Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
09/12/20078000
 Had truck for 4 years , only put 42000 miles on it . took it in to dealer for emissions problems three times , did egr /cooler /turbo / dpf cleaning x2 ,also upgraded ecm program /burned up and replaced, while attempting , finale straw was between 35k-42k miles , developed death wobble at highway speeds , took to dealer after i trouble shoot it , was not the steering stabilizer shock tie rod end at steering box was worn out . non greasable 40000 miles . dealer said there was a bulletin out they replaced all steering linkage tierod ends + rods , then claimed it on the extended warranty , i paid the deductible / called dodge , then traded off the truck for a ford . loved the dodge truck / cummins eng. hate dodge service , i manage a 30 truck fleet , we had 10 dodge's , now will have less in the future.
09/09/2008182001
 Extreme safety hazard - vehicle is dangerous!!!we purchased a 2007 dodge diesel 6.7 liter engine megacab truck 14 months ago, and almost immediately the check engine light began showing on the error message board, along with messages about the particulate filter. we have brought the vehicle in for repairs at least 5 times since then with two total replacements of the pollution control system. the last one took over three weeks apparently because the parts were on backorder. we only put 250 miles on the truck since that time, and were driving over a high mountain pass (7000 feet elevation), when catastrophic failure occurred. i was driving down the pass and my foot was on the accelerator when the engine totally cut out. i was going about 50 miles per hour and only had a few seconds to brake hard before the brakes and steering failed to respond. no warning lights or error messages were showing on the dashboard. it was only because we were near a deep gravelly/sandy shoulder area that the truck stopped. we had the truck towed to the nearest dodge dealer in missoula, mt (litia). their mechanics say they do not find anything wrong. i have informed them that we will pursue the lemon law buy back from chrysler on this vehicle. an internet search shows that this is a problem that is happening around the nation. please expedite this report to inform people of the very dangerous situation with these vehicles and make chrysler recall them before fatalities add up!!!!!! *tr
08/11/2008100001
 My 2007 2500 4x4 diesel 6.7 has been a headache since the beginning . it has stalled several times the check engine light comes on for a short while then goes off . but the other day i was in a tight situation, when i stepped on the accelerator hard , a car pulled in front of me i immoderately stepped on the brake , and northing was there , it wet all the way down to the floor then after a second or two it started jumping as the anti lock brakes started to work,this was a close one i couldn't of slide my wallet between my truck and the car that pulled out in front of me . this truck also has the worse ride on concrete freeway paving . it bounces in a un stable, most irritating way ,on asphalt freeway it is very smooth, until you hit a bump and it shimmy's in a un safe felling like it could loose control, i am happy with the power of the motor when its got a full load going up hill. with that exception this is the worst over priced truck i've ever owned , ill never buy dodge again. *tr
ENGINE AND ENGINE COOLING - ENGINE - DIESEL
04/12/200832000108/01/2007
 Tl*the contact owns a 2007 dodge sprinter. the contact stated that while driving at approximately 75 mph her vehicle lost power and she was not able to drive over 60 mph the same failures listed in recall #07v594000 . prior to this failure no warning signals were illuminated on the instrumental panel. at 11700 miles the right wheel baring and the drive shaft was replaced. at 38,000 miles the front left shaft and center baring was replaced. during repair the instrument panel was converted from miles to kilometers, when converted back the odometer read 12,000 miles less than what it had before. a short time after the egr valve blew along with a 450 amp fuse. all repairs have been at an authorized dealerships and they have been covered under the extended warranty at the owner's expense. the failure mileage was 17700 and the current mileage was 31,000. (sc) updated 6/16/08 *cn