty and i feel that due to the safety issues that could come from your pump going out while driving they should be recalled and replaced with the new style pump whether your under warranty or not. it seems ridiculous that the dodge dealerships are very aware of the problems of the pre 2005 trucks yet dodge is not recalling and replacing them with the new ones. thank you for your time. jeremy fraijo *tr | |||
| 02/21/2008 | 80000 | 1 | 11/30/2003 |
| The truck lost power on the on-ramp to a freeway, two days later it died in the middle of the highway and i had to push it off the road. took it into the shop and it indicated a lift-pump failure. when it was repaired (under warranty - i had to pay the deductible and the computer upgrade fee) the dealership put in what they told me was a mandatory retro-kit, moving the lift-pump from the firewall into the fuel tank. if they are making modifications when they repair under warranty shouldn't this be a recall? i noticed that it is a recall for fire-trucks, ambulances and etc... so it should be a recall for regular trucks too. *tr | |||
| 11/09/2006 | 114000 | 1 | |
| I was driving on interstate 20 in a 2004 dodge 2500 diesel pickup at 70 mph when, as i found out later, the lift pump went out leaving me with no power and no warning, with the truck immediately slowing with loss of power steering. i was in the left lane passing a line of trucks at the time with a line of traffic behind me. one of the trucks that i was passing saw the trouble, slowed and allowed me to cut through to the right shoulder, avoiding an accident. i later found out from dealership personnel that this part has a history of going out and that the factory will not allow the part to be replaced but requires a retro fit of a different system to solve the problem. there was no notification of the problem from dodge warning of this possibility. they will not even acknowledge that this part is a problem even though they will not allow dealerships to replace it. it would appear that someone will have to die to get anything done. if this continues to happen , with no warning, i feel certain that someone surely will. if this part has this type of failure, that appears to be well known to them, then it should be recalled and fitted with the retrofit. *jb | |||