Dodge 3500 2000

Model 3500 made in 2000 by Dodge got 33 consumer complains as well as 1 recall. Consumer complaints with reference, among others things, to electrical system and engine and engine cooling. There was one recall concerning air bags .

Model 2000

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS
01V153000DAIMLERCHRYSLER CORPORATIONfrom 05/30/2000 to 10/31/2000V (Vehicle)21610006/18/2001MFRCHRYSLER GROUP LLC05/08/200105/18/2001
Defect SummaryVehicle description: pickup trucks. sound deadener material inside the steering wheel could become detached from the cover and housing. note: the ram pickup trucks were built at the warren assembly plant (s in the 11th vin position) from may 16, 2000 through october 23, 2000; st. louis north assembly plant (j in the 11th vin position) from may 19, 2000 through october 23, 2000; lago alberto assembly plant (m in the 11th vin position) from may 23, 2000 through october 23, 2000; and saltillo assembly plant (g in the 11th vin position) from may 23, 2000 through october 23, 2000. important: vehicles that have already had the proper clockspring installed, according to warranty records, have been excluded from this recall. in addition, 1997-2000 model year vehicles that have had a suspect replacement clockspring installed, according to warranty records, have been added to this recall.
Consequence SummaryWhen this occurs, the material could interfere with the clockspring ribbon and cause an open circuit. the driver air bag system will become disabled, and the air bag warning lamp will illuminate on the instrument panel.
Corrective SummaryDealers will replace the clockspring assembly. owner notification began june 18, 2001. also some 1997-200 model year vehicles that, according to warranty records, have had a suspect replacement clockspring installed, will also be included in this campaign. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
NotesAlso contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
08/17/20063
 Low beam headlights stopped working. had repair done (dealer) then next day vehicle makes no contact with starter, everything else works. repared at dealer, headlights don't work. with rental vechcle repacment of starter (deaership advised), replacement of alterator ( dealership advised), replacement of batteries (delership advised), headlights not working. brought back to houston to dealer all at my expense of $1,850.00. took to another dealer and have been told that i need an entire wiring harness to the tune of $2,823.00. all techs have made the same comment, dodge made the wiring too tight, constantly in a bind when raising and lowering the steering wheel. don't trust them anymore. was there a fire question; not yet. date is approximate.
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
01/06/2000
 As soon as picked up vehicle from the dealer, drove it home and noticed exhaust fumes coming up through the a/c vent. drove right back to the dealer and they looked at the vehicle. they called manufacturer and said don't worry about it. *ak
FUEL SYSTEM, DIESEL
07/08/200585000108/10/2003
 I drove my 2000 dodge 3500 cummins diesel with 85000 miles to work and turned it off, when i came back it would not start. chrysler refused to help. i then had the vp44 injector pump replace at a cost of $1550.00 to me . expressway dodge told me that the engine was still under warranty by cummins but the pump was not covered by chrysler.
06/04/20024400010/10/2001
 My complaint concerns my vehicle and several thousand others that belong to members of the turbo diesel register. the reason im writing is in hopes that we can get a safety issue addressed, and corrected once and for all. there has been a repeated trend over several years now concerning the lift pump (fuel transfer pump) utilized in the 2500/3500 cummins diesel application. i am a member of the failed lift pump club and have experienced this lift pump failure on my 2000 3500 dodge ctd. this failure causes the truck to loose power and sometimes die. this can be life threatening if the truck owner is on the highway towing a loaded trailer. i how own a 2002 3500 ctd and would like this design problem corrected. i am not alone in this concern, there are thousands of 1998.5 - 2002, 24 valve cummins turbo diesel owners that are concerned and have complained to dodge about this problem with no resolution. this can be documented by going to the turbo diesel register on the web. http://www.turbodieselregister.com/forums/showthread.php?s=&threadid=75368&perpage=15&pagenumber=2. *nlm
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
1
 Consumer noticed that fuel gauge was giving false reading when fuel gauge reached half full. vehicle ran out of gas because the fuel tank actually was empty.*ak
02/14/20041
 Without warning vehicle stalled, causing the driver to drift to the side of the road. consumer stated that the fuel gauge was defective. consumer notified the dealership about this issue, however, mechanic had not corrected the problem. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION
05/01/2000
 2001 dodge 3500; while driving uphill with a load vehicle popped out of gear unexpectedly which could cause loss of vehicle control and a crash. dealer could not determine the cause of the problem. please provide further information. *ak
05/10/2000303/01/2000
 Transmission seal continuously leaks due to the driveshaft failures.
POWER TRAIN - DRIVELINE - DRIVESHAFT
05/10/2000303/01/2000
 Transmission seal continuously leaks due to the driveshaft failures.
SERVICE BRAKES, HYDRAULIC - ANTILOCK
07/04/2000
 While driving at 40mph steering wheel became tight. also, when the brakes were applied the pedal went to the floor, resulting in extended stopping distance. dealer is inspecting the vehicle. *ak
STEERING
1
 Consumer is experiencing problems with steering, took the vehicle have the front end aligned but the problem was only slightly improved. nlm
STEERING - WHEEL AND HANDLE BAR
07/04/2000
 While driving at 40mph steering wheel became tight. also, when the brakes were applied the pedal went to the floor, resulting in extended stopping distance. dealer is inspecting the vehicle. *ak
STRUCTURE
01/01/2008100000112/23/2006
 Dash board has several cracks. they make popping noises and are getting worse. *tr
STRUCTURE - FRAME AND MEMBERS
05/30/2011120000
 Tl*the contact owns a 2000 dodge 3500. the contact stated when pulling into his driveway he heard a loud clanging noise. when he inspected the vehicle he noticed that the frame had detached from the vehicle due to rust. the manufacturer was contacted and offered no assistance. the vehicle was not repaired. the failure and current mileages were approximately 120,000.
05/30/2011120000
 Tl-the contact owns a 2000 dodge 3500. the contact stated that when pulling into his driveway he heard a loud clunking noise. he then got out and inspected the vehicle and noticed that the frame had detached from the vehicle due to rusting. the manufacturer was contacted and they offered no assistance. the vehicle has not been repaired. the failure and current mileages were approximately 120,000. tb
SUSPENSION
06/01/2000105/13/2000
 While driving consumer found it very difficult to control vehicle in extremly windy conditions, vehicle would wander from side to side making steering a real problem, vehicle was inspected and a alignment was performed which did not correct the problem as well as replacing front and rear shocks, set air bags, and installed sway bar it was also determined that the vehicle was overweight which was causing the problem. *jb
107/01/2000
 Consumers vehicle is difficult to control at speeds of 50 mph or higher dealer unable to duplicate problem and suggest that consumer put 45 lb air in front tires and 80 in the rear tires. nlm
SUSPENSION - FRONT
01/22/2011100000
 Tl- the contact owns a 2000 dodge 3500. the contact stated the right front wheel bearing froze on the vehicle. the contact had trouble getting the wheel bearing off and the dealer told them it would come off and to apply more pressure. when the contact did this caused the threads on the bearing to strip and cost the contact to have to replace the hub, nut and axle. the contact feels this is a manufacturer defect and makes the vehicle unsafe. the failure mileage and current mileages was 100000.rl
10/01/2000110/05/2000
 Vehicle wanders all over road when driving over 50 mph. dealer replaced strut, but this did not remedy situation. *ak consumer states he know longer owns this vehicle.*jb
05/20/20001
 Vehicle wanders at highway speeds. dealers have tried wheel alignment 3 times and different shocks. nothing seems to remedy problem.*ak
08/15/2000
 Vehicle wanders across road at 50 or more mph. dealer notified on two occasions, and informed consumer that nothing could be found. please feel free to provide any further details on this matter. *ak
01/10/20000
 When driving down the road vehicle will wander all over the road, dearel said it's front suspension that failed 3 times. *ak
11/11/1999
 When driving vehicle at any speed it wanders to the left or right. dealer has seen vehicle several times, and can't fix it.
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
09/02/20041050001
 Consumer stated upper ball joints wore out prematurely.*ak
TIRES
08/10/2006407/12/2004
 Dt: the contact stated while driving 50-55 mph on normal road conditions the vehicle started to shake violently. while approaching the next exit the front passenger side tire blew and the beauty ring and hub cap flew off the tire. the tire was changed. the blown tire is no longer available. there were two new tires purchased and placed on the front of the vehicle. the f front drviver side tire was provided to a friend who place the tire on the rare of the vehicle however it blew on the friends vehicle. one of the two new replacement tires would not balance and the vehicle was taken to an independent service station. the service mechanic could not get the tire to balance so it was replaced. later while traveling on the interstate the vehicle began to shake voilently. after inspection, the tire was observed to have a shifted steel belt. the manufacturer was contact who determined that they would replace both front tires. all the tires that blew were due to shifted tire belts. the tire size was lt23585r16.
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
101/18/2000
 Right side mirrors have unusual blind area that is unsafe to operate the vehicle. yh

Car dealers selling


StateCityZipNamePhone
INEVANSVILLE47715EXPRESSWAY DODGE812-471-2000
LAMONROEINTERSTATE DODGE