Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 03/28/2008 | 35000 | 1 | |
| I have had nothing but problems with my car. when i first purchased it 2 months later my shifter got stuck i was stranded at work. after that i have had various problems from the alternator, battery, and compressor going out various times and it is not even over 100,000 miles. i looked up there were recalls on the car back in 07 and 08. the dealership says that they fixed it but i feel like it was not fixed and i had the shifter problem right when i purchased that is the only thing they said they can fix. *tr | |||
| 03/28/2008 | 35000 | ||
| I have had nothing but problems with my car. when i first purchased it 2 months later my shifter got stuck i was stranded at work. after that i have had various problems from the alternator, battery, and compressor going out various times and it is not even over 100,000 miles. i looked up there were recalls on the car back in 07 and 08. the dealership says that they fixed it but i feel like it was not fixed and i had the shifter problem right when i purchased that is the only thing they said they can fix. | |||
| SERVICE BRAKES, ELECTRIC | |||
| 08/13/2010 | 512125 | ||
| The first one was on august 7th 2010 the car slid and i hit an embankment the brakes did not work we were pretty shook up i messed up the right front tire with the crash the second incident happened on august 13 2010 the cars gear will not shift it is stuck we are trying to fix by looking at the internet it seems this is a common problem because chrysler used a plastic part for the gear shift spring this is crazy i am still paying off my car please help | |||
| 07/22/2009 | |||
| I have an 08 avenger, i have had it back to the dealership 4 times over the brakes. my brake light is coming on again and when i called customer service, i'm now told it's past the 12 month warranty and it's my problem. i am appalled that dodge is hiding behind this excuse. had they fixed it right the first 4 times it wouldn't be an issue now. *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 03/10/2010 | 12900 | ||
| Tl-the contact owns a 2008 dodge avenger. while driving approximately 55 mph, the brake pedal was engaged and suddenly there was a loud grinding noise with a delayed response. in addition, the brake warning indicator illuminated on the instrument panel until the engine was turned off. the vehicle was taken to an independent mechanic four different times for the identical defect and both front brakes were replaced each time. the manufacturer was notified of the continuous malfunction. the approximate failure mileage was 12,900. kmj | |||
| 03/10/2010 | 12900 | ||
| Tl-the contact owns a 2008 dodge avenger. while driving approximately 55 mph, the brake pedal was engaged and suddenly there was a loud grinding noise with a delayed response. in addition, the brake warning indicator illuminated on the instrument panel until the engine was turned off. the vehicle was taken to an independent mechanic four different times for the identical defect and both front brakes were replaced each time. the manufacturer was notified of the continuous malfunction. the approximate failure mileage was 12,900. js | |||
| 07/20/2011 | 80000 | ||
| Tl-the contact owns a 2008 dodge avenger. the contact stated that the air bag warning light would illuminate on an intermittent basis. the vehicle has not been inspected by a dealer nor has it been repaired. the manufacturer was contacted and they offered no assistance. also the contact stated that when depressing the brakes he noticed a loud squeaking noise. the vehicle was taken to a dealer and they advised him that he needed new brakes. the vehicle was repaired the brakes. in addition to those failures the front passenger side window would freeze in one spot and not wind all the up. the vehicle has not been inspected nor has it been repaired. the failure mileage was approximately 80,000. tb | |||
| 09/18/2008 | 3490 | ||
| The contact own a 2008 dodge avenger. on september 18, 2008 the vehicle was being driven down hill, at times the brake lights come on intermittently. the vehicle was taken to the dealer december 22, 08, the mechanic road tested and checked the brakes. there was no brake fluid leak, he top off the brake fluid. the lights came on again, the vehicle was taken back , may 19, 2009 the mechanic stated the failure could not be duplicated , the brake fluid was topped off.the problem was still occuring and the vehicle was taken again on may 28, 09, mechanic stated the cause was internal failure with, switch brake fluid level. the light came on again on 7/27/09 the fluid was top off. the brake warning light was on all the time, they check and set brake fluid level and ordered a new reservior and it was put on. lights was still on, vehicle was taken back to dealer 08/26/09 and 04/08/10 brakes were check, failure could not be duplicated, top off with brake fluid. on june 11, 2010, vehicle brake lights still on, taken back to dealer , was advised , four wheel brake inspection done, found front and rear slightly below 50% fluid low, advise of brake and pad level floater will make lights come on due to design. no leaks present at this time, brake fluid was topped off., light did not come on. brake light is back on again. he has not taken the vehicle back. he called manufacture and was given case # 19657427 and there is nothing they can do. advise him to tae the vehicle back to dealer and have the problem fix. failure mileage was 3,490 and current mileage was 16, 563 | |||
| 03/15/2010 | 63000 | ||
| Tl*the contact owns a 2008 dodge avenger. he stated that both the front and rear brake pads had worn. the vehicle was taken to the dealership where they sanded down the brakes but the procedure did not remedy the problem. furthermore, the electronic throttle indicator light illumated along with the engine temperature warning light, followed by the engine overheating. the vehicle had not been taken to the dealership in regards to the engine failure at the time of the complaint. the contact had not called the manufacturer at the time of the complaint. the vehicle identification number was unavailable. the current mileage was approximately 63,000. the failure mileage was approximately 32,000. | |||
| 03/05/2010 | 65000 | 1 | |
| On march 5, 2010 (friday) - approximately 5:30 p.m., while driving on sunrise highway in long island, new york, an indicator light went on inside my 2008 dodge avenger, in the shape of a lightning bolt in my car. literally 30 seconds later, and before there was time to react at all, my brakes stopped working and there was no way to stop my vehicle. i had just about made it to the exit ramp when i realized by looking in the rearview mirror that there was smoke coming from my car. as i had steered onto the exit ramp, i opened the door and saw flames shooting from the underneath part of my car. without thinking twice i jumped from the moving vehicle (which at the time still was going at about 20 mph). i was not hurt physically but was extremely shaken up. another traveler who had pulled up on the service road to help me, informed me that the car was on fire for at least 1/4 of a mile on the highway and that he had been attempting to flag me down. after i had escaped the vehicle, the car continued in a diagonal path toward oncoming rush hour highway traffic. the fire continue to burn and had become very bad, to the point where the entire front half of the car was ablaze. the only thing that stopped the out of control vehicle was a wire fence in the divider between the service road and main highway. the insurance company and manufacturer are currently in the process of investigating. the fire department took at least 15-20 mins to respond which caused the vehicle to become severely damaged to the point where it is now extremely difficult to ascertain a cause. my insurance only covered my car loan and now i am out money for the down payment on a new vehicle. this situation is very serious. there could have been children or elderly persons in the vehicle who could have died. please help me investigate this issue. i consider myself lucky to still have my life and evaluate the situation as having initiated a duty to keep others safe from dangers of the same. *tr | |||
| 09/01/2009 | 23000 | 1 | |
| Purchased a brand new 2008 avenger and have had problems with the brakes from the get go. can feel brakes surging through the steering wheel. took it in and was told that brakes wasn't covered under the warranty. replaced all brakes and had rotors turned and problem started again right away. and now also whenever you brake hard the brake light comes on and stays on. *tr | |||
| 01/13/2010 | 350 | ||
| Tl*the contact owns a 2008 dodge avenger. the vehicle stalled constantly when she attempted to engage brake pedal and when she turned the vehicle off the brakes would reset. she took the vehicle to the dealer and they would not offer her any assistance with trading in the vehicle. she contacted the manufacturer. the manufacturer told her that she had to take the vehicle to the dealer to be diagnosed. the failure mileage was 350 and the current mileage was 48,000. | |||
| 06/25/2009 | 1 | ||
| I purchased a used 2008 dodge avenger from enterprise car rental less than a year ago. since then i've replaced the brakes twice, the car stalls out when coming to a stop, delayed response on acceleration & now i cant get the car out of park. i was shocked to google so many complaints about this vehicle. i contacted chrysler dodge recall line and was informed until your office investigate these issues my car and others like me will have to dish out hundreds of dollars or drive unsafe. i was even more shocked to hear this stupid process when the company is aware there is a big problem. there has to be a better way to make these big company's take responsibility before there is a incident, crash or injury. chrysler has made its money so why must hard working us americans that support american made cars have to get hurt or killed to get this moving when there's so many complaints? *tr | |||
| 05/30/2009 | 1 | ||
| I have a 2008 dodge avenger that brakes are bad. the vehicle has been taken to dodge several times for service and the brakes only last 2 months before they go out again. fortunate for me i have not had any accidents yet with this vehicle and the braking system going out. dodge has replaced the entire braking system and still i have this problem and refuse to believe that their is a safety issue with this particular vehicle and i have tried to contact the service manager, gm of the waldorf dodge and chrysler but no one has resolved this problem or even has gotten back to me on this issue. i have several receipts for parts that were replaced on the car and can provide them upon request the receipts have the part numbers on them. *tr | |||
| 12/01/2008 | 11671 | 1 | |
| During the cold, wet winter months in michigan, i began to notice that my 2008 dodge avenger was having trouble running when the brakes were applied. in december while exiting the expressway and coming to a stop at a light my car stalled. now it seems every time it rains or we get a drastic change in temp when the break is applied to come to a stop, to slow down for a turn or pulling into a parking space the call will stall and all control of the vehicle is lost so to loss of power steering. it was taken to the dealership in february and kept for 3 days and the dealership could not get the vehicle to stall. no repairs were done and it continues to stall daily. *tr | |||
| 12/26/2008 | 22837 | 1 | |
| I was traveling in my '08 dodge avenger sxt w/my son making a left hand turn around a corner & vehicle just turned off by itself w/o warning. went head on into oncoming traffic & went up onto a curb. put vehicle into park & restarted it. the vehicle has to date shut off on us 6 x's. the even when incident happened was we were just driving the car-going home. the vehicle gives no signs,beeps or warnings that it is going to shut off. it just shuts off by itself. it has occurred a total of 6x's so far. i took the vehicle-which is still under original factory warranty-to the dodge dealership & notified the dealership where vehicle was purchased of the issues w/the vehicle. there are also recalls that were not fixed & electrical issues as well as transmission, brake & tires issues that are still as of this date not repaired because they could not duplicate the problem. the dealership had the vehicle for 13 days before telling me the computer needed to be flashed. they did that & car still stalls out when stopped @ stop signs or lights. they told me they do not know why it turned off on me & why the steering locked up & brakes locked up when it turned off. so therefore they cannot tell me that they know why the car has died & that the issue is even fixed! they will not say that it will not turn off on us again. i have researched online several sites (popular mechanics, etc.) & see that i am not the only one this has happened to. i bought this car to be able to have a safe, reliable & dependable car for me & my son. my son has cerebral palsy so i have to drive in this car. i feel that its 50/50 when we get in this car & that everytime could be the time when we're going 50 on the interstate in a turn & the car turns off & we hopefully don't die! i feel that this car has a major defect or flaw in its design somewhere. i love the car but i am scared to drive it now. i do not want me or my son to die in this car! its only a matter of time before someone does. thank you. *tr | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 06/09/2008 | 12055 | 1 | |
| While driving 35 to 40 the car in front of me suddenly stopped and when i braked, the car would not stop. the anti-lock brakes never activated and i slid right into the car in front me. i had plenty of room to stop, but could not. in addition, on impact, the back passenger seat flew forward. it did not stay in a locked position. i'm glad i did not have an infant or small child in the back seat. *tr | |||
| 09/19/2007 | 2 | ||
| I was in a 2008 dodge avenger that was a rental car. i was driving through a construction area when the truck in front of me slammed on its brakes. i was going below the 55 mph speed limit, and had a safe distance between me and the truck in front of me. when i slammed on my brakes, the car did not stop. i pressed harder and the car slowed down but did not stop until it hit the truck in front of me. there was definitely a brake failure. then the air bag exploded instead of deploying leaving me with burns on both arms and hands. since then the rental car company has told me there have been 4 recalls on this vehicle. *tr | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||
| 12/08/2007 | 12000 | 1 | |
| 2008 dodge avenger. my engine has stalled several times at speeds under 15 mph while coming to a stop. my cars brake light and air bag light come on intermittently they cleared the code and released the car to me. they are telling me the same they cannot reproduce the problem. there is a knocking under front end which i am taking it in for tomorrow. they have fixed 2 leaks in the trunk, 1 in the door soaking the floor and the stereo that was loosing time. *tr | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||
| 02/02/2009 | 17796 | ||
| Tl*the contact owns a 2008 dodge avenger. the contact has experienced multiple issues with the brakes failing. while driving 35 mph, he depressed the brake pedal, but the vehicle would not stop. he sped through a stop light and was able to finally stop the vehicle after applying more pressure to the brakes. the vehicle was taken to the dealer and they stated that the abs hydraulic unit and the master cylinder were failing. the vehicle was repaired. since that time, the master cylinder and hydraulic system have been replaced three times and the failure still persists. the contact called the manufacturer and was informed that because the vehicle was repaired by the dealer, the failure would have to occur four or more times before they would consider buying the vehicle back or replacing the vehicle. the failure mileage was 17,796 and current mileage was 18,798. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 02/02/2009 | 17796 | ||
| Tl*the contact owns a 2008 dodge avenger. the contact has experienced multiple issues with the brakes failing. while driving 35 mph, he depressed the brake pedal, but the vehicle would not stop. he sped through a stop light and was able to finally stop the vehicle after applying more pressure to the brakes. the vehicle was taken to the dealer and they stated that the abs hydraulic unit and the master cylinder were failing. the vehicle was repaired. since that time, the master cylinder and hydraulic system have been replaced three times and the failure still persists. the contact called the manufacturer and was informed that because the vehicle was repaired by the dealer, the failure would have to occur four or more times before they would consider buying the vehicle back or replacing the vehicle. the failure mileage was 17,796 and current mileage was 18,798. | |||