Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 10/10/2011 | 170000 | ||
| Truck will go into death wobble at or around 60 miles an hour, and wont stop until it reaches 30 to 35 mph. this is a recipe for disaster!!!! i urge anyone reading this to file formal complaints with any one who will listen!! im contacting my state rep. on this matter. just like the corvair, unsafe at any speed. | |||
| 04/19/2011 | 66580 | ||
| I have a 2004 dodge ram 2500 4x4 5.7 at highway speed of 60 to 65 mph the truck goes into a death woble from any bump in the road it is almost imposible to control my truck is all stock and only has 67,000 miles on it why does dodge not recall and fix this problem before it hurts or kills some one? | |||
| 01/25/2009 | 34000 | 1 | |
| 1. normal driving and operation 2. front hub failures. first at 35,000 miles, second at 42,000 miles (mileage approximate). potential for front wheel separation from vehicle. no accident. 3. replace front hubs. failed components are available for inspection if desired. *tr | |||
| SUSPENSION - FRONT | |||
| 11/15/2010 | 70000 | ||
| Service bulletin 22-005-06 concerning front end shimmy or the death wobble as drivers of these trucks call it. the fix in 2006 was only temporary for my 2004 dodge truck. it once again is going into the death wobble after going over railroad tracks or any bump in the road. dodge says the parts were only warranted for 12 months and won't fix it again. dodge apparently didnt use heavy enough parts and axles in the first place so does that mean i have to pay to have it fixed over and over and over. someone needs to make dodge continue to replace these parts . there are and will be many deaths over these trucks . it is no wonder the american vehicle manuf. are struggling. apparently the bulletin repair makes the truck safe for only 1 more year . this isn't a poor a.c or power lock problem it is related to loss of control while driving in normal everyday conditions which can result in loss of life. please make dodge do the right thing on this one and get to the root of the problem at their expense not mine. just how many complains has dodge had concerning this. only they know. i will never buy another dodge chrysler product again. | |||
| 08/28/2008 | 65000 | 1 | |
| Severe front end shake (death wobble). *tr | |||
| 03/24/2008 | 31993 | 1 | |
| On 3-24-08, my vehicle failed state inspection at shaffer's auto service center; 422 taylor st.; new castle, pa 16101 (724-654-1088). since it was under an extended warranty plan, i took it to king's chrysler; 3239 wilmington rd.; new castle, pa 16105 (724-654-7761) to be fixed. they replaced both front universal joints. but they said that all four ball joints were within specifications for allowed movement. my 2004 dodge ram 2500 had 32083 miles on it then. a remark was made that the balljoints should last another 5 thousand miles or so. today i wanted to have them checked, since i have 37,000 miles on the vehicle. i have been continually worried that a wheel might break off since this vehicle failed inspection at shaffer's. and this is the second time that i took it back to king's to see if the balljoints were bad enough to change. today, they told me i voided the warranty because i had locking hubs installed on the vehicle to improve fuel mileage. i had the hubs installed after it failed inspection and they said it would last a while longer. i plan on changing the balljoints at my own expense now. but am troubled that they didn't change them at the time because if one breaks, then a wheel could fall off my vehicle and i could be injured as well as anyone else who was near me on the highway. i have recently been doing a lot of traveling on interstate rt. 80, across pa and am afraid one will break at 65 mph as i travel rt. 80. should vehicle dealers be permitted to defy the authority of another state vehicle inspection station to keep from doing warranty work? i believe that their negligence has put me and others at risk on the road ways i travel. *tr | |||
| 07/22/2008 | 67044 | 1 | |
| Vehicle failed safety inspection because upper and lower ball joints were bad. the truck is only 4 years old with 67,000 miles on it. truck has been used primarily for highway driving. i am aware that dodge has had recalls for ball joint issues on their dakota and durango models. upper and lower ball joints were replaced to satisfy utah state safety inspection. *tr | |||
| 08/14/2005 | 50000 | 6 | 10/08/2004 |
| I have a 04 dodge 2500 4x4 truck, when i drive at speeds of 70 mph and above a hit a ripple in the road, the front driver side tire will start to hop violently. i have to slam on my brakes to stop the hopping of front tire. *nm | |||
| 10/10/2005 | 8 | 05/29/2004 | |
| Left wheel bearing on my 2004 ram 2500 truck has been replaced 8 times. the failure occurs under normal driving conditions. two dealerships have worked on the problem but they have not been able to correct the malfunction. the seal of the wheel bearing has been broken every time. the first incident occured shortly after i purchased the truck. mileage was approximately 2200 miles. recently, the last four times, the seal was broken approximately every 3000 miles. dodge dealership (arrigo dodge, west palm beach, florida) claims that chrysler will not authorize them to repair additional parts (spindles, front end, etc.), however, a chrysler representative has stated that the dealership has the authority to make any repairs that need to be done. dealership claims that this is the first time that a vehicle has been brought in with this type of repair. | |||
| 10/18/2004 | 12000 | 1 | 03/31/2004 |
| 2004 dodge 2500 ram truck 4x4 when i hit a bad bump at 60-70 mph. the front end shakes violently to the point of having to almost stop in traffic.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 03/08/2010 | 217000 | ||
| Tl*the contact owns a 2004 dodge 2500 hd. the contact was driving approximately 5 mph on a gravel road surface. a clanking noise was coming from the front end of the vehicle. the vehicle was taken to an authorized dealer. the front lower and upper ball joints; and rear brakes were replaced. the failure continued after the service repair. the vehicle was taken to an authorized dealer on a separate occasion for the identical failure. the technician detected the lower and upper ball joints repair were performed incorrectly, and several required parts were not installed on the vehicle. the contact was displeased with the authorized dealer for not taking responsible for the insufficient repair. the vehicle was repaired at the owners expense. the failure mileage was 217,000. the vin was not available. the current mileage was 220,000. | |||
| 02/24/2004 | 60000 | 6 | 11/30/2003 |
| With normal driving the upper and lower front ball joints went out of my truck within the first 60,000 miles, then 20,000 miles later i am having to replace a lower ball joint again in addition to a wheel bearing/hub assembly. in talking to other dodge owners and the shop that did my repair work i have found that this is a very common problem with dodge trucks, in fact the ball joints were back-ordered when i had them repaired the first time. worn out ball joints make the truck unsafe to drive and cause uneven wear on tires - meaning that i keep having to replace tires as well. *tr | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 02/24/2004 | 60000 | 6 | 11/30/2003 |
| With normal driving the upper and lower front ball joints went out of my truck within the first 60,000 miles, then 20,000 miles later i am having to replace a lower ball joint again in addition to a wheel bearing/hub assembly. in talking to other dodge owners and the shop that did my repair work i have found that this is a very common problem with dodge trucks, in fact the ball joints were back-ordered when i had them repaired the first time. worn out ball joints make the truck unsafe to drive and cause uneven wear on tires - meaning that i keep having to replace tires as well. *tr | |||
| SUSPENSION - FRONT - HUB | |||
| 02/24/2004 | 60000 | 6 | 11/30/2003 |
| With normal driving the upper and lower front ball joints went out of my truck within the first 60,000 miles, then 20,000 miles later i am having to replace a lower ball joint again in addition to a wheel bearing/hub assembly. in talking to other dodge owners and the shop that did my repair work i have found that this is a very common problem with dodge trucks, in fact the ball joints were back-ordered when i had them repaired the first time. worn out ball joints make the truck unsafe to drive and cause uneven wear on tires - meaning that i keep having to replace tires as well. *tr | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 02/24/2004 | 60000 | 6 | 11/30/2003 |
| With normal driving the upper and lower front ball joints went out of my truck within the first 60,000 miles, then 20,000 miles later i am having to replace a lower ball joint again in addition to a wheel bearing/hub assembly. in talking to other dodge owners and the shop that did my repair work i have found that this is a very common problem with dodge trucks, in fact the ball joints were back-ordered when i had them repaired the first time. worn out ball joints make the truck unsafe to drive and cause uneven wear on tires - meaning that i keep having to replace tires as well. *tr | |||