Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 08/18/2011 | 32000 | ||
| Tl- the contact owns 1997 dodge ram 3500. the contact stated that while driving 70 mph the headlights failed. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the failure mileage was 32,000 and the current mileage 200,000.pmb | |||
| 08/18/2011 | 32000 | ||
| Tl- the contact owns 1997 dodge ram 3500. the contact stated while driving 70 mph the headlights of the vehicle just went out. he had to went until day light to continued to drive. the vehicle was not taken to the dealer. the manufacturer was not contacted. the failure mileage was 32,000 and the current mileage 200,000.jp | |||
| 09/01/2003 | 67592 | 2 | 07/01/2003 |
| Tl*the contact owns a 1997 dodge 3500. the contact stated that the exterior lighting failed while driving on two occasions. the contact has not taken the vehicle to be inspected. the speed was unknown. the current mileage was 67,592 and failure mileage was 53,000. updated 12/12/2007 *bf the consumer stated headlight switch and plug melted causing all lights except headlights to fail. the consumer stated replaced switch and plug but can't find park relay. updated 12/12/07 *tr | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 09/01/2003 | 67592 | 2 | 07/01/2003 |
| Tl*the contact owns a 1997 dodge 3500. the contact stated that the exterior lighting failed while driving on two occasions. the contact has not taken the vehicle to be inspected. the speed was unknown. the current mileage was 67,592 and failure mileage was 53,000. updated 12/12/2007 *bf the consumer stated headlight switch and plug melted causing all lights except headlights to fail. the consumer stated replaced switch and plug but can't find park relay. updated 12/12/07 *tr | |||
| 11/15/1996 | |||
| Owner states that when headlights are used he cannot see the road very well. also, that the dimmer switch must be used in order to see. *ak | |||
| EXTERIOR LIGHTING - HEADLIGHTS - SWITCH | |||
| 08/31/2006 | 1 | 02/11/2000 | |
| Dt*: the contact stated while driving 60 mph for 30 minutes on the highway, heat and a burning smell was noticed coming from the instrument panel. on inspection, the problem was identified as the exterior headlight switch. the switch was hot to the touch and a burned rubber smell was noticeable. the service dealer was notified, and recommended to take the vehicle in for repair as there was a recall for the exterior light; headlight switch (99v024000). when the vehicle was taken to the service dealer, it was discovered the vehicle was not included in the recall due to the vin. the manufacturer was notified. | |||
| 01/01/2002 | 98000 | 2 | 11/11/1996 |
| Tail lights failed without warning. *ak the dealer replaced the headlight switch and rewired the connector. recall# 99v024000 which pertained to 3500 series built through october 21, 1996. the consumers vehicle was built 3 days later and displayed the same problem. a repair kit was installed. *sc *jb | |||
| 03/18/2000 | 6 | ||
| A wire in dashboard lights overheated and melted light switch. smoke came into the cab. dealer has been contacted. *ak there is a recall campaign 99v02400 to replace headlight switch/relay. *tt | |||
| 08/01/1997 | |||
| Headlight switch on had gotten hot, and after being parked, the switch caught on fire. vehicle was totaled. no one has seen vehicle. *ak | |||