Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR - ANTILOCK - INTERCONNECTING ASSEMBLY(WIRING)
1050001
 The cummings diesel engine. the vacuum pump couplings that are attached to the power steering unit which sits on two 1/4 pieces of steel and controls the front end of the vehicle are broken , resulting in no steering and braking. consumer contacted chrysler. however, no one will talk to consumer. *ak
SERVICE BRAKES, HYDRAULIC
09/02/201076000
 Tl- the contact owns a 2001 dodge 3500. the contact stated that every brake line has been replaced in the last two weeks. the contacts mechanic stated that the lines had to be replaced because of faulty metal used for the brake lines. there was no rust or corrosion on the lines, the lines were just brittle and broke. the rear brake lines were replaced first and then the lower and upper brake lines in the front. the vin was not available at the time of the complaint. the failure mileage was 76000 and the current mileage was 79000.rl
03/23/200420000110/31/2001
 While braking consumer experienced extended stopping distance. *ak the vehicle was taken to the dealer. the dealer informed the consumer that all the brakes were worn. the consumer refused service and took the vehicle home to inspect it. he determined that the front brakes were alright, but the right rear brake caliper was stuck and the left rear brake shoes was worn. the vehicle was taken to the service dealer october 2003 at 16,000 miles for a safety inspection and passed. the consumer believes they failed to properly check the brakes. *nm
03/23/200465003
 While braking, intermittently the brake pedal went go to the floor which caused extended stopping distance. the dealerships replaced the master cylinder once before, but the consumer was still having the same problem. please provide more information. *jb