Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 07/28/2012 | 74000 | ||
| Tl- the contact owns a 2008 dodge 2500. the contact stated that the exhaust pipe overheated which caused the bed of the truck to melt. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who filed a report and did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure mileage was 74,000. kmj | |||
| 07/28/2012 | 74000 | ||
| Tl- the contact owns a 2008 dodge 2500. the contact stated that the tail pipe burned out. the contact went to get the something out of the bed of the truck and it was melted because of the tail pipe. the vehicle was not taken to the dealer for inspection. the manufacturer was notified and they stated that they would look into the problem and the vehicle was out of warranty. the vehicle was not repaired. the failure mileage was 74,000. ap | |||
| ENGINE AND ENGINE COOLING | |||
| 07/13/2011 | 70000 | ||
| I took my 2008 dodge 2500 into the dealer after expierencing a pop sensation in the front end at low speed (5-10mph). the dealer stated that both tie rod ends where worn out as well as both upper and lower ball joints. i spoke with the manager as the truck is out of warranty and he stated this was normal wear and tear. i then contacted the chrysler help line. initially they gave the impression that they may be able to assist me with this problem. however in a return phone call, they stated they could not do anything because of the mileage. of course i asked them how was it possible for the whole front end to be shot at 70,000 miles when it was suppose to have a heavy duty suspenssion as it is a diesel and the truck has never hauld any kind of weight or been off road. the other point i made with them was they know they have a problem because in order to replace the tie rod ends, you have to replace the whole assembly from the tie rod ends all the way to the pittman arm because it was redesigned. go figure! additionally i have had the turbo charger replaced twice because the dealer said the unit was bad. my main concern now is the steering as it is going to cost me $2500.00 to correct and i do not have that laying around. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 03/22/2009 | 12000 | ||
| Vehicle has experienced sudden loss of power numerous times. creates a hazardous safety situation when it's impossible to accelerate into/with traffic. five attempts to repair this problem have been made since march, 2009. | |||
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||
| 01/22/2009 | 8900 | 1 | |
| Tl*the contact owns a 2008 dodge 2500 megacab. the contact stated that the vehicle's turbo was failing, which occurs every three thousand miles. the check engine indicator illuminates due to carbon build up in the turbo because it was not being used. the contact and his wife were experiencing lethargic sickness every time they rode in the vehicle. the issue with the turbo has been occurring since march of 2008. the vehicle has been taken to the dealer twice for repairs and the contact feels that they do band aid work instead of properly repairing the carbon build-up. the contact feels that this is a safety issue because the vehicle emits fumes that leave the driver and passengers feeling nauseous. the current and failure mileages were 8,900. updated 3/9/09 *cn updated 03/11/09. *jb | |||
| 10/03/2007 | 11 | 9 | 10/03/2007 |
| Tl*the contact owns a 2008 dodge 2500. the contact stated that the oxygen sensor is defective. he has taken the vehicle to the dealer on nine occasions. the dealer advised him not to return because he was abusing the vehicle. daimler chrysler offered no assistance as well. the failure mileage was 11 and current mileage was 6,000. updated 03/04/08*lj updated | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 03/03/2009 | 14590 | 1 | |
| Multiple times every month obnoxious smell of burning chemicals in cab when dog filter on diesel goes through regen. chrysler replaced turbo that was sooted shut. then they wrapped exhaust. still does it. makes you sick. *tr | |||