Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY
10/01/2005115000101/01/1998
 Two primary safety related issues and many less important quality issues have plagued this vehicle. the problems began to mount immediately after the warranty lapsed. the most critical issue has been the corrosion and subsequent failure of the brake line that supplies the pressure needed for the rear brakes to operate. this issue rendered the rear brakes on the vehicle useless. dodge corporate and two local dodge dealerships refused to address the issue, except by offering to sell a replacement brake line. the failure of the metal after only 5 years is unacceptable. the second major safety issue is that the nipples on the original fuel sending unit were made of metal and corroded through and began to spray fuel onto the exhaust system and the entire underside of the vehicle. this results is very poor mileage and a potentially fatal fuel leak. between these two safety issues and the blatant dismissal of any responsibility of the dodge corporation i think something needs to be done. i have corrected the issue on my vehicle, but what if someone was towing a large trailer with a similar vehicle and the brakes failed? people could be killed. additionally the fuel leak doesn't seem to be an issue that should ever happen. i believe that in systems as critical as fuel and brakes the material should be designed to last longer than 4 or 5 years regardless of the warranty. we have the technology to prevent this, its a simple material choice issue. the brakes and fuel lines could have easily and inexpensively been made of stainless steel or brass or any number of other non corrosive materials. *jb
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
01/12/2006140143104/01/2005
 Dt*: the contact stated the vehicle engine stalled. the problem occurred mostly when the vehicle went over a bump in the road or when turning. the engine restarted automatically. the problem occurred at a variety of speeds. upon inspection the dealership determined the transfer pump and injector pump need to be replaced in order to restore proper fuel delivery. *ak
09/12/200368308/15/1999
 We own a dodge ram 3500 diesel truck. the transfer pump has quit working twice now. this time it dies right in the middle of the road and there was a near fatal experience. two semi almost hit us, we couldn't get it to restart. had to have it towed to the dealership. this has happened twice now. *jb
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
01/12/2006140143104/01/2005
 Dt*: the contact stated the vehicle engine stalled. the problem occurred mostly when the vehicle went over a bump in the road or when turning. the engine restarted automatically. the problem occurred at a variety of speeds. upon inspection the dealership determined the transfer pump and injector pump need to be replaced in order to restore proper fuel delivery. *ak