Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK - INTERCONNECTING ASSEMBLY(WIRING) | |||
| 11/07/1997 | 4 | 08/24/1996 | |
| Transmission will not shift into 5th gear,cause unknown, accelerator cable was replaced,electrical short with abs and consumer also states radio is inoperative. *adj | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 08/19/1998 | 05/01/1997 | ||
| When this problem first happened in 1998, we took it to the dodge dealer here in cheyenne, wy and they said the calibrater was bad and fixed the right side only. when it started pulling on the left side, it was worse. my wife was driving home on the frontage road when a car stopped short in front of her to make a turn and she had to slam on the brakes hard and it jerked her into the lane of oncoming traffic and there was almost a head on collision. we took it to our master mechanic at another dealership and he told us this is an on going problem with these trucks. he also said you can't only fix on side. the fact that my wife could have been killed because of this problem and that chrysler refused to do anything about it is very upsetting. the cost to fix this was $500.00 and that was only because my wife works at the dealership where it was fixed. our mechanic had come from the dodge dealership as a master technician and also drives a dodge. this needs to be addressed with chrysler and they need to held responsible and fix the problem. we don't need to lose our loved ones because chrysler does'nt feel this is a problem.*ak | |||
| 01/14/1994 | 1 | ||
| Vehicle needs a tower bracket. also, brakes are bad, they have to bee replaced every 15 thousand miles. *ak the vehicle loses all power when braking while backing down hill. *yh | |||
| 10/08/1998 | 1 | 05/01/1996 | |
| Abs failed causing the brake pedal to be hard. | |||
| 06/22/1998 | |||
| Consumer complaining of brake lining wearing out too soon at 10,000 miles. consumer believes condition is not normal for this situation. vehicle been in/out of dealer shop for more then three times and condition still occurs. problem has not been resolved. dealer will not repair without cost to the consumer. *ak | |||
| 2 | 06/28/1996 | ||
| When brakes are applied the steering pulls to the left. | |||
| 09/16/1996 | 1 | ||
| Anti lock brakes pulse/pull to the right when towing. | |||
| When brakes are applied the rear brakes do not engage, causing the front brakes to overheat. when the front brakes overheat the pedal goes to the floor of the vehicle. the dealer has replaced the braking system. *ak | |||
| 10/13/1997 | 6 | ||
| While driving at any speed applied brakes, vehicle steered to left or right. sometimes vehicle would start to shake, would not stop. needed to keep pressure on brakes in order to stop. dealer ships had vehicle in shop 6 times, replaced pads/rotors and did an alignment. this defect can cause an accident. *ak *nlm | |||
| 01/04/1996 | |||
| Brakes: steering: steering very loose/pulls to left, hit a bump and it wanders. brakes intermittently pulled left or right at any speed during normal breaking. *ak | |||
| 12/05/1996 | |||
| On way home had no brakes (abs), pedal was very mushy, took to dealership who said cannot fix abs brakes; brakes inoperative. *ak | |||
| Under the normal braking conditions the vehicle pulls to the left or the right when the abs brakes are applied. please describe in detail | |||
| 04/19/1996 | 2 | 11/01/1995 | |
| Consumer states that front brakes pull to the left, vehicle has anti-lock brake system . dealers have no remedy for the problem. *ak consumer states vehicle has been like this since he purchased it. *slc | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||
| 07/01/2007 | 211000 | 1 | 01/01/2000 |
| Tl*the contact owns a 1996 dodge 3500. the contact stated that the abs adaptive brake control unit (part number 56029032ab) has been discontinued by the manufacturer. he stated that the part was needed to repair his vehicle. the current and failure mileages were 211,000. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 02/01/1999 | |||
| Braking system malfunctioned, causing the brake pedal to go to the floor and there was no braking ability which caused a crash. dealer replaced the brake master cylinder 3 times. problem is still occurring. please provide further information. *ak | |||
| 07/21/1998 | |||
| While driving about 35 mph and coming off a ramp, consumer went to apply the brakes and they went straight to the floorboard. consumer wasn't able to stop at a stop sign, and had to pump the brakes to stop the vehicle. *ak | |||
| 3 | |||
| When applying brakes vehicle pulls to the left. | |||
| Upon applying force to brakes, there is an extended stopping distance and brakes fade away. *ak | |||
| While in stop position experienced hydraulic brake failure when pedal faded then went to floor, dlr has replaced several parts to correct, problem persists. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 09/01/1996 | 02/01/1996 | ||
| The front braking system malfunctioned, causing extended stopping distance, which may result in an accident. dealer replaced brake pads/rotors and calipers every 10,000 miles. the dealer cannot determine problem. cause unknown. *ak | |||
| Due to premature wear every two months and 12,000 miles the front disc brakes have to be changed . please describe in detail. *ak | |||
| When applying the brakes, the front brakes lock up, causing the vehicle to pull to the left. please describe. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 08/01/1998 | 1 | 08/09/1996 | |
| Brakes overheat and crack the brake pads which fell off while towing a very large trailer. | |||
| Consumer experiencing excessive wear of the front brake shoes pads. has replaced the pads and shoes every 7,000 miles. consumer has contacted the dealer, dealer has replaced the shoes and pads, dealer unable to determine the cause of the problem. please provide any further details. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - SHOES/LININGS | |||
| 06/22/1998 | |||
| Consumer complaining of brake lining wearing out too soon at 10,000 miles. consumer believes condition is not normal for this situation. vehicle been in/out of dealer shop for more then three times and condition still occurs. problem has not been resolved. dealer will not repair without cost to the consumer. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| When brake line cracks brakes are inoperable. dealer replaced the hose once, fixed it twice. brakes still aren't working. vehicle can stop by downshifting gears. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 08/19/1998 | 05/01/1997 | ||
| When this problem first happened in 1998, we took it to the dodge dealer here in cheyenne, wy and they said the calibrater was bad and fixed the right side only. when it started pulling on the left side, it was worse. my wife was driving home on the frontage road when a car stopped short in front of her to make a turn and she had to slam on the brakes hard and it jerked her into the lane of oncoming traffic and there was almost a head on collision. we took it to our master mechanic at another dealership and he told us this is an on going problem with these trucks. he also said you can't only fix on side. the fact that my wife could have been killed because of this problem and that chrysler refused to do anything about it is very upsetting. the cost to fix this was $500.00 and that was only because my wife works at the dealership where it was fixed. our mechanic had come from the dodge dealership as a master technician and also drives a dodge. this needs to be addressed with chrysler and they need to held responsible and fix the problem. we don't need to lose our loved ones because chrysler does'nt feel this is a problem.*ak | |||
| 02/01/1999 | |||
| Braking system malfunctioned, causing the brake pedal to go to the floor and there was no braking ability which caused a crash. dealer replaced the brake master cylinder 3 times. problem is still occurring. please provide further information. *ak | |||