Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 05/26/2009 | 56000 | 1 | |
| I went to chrysler with i thought shock problems .the mechanic told me there was a recall on the steering linkage he tim/ also said chrysler would only replace one small part but that the other rods and bushings would have to be replaced also because they were part of the problem and if i did not replace rods and bushings they would eventually brake and i would have no steering control right now the bushing are rattling real bad and the steering is loose and walks on the road tim the mechanic said this is one whole problem and all linked together also i have cost guard insurance and since part is on recall they would not pay for the other parts which will cost over 700.00 i feel chrysler is responsible and need to pay chrysler already had one repair on same breakdown last week please check into this for us. *tr | |||
| 05/26/2009 | 66000 | 1 | 03/01/2003 |
| Tl*the contact owns a 2003 dodge 3500. the contact stated that there was a recall regarding the steering linkages on her vehicle. the dealer will only perform half of the repair for free and the contact must pay $700 for the other half. the vehicle is currently at the dealer waiting to be repaired. the contact will call the manufacturer for assistance. the nhtsa campaign id number was 07e009000. the failure mileage was 66,000. updated 07/14/09. *lj the consumer stated the pitman arm was on an angle which caused the other arm to twist at an odd angle and caused damage the rubber gasket. updated 07/15/09.*jb | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 11/25/2004 | 32000 | 4 | |
| I have a 2003 dodge 3500 4x4 truck. at 25,000 miles i noticed the front tires starting to wear improperly. after checking out the front end i found all 4 ball joints in the front of the truck very loose. i have been to the dodge dealer 4 times to correct this problem and one time to correct a problem they caused with the anti-lock brake system when they repaired the ball joints.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 11/25/2004 | 32000 | 4 | |
| I have a 2003 dodge 3500 4x4 truck. at 25,000 miles i noticed the front tires starting to wear improperly. after checking out the front end i found all 4 ball joints in the front of the truck very loose. i have been to the dodge dealer 4 times to correct this problem and one time to correct a problem they caused with the anti-lock brake system when they repaired the ball joints.*ak | |||