Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 01/03/2008 | 51000 | 1 | |
| Continuous at speeds of 40 to 60 mph, auto trans shifts between gears high/low, had transmission replaced that they said was the problem ie: $2,400.00, did not fix it, still have the same problem. its well known in the transmission and dealer shops that its a electrical interference from the pumps or alternator that interrupts the shifting signal to the computer, yet they charge us to fix a design problem ! *tr | |||
| 10/11/2004 | 0 | 3 | |
| 1999 dodge ram 3500. front end steering failure death wobble, $550 repair, ac evaporator, $800 repair, presently engine control module $300 for troubleshooting by the dealer, $730 for part and additional dollars for labor. estimate of $1000+. asked dodge for assistance, truck is 6 months out of warranty and only has 68830 miles on it. the engine (cummins diesel) was warranted for 5 years, 100k, and the same with emmissions control 5/100. the ecm could have been replaced by dodge under either of these warranties.*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 10/01/2005 | 115000 | 1 | 01/01/1998 |
| Two primary safety related issues and many less important quality issues have plagued this vehicle. the problems began to mount immediately after the warranty lapsed. the most critical issue has been the corrosion and subsequent failure of the brake line that supplies the pressure needed for the rear brakes to operate. this issue rendered the rear brakes on the vehicle useless. dodge corporate and two local dodge dealerships refused to address the issue, except by offering to sell a replacement brake line. the failure of the metal after only 5 years is unacceptable. the second major safety issue is that the nipples on the original fuel sending unit were made of metal and corroded through and began to spray fuel onto the exhaust system and the entire underside of the vehicle. this results is very poor mileage and a potentially fatal fuel leak. between these two safety issues and the blatant dismissal of any responsibility of the dodge corporation i think something needs to be done. i have corrected the issue on my vehicle, but what if someone was towing a large trailer with a similar vehicle and the brakes failed? people could be killed. additionally the fuel leak doesn't seem to be an issue that should ever happen. i believe that in systems as critical as fuel and brakes the material should be designed to last longer than 4 or 5 years regardless of the warranty. we have the technology to prevent this, its a simple material choice issue. the brakes and fuel lines could have easily and inexpensively been made of stainless steel or brass or any number of other non corrosive materials. *jb | |||
| 10/11/2004 | 0 | 3 | |
| 1999 dodge ram 3500. front end steering failure death wobble, $550 repair, ac evaporator, $800 repair, presently engine control module $300 for troubleshooting by the dealer, $730 for part and additional dollars for labor. estimate of $1000+. asked dodge for assistance, truck is 6 months out of warranty and only has 68830 miles on it. the engine (cummins diesel) was warranted for 5 years, 100k, and the same with emmissions control 5/100. the ecm could have been replaced by dodge under either of these warranties.*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 09/19/2003 | 30000 | 2 | 10/08/1999 |
| Defective lift pump in motor - should be at 12% and dodge lowered the standard to 7% because they know it's a problem! the torque converter is faulty, causing total damage to the transmission | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 02/18/2004 | 63000 | 1 | 01/01/1999 |
| Consumer stated while traveling 60 mph, an animal jumped into the road and consumer's vehicle swerved off the road onto sandy land to avoid hitting the animal. consumer inspected the vehicle, and noticed that front axle broke and the frame bent. dealer and manufacturer were contacted. *ak *la | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 09/29/1999 | 10 | 02/05/1999 | |
| While driving at any speed and without warning, applied on brakes and vehicle would pull to the left or right. dealer has been notified. dealer has serviced vehicle before for same problem; however has not found remedy for malfunction.*ak consumer adds after front pads were replaced front/rear brakes continue to lock up. while opposite end wheels roll free. many attempts made to correct problem, but lock up still happens frequently. steering seems very loose and is hard to keep vehicle straight. power steering gear and steering gear box was replaced however truck continues to wander. driver side seat cushion saggs. seat bottom cushion replaced. cab sqwaks on uneven ground. black smoke from exhaust when cold or warm. clutch slips. dealer could not duplicate. dimmer on dash lights burns fingers. when turning on turn signals, wipers will activate and rapid flash is heard. difficulty getting into first gear. abs jams when under a hard stop and during cold start. lumbar is inoperative. tranmsission leaking oil. replaced output shaft seal. master cylinder replaced. most gears difficult to engage. reverse is very stiff. shifting 2-3rd will cause shifter to lock up and won't move at all. no problem found. overhead console inoperative and replaced. *tt | |||
| 08/01/2000 | 4 | 03/01/1998 | |
| Transmission malfunctioned in 5 gear. consumer has to stay at 55 mph, this was 3rd time this happened.*ak when transmission went out for 4th time causing clutch to go out also. *yh | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 09/29/1999 | 10 | 02/05/1999 | |
| While driving at any speed and without warning, applied on brakes and vehicle would pull to the left or right. dealer has been notified. dealer has serviced vehicle before for same problem; however has not found remedy for malfunction.*ak consumer adds after front pads were replaced front/rear brakes continue to lock up. while opposite end wheels roll free. many attempts made to correct problem, but lock up still happens frequently. steering seems very loose and is hard to keep vehicle straight. power steering gear and steering gear box was replaced however truck continues to wander. driver side seat cushion saggs. seat bottom cushion replaced. cab sqwaks on uneven ground. black smoke from exhaust when cold or warm. clutch slips. dealer could not duplicate. dimmer on dash lights burns fingers. when turning on turn signals, wipers will activate and rapid flash is heard. difficulty getting into first gear. abs jams when under a hard stop and during cold start. lumbar is inoperative. tranmsission leaking oil. replaced output shaft seal. master cylinder replaced. most gears difficult to engage. reverse is very stiff. shifting 2-3rd will cause shifter to lock up and won't move at all. no problem found. overhead console inoperative and replaced. *tt | |||
| 02/07/2002 | 1 | 02/01/2099 | |
| No summary listed for above vehicle. *ak | |||
| 06/29/2001 | 1 | 01/01/1999 | |
| The 5th gear in the transmission has a retaining nut that backs off and allows the 5th gear assembly to become disengaged while riding down the road. after speaking with the dealer i was told that it was from towing with the vehicle in 5th gear. there is nothing in the owner's manual about this being an issue. i also contacted several other owners of the same vehicle and they have had the exact same problem. also the dealer wanted $1200 dollars to make the repair and i said no that was too high. they called me back later and said it would be $760 dollars. i still said no and that i was coming to inspect the bad parts. upon arrival they showed me several parts and said that dodge made them replace certain parts to cover any other warranty claims. the only part damaged was the retaining nut for the 5th gear and that is all that i would allow them to replace. the final cost for my repair was $460, most being labor. it is my understanding that dodge has had so many problems with this that they now have redesigned the retaining nut to eliminate this problem. to me for this to be a widespread problem that has required part redesign, it should be covered under a safety recall. if some one had been behind me the night mine failed they would have rear-ended me. dodge is making money on repairs that they caused from use of faulty parts.*ak | |||
| 08/01/2000 | 4 | 03/01/1998 | |
| Transmission malfunctioned in 5 gear. consumer has to stay at 55 mph, this was 3rd time this happened.*ak when transmission went out for 4th time causing clutch to go out also. *yh | |||