Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
07/05/200412000406/19/2001
 After driving over a common highway protuberance, the vehicle violently shook until the vehicle could be brought to a complete stop. this has happen on four different occasions. the first time the dealer said this was due to uneven front tire pressure. the third time, the dealer stated that they could not find what was causing the problem, because the problem is a random occerance that can not be easily duplicated. *ak
01/01/19011
 Nar 03/17/2003 in reference to a product evaluation questionnaire by correct track inc (rear wheel alignment system) corporation. *cb *jb
03/10/2001
 Vehicle wanders all over road, in both directions, difficult to control. to dealer who aligned vehicle mechanic stated that dodge had a steering box problem. consumer almost rolled vehicle due to this. *ak
SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC)
06/01/20001105/05/2000
 From the date of purchase, the vehicle will not track straight ahead without constant correction with the steering wheel. higher sppeds is less noticable but speed 40 to 55, the truck hunts left and right continously. had dealer check alignment shortly after purchase when new and they said it was fine. no additional visits to the dealer since. due to the continous wandering, tire wear is excessive on the steering axle.*ak
SUSPENSION - FRONT
01/20/200675449401/20/2001
 Ball joints on the front end of the dodge 3500 are dry and wear quickly causing steering to be difficult. *nm
08/01/20018102906/21/2001
 When driving, the front end would shake and the steering wheel would make a jerking motion. consumer had vehicle serviced at several dealerships, however the problem still exists. mr jg *jb
02/01/2001510/05/2000
 Vehicle wanders left and right at any speed. vehicle taken to dealer 5 times, replaced steering box and tie rod end, did wheel alignment. did not remedy problem. vehicle at dealership at this time. *ak *tt
01/01/2001
 Vehicle wanders all over the road. steering is unpredictable. dealer aligned twice. no fix at this time per dealer service manager. have to live with the problem per service manager.*ak
08/30/2000
 Vehicle would wander over road, and was not controllable at any given time. would barely turn steering, and vehicle would go 1 way. would try to correct, would go other way. contacted manufacturer's district manager, and been to dealership several times. mechanic readjusted steering box and placed on laser adjuster to realign front end. nothing else was done to vehicle to correct problem. *ak
SUSPENSION - FRONT - WHEEL BEARING
10/01/20041000002
 The front passenger side wheel bearing became inoperable, and the wheel disengaged completely. this has happened a total of two times. please provide any further information. *jb