Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
11/24/2012440001
 Please note this car has been difficult since i bought it. between the tires, brakes and rotors there have been issues. approximately 6-12 months ago i stopped to put air in my tire as my sensor informed me the tire was low. when i placed the hose on the valve stem the stem cracked in half. this cost me money to fix. now on 11/24/12 i was once again informed i needed air and once again the stem broke, costing me over $100 to fix plus i had it fixed at pepboys as the spare was a donut and didn't want to use it.this cost me $25 but the stem was not the one for the censor. meanwhile i called the dealer, outten county chrysler, and left a message as they were closed. i setup an appointment and was informed that they have seen this many, many times. to me, personally, i feel this a major issue. i bought a new car to alleviate all the repair headaches yet i am still doing it, plus why would simply putting air in the tire cause the valve to break? according to the person at the desk they noted they have seen this problem many times that the valve stems corrode and break easily. to me this is a rip off to me, the consumer and costly at that. please let me know if you need anything else. *tr
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
07/28/20121
 While we were servicing this customer's vehicle the tpms sensor and valve stem broke. this claim is filed on behalf of our customer. *tr
07/28/2012
 While we were servicing this customer's vehicle the tpms sensor and valve stem broke. this claim is filed on behalf of our customer.
08/12/201174900
 In the last 2 months i have had to replace 3 of my sensored valve stems. this has occurred while driving and when putting air into the tire. the first 2 i was able to get the sensor replaced without any problems, the last one i had to go to 4 different places to see if they had one, waited for 2 days to actually get the part and then have it put it in. the manager at the store said in the last month he has had many vehicles coming in to have these replaced as they were broken, especially chrysler/dodge/jeep products
04/20/201148750
 While checking tire pressure tpms broke - filed by jiffy lube
04/26/201022000
 Valve stem corrosion-failure on a 2009 dodge caliber with tire pressure monitoring system. i have had to replace two stems at a cost of over $100.00 each. one fell apart in my fingers when checking air pressure and the other blew out while driving. could have been interesting if it happened at high speed.
TIRES - VALVE
01/02/2012355001
 Valve stems break and can cause tires to loose air. valve stems often break near the cap so you cannot add air to the tire, and in some cases they break lower so the needle in the valve becomes loose. this happened with two valve stems when the vehicle was at about 35,500 miles, and now with about 39,000 miles, i have a third valve stem that cracked differently at a lower position so it was even harder to detect. tires may loose air so the warning light comes but you may not be able to add air. it may be a slow leak or if the crack is near the needle it could cause a rapid loss of air. these defective stems which have pressure sensors cost almost $100 at the dealer. i understand people are replacing the defective stems with conventional rubber stems and just ignoring the warning light. this is a common well documented problem for may chrysler vehicles. *tr