Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 07E104000 | SAFELITE FULFILLMENT, INC. | E (Equipment) | 1657 | 01/15/2008 | MFR | CHRYSLER GROUP LLC | 12/11/2007 | 12/11/2007 | 571 | 205 | ||||||
| Defect Summary | Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials. | |||||||||||||||
| Consequence Summary | In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass. | |||||||||||||||
| Corrective Summary | Safelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008. | |||||||||||||||
| Notes | This recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 11/21/2011 | 101000 | ||
| The turn signal switch the opposite of what has been selected on the steering column. if the left turn is selected the right turn lights come on and indicate you are making a right turn. the high beam switch does not always work. the wipers are not reliable either. | |||
| 09/01/2011 | 78000 | ||
| When driving in rain at a safe speed, wipers would not come on, and then the wipers would start and stop working. when i switched on a turn blinker, both blinkers began to flash. our local dodge dealership says there are on back order 4,000 of this part required to fix this problem. there have been complaints about this since 2009. does it take a loss of life for a recall to take place? | |||
| VISIBILITY/WIPER | |||
| 04/23/2012 | 93000 | ||
| The windshield wipers failed completely while driving at night on interstate 77 in the rain at approx. 10 pm. the wipers started slowing down and stopped completely in less than a minute. despite heavy truck traffic i was very fortunate to get my vehicle safely off the interstate at an exit just south of charleston, wv. the experience was terrifying. i took the vehicle to a certified mechanic who told me that the wiper motor had burned out and also burned out the electrical power management module. this vehicle has no fuses or relays to protect this system. the total repair cost was $1260. this is inexcusable. the wipers are an important safety feature of the vehicle and should not fail during the normal life of the vehicle. the cost to repair was ridiculous. the wiper motor was less than $200 but the power management module was over $800. this is an exceptionally poorly designed system. | |||