Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - GLASS, SIDE/REAR
07E104000SAFELITE FULFILLMENT, INC. E (Equipment)165701/15/2008MFRCHRYSLER GROUP LLC12/11/200712/11/2007571205
Defect SummaryCertain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials.
Consequence SummaryIn the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Corrective SummarySafelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008.
NotesThis recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
10/26/201187080
 On our 2004 dodge ram 2500 slt crew cab. the turn signal will sometimes intermittently do the exact opposite of the direction you choose and when this happens the headligts will not go bright if you have it on dim and the windshield wipers will not work as we found out shortly after we bought the truck on a rainy day. it apperars it is all controlled from one location on the steering wheel column.
02/10/201135000
 The intermittent wipers on my truck have a mind of there own. they sometimes work, sometimes stop (in the middle of the window) and sometimes continue after they are switched off.
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
12/21/200662000112/15/2004
 The mode selector did not divert the air from the defroster or to floor heat the defroster door was broken when i brought to the garage to have fixed the mechanic told me it was a common problem for my truck it cost me $439 to have fixed. *nm