Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE | ||||||
| PE12016 | CHRYSLER GROUP LLC | 06/18/2012 | 10/15/2012 | Engine stall | ||
| During pe12-016, chrysler identified a condition in model year (my) 2011 chrysler 200 and dodge avenger vehicles equipped with 3.6l engines that may result in engine stall when stopped or travelling at very low speeds.according to chrysler, this condition occurs when the powertrain control module (pcm) initiates a purge monitor check while the engine is at idle which can result in an overly rich vapor condition and cause the engine to stall while stopped.chrysler developed a software countermeasure to address the condition and has initiated a customer satisfaction campaign to reprogram the pcm on all affected vehicles. the bulletin was sent to dealers on september 28, 2012 and the owner letter mailing began on october 5, 2012.see the investigative file for copies of chrysler's bulletin and owner letter.the office of defects investigation (odi) analyzed complaints related to engine stall that were provided by chrysler or submitted to odi from consumers.the predominant failure mode identified involved stalling when stopped or travelling at low speeds.the complaint counts shown in this resume include incidents in which enough detail was available to verify the symptoms were related to the defect condition identified by chrysler.two complaints alleged engine stall resulting in collisions, one involving very minor damage and one involving a single vehicle road departure crash in which the vehicle was totalled.in the first incident, the vehicle stalled while stopped at an intersection and rolled back into a following vehicle resulting in a minor scratch in the rear bumper.in the second incident, the vehicle was totalled from damage sustained from striking a tree after failing to negotiate a sharp turn in wet road conditions.the police report does not include any references to stalling as a cause or contributor, but cites excessive speed entering the turn.although there was evidence or prior history with stalling when stopped, there is no evidence that engine stall was a factor in the crash.the condition that is causing the majority of stalling incidents in the subject vehicles occurs at a stop or very low speed and allows the vehicle to be restarted immediately.the condition represents a low risk to motor vehicle safety and is adequately addressed by chrysler's service campaign. this preliminary evaluation is closed.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers (odi nos.):10458865, 10458713, 10456385, 10456270, 10452622, 10452327, 10451870, 10451243, 10450745, 10450609, 10449370, 10448136, 10446374, 10443383, 10428753, 10463086, 10463085, 10462966, 10462908, 10462901, 10462851, 10462772, 10462720, 10462702, 10462691. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 10/12/2012 | 37000 | 1 | |
| Driving on hilly road at about 60 mph car begins to studder and jerk. it smooths out on acceleration then repeats symptoms each time car travels around 60 mph. the symptoms go away after car is turned off then restart later in the drive.the symptoms now occurr on level roads also. now in addition to the above symptoms, the car is stalling at low speeds of around 15 mph or less. it will start back up normally, but may stall again or not. it will often run erratically after this, a symptom often called 'missing', but no cylinder misfire code is set. *tr | |||
| 10/12/2012 | 37000 | ||
| Driving on hilly road at about 60 mph car begins to studder and jerk. it smooths out on acceleration then repeats symptoms each time car travels around 60 mph. the symptoms go away after car is turned off then restart later in the drive.the symptoms now occurr on level roads also. now in addition to the above symptoms, the car is stalling at low speeds of around 15 mph or less. it will start back up normally, but may stall again or not. it will often run erratically after this, a symptom often called 'missing', but no cylinder misfire code is set. | |||
| 10/11/2012 | 34300 | ||
| Tl-the contact owns a 2011 dodge avenger. the contact stated that while attempting to merge into highway traffic at 50mph the vehicle stalled without warning. the contact was able to restart the vehicle. the vehicle was taken to the dealer numerous times for the failure. the dealer performed a diagnostic twice and advised that the gas cap was not properly tightened and could cause the vehicle to stall, however the vehicle continued to stall without warning and could not be restarted. the manufacturer was not made aware of the failure. the failure mileage was 34,300 and the current mileage 34,712. pmb | |||
| 10/11/2012 | 34300 | ||
| Tl-the contact owns a 2011 dodge avenger. the contact stated that while attempting to merge into highway traffic at 50mph the vehicle stalled without warning. the contact was able to restart the vehicle was driven home. the vehicle was taken to the dealer numerous times for the failure. the dealer performed a diagnostic twice and advised that the gas cap was not properly tightened and could cause the vehicle to stall, however the vehicle continued to stall without warning and could not be restarted. the vehicle was towed to the dealer. the manufacturer was not made aware of the failure. the failure mileage was 34,300 and the current mileage 34,712. li | |||
| 08/21/2012 | 9700 | ||
| Tl- the contact owns a 2011 dodge avenger. the contact stated that the vehicle stalled without any warnings. the vehicle was restarted and was operating normally. the vehicle was not taken to the dealer. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 9,700. the vin was not available. pmb | |||
| 08/21/2012 | 9700 | ||
| Tl- the contact owns a 2011 dodge avenger. the contact stated that the vehicle stalled without warning. the vehicle was restarted and the vehicle drove normally. the vehicle was not taken to the dealer for inspection. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 9,700. the vin was unavailable. ap | |||
| 06/30/2012 | 8103 | ||
| Upon coming to a stop at a traffic light the engine stalled/ shut off. had to put in in park to restart and no warning lights came on. seems normal now. | |||
| 11/01/2011 | 11 | ||
| Tl- the contact owns a 2011 dodge avenger. the contact stated that the vehicle stalled while sitting at a traffic stop. the failure recurred four times and would only occur once the vehicle was at a complete stop. the vehicle was taken to the dealer for diagnosis but the dealer advised the contact that they were unable to determine a failure within the vehicle. the contact made several attempts to speak with the manufacturer but only received a recorded message. the vehicle was not repaired. the failure mileage was 11 and the current mileage was 7399. kmj | |||
| 11/01/2011 | 11 | ||
| Tl- the contact owns a 2011 dodge avenger. the contact stated that while at a red light her called stalled. the failure has recurred 4 times. each time the vehicle stalled it was while the car was at a light or when the contact brought the vehicle to a stop for other tasks. the contact became very fearful after a fatal accident involving the same model vehicle as hers stalled. the vehicle was taken to the dealer for diagnosis but the dealer stated they were unable to find anything wrong with the vehicle. the contact made several attempts to reach the manufacturer but only received a recording at chrysler. the vehicle had not been repaired. the failure mileage was 11 and the current mileage was 7399. dt | |||