Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 08/14/2010 | 70000 | ||
| Tl- the contact owns a 2007 dodge 3500. the contact stated that the air conditioner went out on the vehicle. the dealer inspected the vehicle and stated compressor was burnt out. the component did not give any warning of a pending failure. the dealer stated that they had never heard of a compressor going out this vehicle this soon. the vin was not available at the time of the complaint.the failure mileage was 70000 and the failure mileage was 70150.rl | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 05/16/2009 | 22400 | 1 | |
| 07 dodge diesel truck..engine light comes on constantly. truck is bogging down, losing power and has now stalled twice. may16, truck wouldn't restart and had to be towed. may 29, truck lost power, husband was in construction zone, however was able to restart truck. been in shop many times for same problem. dodge can't seem to fix it. dodge needs to fix or buy back, really love this truck. but, its becoming dangerous to drive. *tr | |||
| 06/15/2008 | 350 | 1 | |
| We noticed the fumes in the cab soon after we bought the truck. the dealer told me that the filters get clogged and i should drive it down the interstate to clean them out. when winter arrived and had to keep windows closed we were plowing and we started getting sore throats, burning eyes and nose. it gives me headaches. it leaves an after taste in your mouth. this occurs every time we come to a stop or backing up. the dealer has changed egr valve, egr cooler, extended tail pipe, changed catalytic converter, changed 3 exhaust temperature sensors, replaced oxygen sensors and particulate filter over 4 different visits. the issue still has not been resolved. *tr | |||
| 09/09/2008 | 140000 | 1 | |
| I was driving my truck across country and the power downgraded. i took it to a dodge service dept and they told me my exhaust catalytic system was 90% plugged and it would cost over $6000 to replace it, but because of the nationwide problem with the catalytic system, there would be at least a 2 week wait to get the parts. i managed to drive it back to my home dodge service dept. they gave me the same prognosis but only ordered a particulate filter, costing over $3000. again, because of the high demand, i had to wait for the backordered part. i was also told that because of the faulty catalytic system, there would be carbon buildup on the egr valve, exhaust brake, and turbo that would suffer damage and would need to be cleaned regularly, taking a mechanic over 6 hours of labor to do so each time at a rate of $80/hr. this repair took place on 9-2-08. then 9 days later, i was driving down an interstate highway when the truck shut itself down. luckily, it was late and there was no traffic accident as i managed to barely roll onto the shoulder. i had to be towed to the nearest dodge service dept and they determined that the catalytic was clogged again, charging me another $3000 to replace a part, and taking another 6 hours to clean my turbo and drill a port into it for future cleaning. i was told that drilling a hole into the turbo was dodges quick remedy to the catalytic system causing carbon buildup on the turbo. on 12-7-08, my exhaust brake stopped working and as of 12-9-08 the dodge service dept is replacing the $2000 turbo/ exhaust brake, damaged because of carbon buildup due to the faulty catalytic system. *tr | |||