Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 03/07/2011 | 58000 | ||
| Electrical fire on computer modular and fuse box causing vehicle to try to start and moved on its own about 150 yards. key was not in the truck, it was parked. when discovered lights were on and windshield wipers & washers was on. batteries had to be disconnected to shut down truck. if truck had not been found when it was it would have burnt to the ground. truck was towed into dealership three weeks ago. dodge is blaming this problem on the installation of utility bed which was done three years ago by spillards in austin, tx. which has been installing beds since 1987. we are getting the total run around from dodge! dodge has now replaced the computer modular and now claims both batteries are burnt up due to this problem. this is a safety issue on this truck. it could have created a wreck or killed someone when it went out of control. | |||
| 05/17/2007 | 2700 | ||
| Tl*the contact owns a 2007 dodge ram 3500. the contact stated that the controls for the cruise control on the steering wheel did not light up. the contact called the manufacturer who stated that they did not have any plans to change the design. the vin was unavailable at the time of the complaint. the current and failure mileages were approximately 2,700. | |||
| 02/09/2007 | 2000 | ||
| Tl*the contact owns a 2007 dodge 3500. while driving approximately 60 mph on normal road conditions, a warning indicator illuminated on the instrument panel and remained lit until the engine was turned off. the vehicle was taken to an authorized dealer for diagnostic testing, but they could not duplicate the failure. the vehicle was taken to an authorized dealer on four separate occasions for identical failures, but there were no resolutions. the contact stated that there were several repairs performed on the vehicle; however, she was uncertain of the components related to the repairs. the vin was unknown. the failure mileage was 2,000 and current mileage was 60,000. | |||