Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - SOFTWARE
CSN-M3309/01/201210048060Dodge/chrysler: see document search button for owner letter. the software, for powertrain control module (pcm) had been inadvertently programmed, while engine is idling, to initiate purge monitor check and may cause engine to stall whil12/11/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
08/30/2012398001
 There is a sizable water leak entering the trunk lid inner panels, originating from the lack of a proper seal around the third high brake lite assembly( chmsl). the problem has been reported to chrysler since the 2008 model year of the avenger, stratus, sebring and pt cruiser. they are currently using the same trunk lid and light assy, and the problems persist. chrysler has admitted knowledge of the problem and assigned a tsb # 23-016-12 in this service bulletin it states the corrective measure for dealers is to remove 2 rubber drain plugs, and nothing else. so the water still enters between the outer and inner trunk lid assy, exits through the latch assy, and now the removed drain plugs also. unfortunately, the simple fix chrysler has assigned is a hazard for 2 reasons. 1/ water is in contact with power terminals on the trunk lid latch assy, 2/ water is not completely removed, and residual plus water coming out of latch assy sits and stagnates, and promotes the growth of mold spores. i have contacted chrysler, there is an open case history, and they choose to do nothing. i informed them i would take this action. *tr
08/30/201239800
 There is a sizable ater leak entering the trunk lid inner panels, originating from the lack of a proper seal around the third high brake lite assembly( chmsl). the problem has been reported to chrysler since the 2008 model year of the avenger, stratus, sebring and pt cruiser. they are currently using the same trunk lid and light assy, and the problems persist. chrysler has admitted knowledge of the problem and assigned a tsb # 23-016-12 in this service bulletin it states the corrective measure for dealers is to remove 2 rubber drain plugs, and nothing else. so the water still enters between the outer and inner trunk lid assy, exits through the latch assy, and now the removed drain plugs also. unfortunately, the simple fix chrysler has assigned is a hazard for 2 reasons. 1/ water is in contact with power terminals on the trunk lid latch assy, 2/ water is not completely removed, and residual plus water coming out of latch assy sits and stagnates, and promotes the growth of mold spores. i have contacted chrysler, there is an open case history, and they choose to do nothing. i informed them i would take this action.
08/25/20111000
 Tl-the contact owns a 2011 dodge avenger. the contact stated that the vehicle suddenly stalled while stopped at a stop light. the contact was able to restart the vehicle. the vehicle was taken to the dealer five different times. the technicians were unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 1,000. sm.
08/25/20111000
 Tl- the contact owns a 2011 dodge avenger. while stopped at a stop light the vehicle suddenly stalled. the contact was able to restart the vehicle. the vehicle was taken to the dealer five different times. the technicians were unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 1,000. da
02/01/2012300
 The car has a tremendous delay when you press the gas pedal from any speed. this has almost caused me a few accidents already when crossing intersections that have no traffic signals. the vehichle finally reacts after a second or two of having pressed the gas pedal but the pedal is pressed so far by me already that it ends up accelerating incredibly abrubtly that is also dangerous. seems to be a computer issue because the horn also has the same 1-2 second delay before it finally beeps after you press the horn pad on the sterring wheel. also when you go to turn the car on it suffers from a 1-2 second delay before the starter begins to crank the engine over. its like the computer is soooo slow to react to commands by the driver and this is dangerous when it affects the gas pedal acceleration reaction time and the horn pad reaction time. please address this since i own this vehichle and will end up selling it if the dealer cant repair this excessive computer reaction issue. when i spoke to a dealer about this they said it was normal to have this long reaction time and it was done by chrysler for safety reasons which made no sense to me that taking away driver controll over acceleration is advantageous or safe in any way, shape or form.. it has created and put me in dangerous situations already since i dont feel i have control of the acceleration of the car since it does not accelerate immidiately when you press the gas pedal. the same applies to the horn delay after you hit the horn pad on the steering wheel, what safety reason could that justify ? this car has to get these issues resolved to prevent future accidents due to these problems. please look into these complaints
05/14/2011115
 Vehicle made a mechanical clicking noise at low speed due to electric module failure.