Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
06/29/20052
 Dt: june 29, 2005 on highwa while y doing 50-55 mph pulled into drive and thought hit a pole because the whole left side was wiped out of the vehicle. the mirror come in, looked under front end everything looked fine, didn't have steering problems went about 30 miles, came back, went to turn left, acted like it didn't want to turn left. went home, got a flash light, had friend turn the wheel while consumer looked at the steering, it made cracking and popping sound when turning the vehicle to the left. the it locked and would not turn. had the dealer put a pump on a week before. called dealership, the referred consumerto chrysler, then they had him speak with an investigator, they wanted to come out and inspect with in 10 days. spent 4 hours looking and taking pictures, then got a letter, stating they couldn't find anything wrong. at the body shop they couldn't find anything wrong either. *ak
03/17/20041
 When turning the steering wheel towards the right, the wheels would not turn with the steering wheel. the owner was unable to control the vehicle. this caused the driver to hit an embankment head on. the owner had the vehicle towed to the dealership to be inspected. please provide any further details. *jb
01/01/2001101/01/2001
 While driving, consumer was unable steer vehicle in one lane, it start to weave between the lanes (pleasure-way recreation body installed on a dodge ram 3500 chassis). *et
01/10/20012
 Steering is messed up, it will not allow them to stay on road above 45mph. *ak steering gear box replaced, consumer states vehicle would not track, any correction would cause fishtailing and vehicle would over correct itself. *slc
11/17/20000
 Consumer was traveling on a road onto a service ramp and was turning left. when turning vehicle back to right steering didn't move at all. also, airbag light stayed on the panel, and the cruise control wasn't operable.*ak
STEERING - COLUMN
09/09/20031
 When turning the steering wheel towards the left consumer heard a knocking noise coming from the steering column.*ak
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
02/01/2001510/05/2000
 Vehicle wanders left and right at any speed. vehicle taken to dealer 5 times, replaced steering box and tie rod end, did wheel alignment. did not remedy problem. vehicle at dealership at this time. *ak *tt
03/10/2001
 Vehicle wanders all over road, in both directions, difficult to control. to dealer who aligned vehicle mechanic stated that dodge had a steering box problem. consumer almost rolled vehicle due to this. *ak
01/10/20012
 Steering is messed up, it will not allow them to stay on road above 45mph. *ak steering gear box replaced, consumer states vehicle would not track, any correction would cause fishtailing and vehicle would over correct itself. *slc
STEERING - HYDRAULIC POWER ASSIST - PUMP
1050001
 The cummings diesel engine. the vacuum pump couplings that are attached to the power steering unit which sits on two 1/4 pieces of steel and controls the front end of the vehicle are broken , resulting in no steering and braking. consumer contacted chrysler. however, no one will talk to consumer. *ak