Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC)
050040708/02/200710022659Flash esp/traction control sensitivity on tight curves *nj09/18/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
07/02/20091
 2008 dodge avenger ball joints worn out at only a little over 31000 miles. i took my car in for repair on 07/01/09 because i noticed there was something wrong with the steering while operating the vehicle. once it was found that there was a ball joint problem with my car, southern chrysler dodge in lufkin,tx 75901 told me that they had to order the parts for the car.knowing how much of a safety issue damaged ball joints are, i requested that they give me a bail car, just until my parts came in for my car. they refused, claiming that their insurance company no longer allows them to do so. i have tried to avoid filing a complaint by talking to the head owner, however, the employees at dodge are doing whatever they can to stall, or prevent me from seeing the head owner. one employee had said that they would get us a rental car if one was available but i had to pay the 75 dollar deposit which would be refunded. however that dealer knows that finding a rental car is next to impossible since this is the 4th of july weekend. all i want from this dodge dealership is a loaner car, that's all. please take action, before i or some other non suspecting person has an accident due to worn out ball joints. ps:the parts tech said that the vehicle was safe to drive, but i knew better. this was just to get me out of their faces in a hurry. *tr
03/03/2008107/01/2007
 2008 dodge avenger with bad shocks and windshield. consumer states that the shocks ride rough, and the windshield has a crack on the passenger side and it is spreading and not indication of a rock hitting the window, and more. *kb the speakers were replaced. *jb
03/15/200771002/24/2007
 Tl*the contact owns a 2008 dodge avenger r/t. the contact stated that the vehicle has been at the dealer for over a month for repairs. he stated that the engine has noisy lifters. the vehicle was taken to the dealer four times and they only replaced the lifters once. the manufacturer stated that this is how the vehicle had to be manufactured due to the thermal expander. while driving 65 mph, the transmission engages in an automatic neutral drop. the engine races above 5,000 rpms, which is not recommended. the failure has occurred twice. the transmission also jumped into reverse while driving at low speeds. the vehicle has been at the dealer four times for the transmission. the dealer called the contact and stated that they could not find anything wrong with the transmission, however, they do acknowledge the failure. the transmission failure began in april of 2007 and has continued ever since. the current mileage is 2,500 and failure mileage was 7. the check engine light illuminated, there were broken bolts and studs. the shifter would not return to park. the rocker arms, valve cover, lifters and heads were replaced in the engine. updated 08/08/07. *jb
SUSPENSION - FRONT
04/02/2008180001
 My car stalls in intersection ,it doesn,t shift up some times, there has been a clunking noise in front struts sins i bought it ,the transmission seems to bang into gear some times when it shifts took to dealer and got bums russ they claimed that it wasn't acting up when i took it to them. i am afraid that its going to leave my wife stranded in traffic. *tr
12/08/2007120001
 2008 dodge avenger. my engine has stalled several times at speeds under 15 mph while coming to a stop. my cars brake light and air bag light come on intermittently they cleared the code and released the car to me. they are telling me the same they cannot reproduce the problem. there is a knocking under front end which i am taking it in for tomorrow. they have fixed 2 leaks in the trunk, 1 in the door soaking the floor and the stereo that was loosing time. *tr
SUSPENSION - REAR
03/12/200827000
 Tl-the contact owns a 2008 dodge avenger. while driving approximately 55-65 mph the rear end of the vehicle swayed. the vehicle was taken to an authorized dealer. the vehicle was taken for a test driver and the dealer was unable to duplicate the failure. the failure continued and the vehicle was taken back to the dealer. the vehicle was taken to the dealer and they advised her to replaced all four tires, the tires were replaced. the failure continued after replacing the tires. the vehicle again was taken back to the dealer. the dealer re-aligned the vehicle and advised her that there was nothing wrong with the vehicle. the vehicle was taken back to the dealer approximately six times. the contact stated the rear tires had been replaced twice and she had a set of rear tires on order. the last visit to the dealer she was advised they wanted to keep the vehicle for a day and look at it and they also had ordered two rear tires. the vehicle was taken to a local mechanic and he advised her that the left rear camber was not repairable, she also stated the dealer agreed with the local mechanic. she called the manufacture and they stated they would have someone call her back. the failure mileage was 27,000 and the current mileage was 69,000. vwb
05/16/2008104501
 Rear suspension out of camber. nothing done to the car to cause the camber to be outside manufacturer specifications. dealership wants to take vehicle to body shop to repair camber by bending frame of vehicle. will not cover tires since they are outside the 6000 mile warranty & have not been rotated. service technician stated there was no evidence of impact marks, etc to cause the issue. also stated the rear camber was unadjusted on this vehicle. *tr