Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 07E104000 | SAFELITE FULFILLMENT, INC. | E (Equipment) | 1657 | 01/15/2008 | MFR | CHRYSLER GROUP LLC | 12/11/2007 | 12/11/2007 | 571 | 205 | ||||||
| Defect Summary | Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials. | |||||||||||||||
| Consequence Summary | In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass. | |||||||||||||||
| Corrective Summary | Safelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008. | |||||||||||||||
| Notes | This recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 10/01/2003 | 100 | 06/17/2003 | |
| The problem is in a 2002 dodge ram van, still under the original warranty. i've had it in to the dealer many times to fix the heater/defrost and they claim it is working fine. the windows become fogged upon using the heater and it is difficult to see out the windows, which is very scary to drive and the van is to big for the driver to reach the windows and clean them off manually with a paper towel. if you put the defroster on high the front window clears up, but the side windows never clear up and you freeze because there is no heat coming in. it is imperative for driving these big vans that the side windows be clear as the mirrors are your only way to see behind of next to you as the van is very big. this is impossible when the windows are all fogged. it has been an ongoing problem and dodge will not try to fix it as they claim it is working properly. we feel that this is a safety issue as we are fearful of driving this vehicle, especially at night when visibility is worse. your feet are like blocks of ice all the time. there is something wrong and dodge claim that it was designed to work this way. i think if this is true that there is a severe design flaw that should be researched. i'm not sure what my next step of recourse is. please advise or help if you can. *ak *sc *jb | |||