Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
01/01/2003101/01/1991
 Fuel rail leaks onto super-heated exhaust manifold - extreme fire/explosion danger. this is precisely the same problem as in oficial recall of slightly later (1996 -...) dodge/chrysler minivans. many other identically registered complaints at nhtsa for same year model as mine. believe this to be a chrysler design/safety defect. outrageous repair cost for consumer to bear the brunt of chrysler safety/design flaw. opinion: chrysler is negligent.
12/23/2000103/20/2000
 While driving put heat on and started smelling gas fumes inside of vehicle. took to dealer. mechanic could not locate or smell fumes. next day, turned on heat to warm up, went inside, and then came 15 minutes later and vehicle was in flames. fire department arrived and put flames out. contacted mechanic, who checked vehicle , and indicated fuel leak caused fire. *ak consumer is requesting reimbursement. *slc
FUEL SYSTEM, GASOLINE - DELIVERY
 While backing out there was a fuel leakage. mechanic stated fuel rail line needed to be replaced. also, has a newer model, and there has been a recall on fuel rail line.*ak
10/01/2000102/01/1991
 A fuel leak occurred at the connection between a flexible fuel line from the fuel tank to where it joins a steel fuel line on the rear axle. the fuel leak was caused by failure of the crimped aluminum connector. the connector was severely corroded to the point where it broke. this allowed fuel to leak from this connection whenever there was pressure in the fuel system.
11/16/2000102/01/1998
 There was a fire in engine compartment due to a fuel rail leak. dealer has not been contacted.*ak subsequent inspection showed leaks at both joints of fuel rail. the manufacturer of the vehicle claims that it was not caused by manufacturing error, but the consumer cits nthsa websites where fuel injection rail desing was stated to have caused the problem. *yh
12/27/199806/01/1994
 The fuel rail distribution system is an incompetent design. it will allow, at any time fuel to be disbursed onto the engine. in our attempt to get repaired, we were told the part is on national back-order (yippee) and further efforts to use recycled or parts removed from other vehicles found that the leak is prevalent in all that we tried. no new parts seem to be available throughout the country because this problem is growing more widespread. gas evaporates quickly on the warm engine and it is nearly impossible to see unless the engine is running. check the fuel rail on a running engine at the neck-down point.
502/01/1994
 I have been informed by the dealer that my van's fuel pump had a short in it. according to them, the short was the reason why my van stopped 5 times without warning, burning the fusible link. the van stopped three times on the freeway while i was driving up to speeds of 65 mph and once in the middle of a busy intersection!. there was no warning each time this occurred. the first garage replaced the fusible link, separated the wires in the link, and then replaced the ignition switch all to no avail. then the van was taken to a dealer and the problem according to them was a short in the fuel pump. the next day the van again stopped, the dealer said they had erred by accidently pinching the ground wire of the fuel pump while installing it. each time the van was repaired i was told they thought they had solved the problem. when i called dodge headquarters to inquire if they had heard of similiar problems or complaints i was told by their customer service person that they could not respond to my question. i hope that this dangerous condition has been repaired this time. i'm concerned that the van would suddently stop without any warning at any speed day or night. i could have killed someone or been killed.
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
07/21/20031
 Consumer states fuel pump has failed. dealer notified. *ak
 When going up hill car has loss of power.the fuel filter and tank had water.parts replaced 3 times. tt
10/01/19921
 Fuel pump failed, causing intermittent stalling/ bucking. *ak
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
 Filter in the fuel line sprayed fuel directly onto muffler. vehicle has been repaired.*ak
04/22/2001
 Consumer was going about 30 mph and noticed gas gauge had dropped. consumer started smelling gas inside of vehicle. consumer pulled over, got out, and didn't see anything. then, got back in. when consumer and children got back into vehicle, flames and smoke were coming out from under hood. they got out, ran across the street, and fire department put out the flames. vehicle was totaled. insurance company ruled that the it was a ruptured fuel line that sprayed fluid onto manifold, and that made it ignite. consumer will contact manufacturer to file a complaint. *ak
01/01/1999
 The fuel line, located underneath the intake manifold, had a crack and leaked fluid, spraying fluid unto the intake manifold which may have caused a fire. please provide further information. *ak
11/15/1998
 The fuel rail which located around the engine broke, causing the fuel to leak on the engine which may cause a fire. cause unknown. please provide further information. *ak
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
11/27/20001
 The faulty fuel rail caused a small engine fire, the 1996-2000 model caravans were recalled for faulty fuel rails, the consumer request reimbusement because he believes this is a design defect. nlm
12/23/2000103/20/2000
 While driving put heat on and started smelling gas fumes inside of vehicle. took to dealer. mechanic could not locate or smell fumes. next day, turned on heat to warm up, went inside, and then came 15 minutes later and vehicle was in flames. fire department arrived and put flames out. contacted mechanic, who checked vehicle , and indicated fuel leak caused fire. *ak consumer is requesting reimbursement. *slc
 Fuel rail is leaking into engine compartment. deler has been contacted.*ak
01/19/2000110/01/1997
 Noticed a smell of gasoline in garage. popped hood & noticed fuel rail was leaking on the manifold. contacted dealer about any recalls. no recalls, but informed consumer that no parts were available due to being on national back order. consumer fixed on his own with a weld because the parts were not available. *ak *ml
06/26/1999
 When starting vehicle the gas fumes were so strong that van was turned off and not driven. husband started van once again later, checked under hood and fuel was shooting out all over engine. fuel rail was found to be split in engine compartment. when vehicle was towed to a mechanic. mechanic stated that part needed to correct problem was on national back order. *ak
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL
11/10/2005189600110/30/1990
 Dt: the consumer stated that after smelling gas, he took the vehicle to a mechanic. the mechanic told the consumer to start the vehicle. he then told the consumer to shut the vehicle off. the mechanic suggested that the vehicle was not safe to drive. the fuel rail had been replaced at this time. nhtsa campaign id # is 00v268000 did not include the consumers vin. *nm (12/08/05) *sc
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
05/26/2000103/01/1996
 Fuel injector rack was causing fuel leakages onto engine. manufacturer notified, and informed consumer no recalls on that part. *ak on one occasion, a fire ignited due to the fuel leakage, the fire caused damage to many components, the strong fuel odor caused headaches and nausea. *slc
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
 Fuel gauge failed to work properly. 20 or so miles after fill up, gauge goes to zero. also oil leak.
10/19/19939
 Fuel tank leak. *ak
10/19/19949
 Fuel tank gromet failed, causing gasoline to leak from tank, gromet replaced, leak reoccured in another area of fuel tank. *aw
06/22/19941
 Fuel leaked onto pavement due to a puncture in fuel tank caused by vehicle running over tire debris. *ak
FUEL SYSTEM, OTHER
04/22/2001
 Consumer was going about 30 mph and noticed gas gauge had dropped. consumer started smelling gas inside of vehicle. consumer pulled over, got out, and didn't see anything. then, got back in. when consumer and children got back into vehicle, flames and smoke were coming out from under hood. they got out, ran across the street, and fire department put out the flames. vehicle was totaled. insurance company ruled that the it was a ruptured fuel line that sprayed fluid onto manifold, and that made it ignite. consumer will contact manufacturer to file a complaint. *ak
103/01/1992
 Gas gauge failed. nlm
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
07/01/2002100000406/01/2002
 I own both a 1991 and a 1995 dodge caravan... the 1991 has numerous problems, including a back hatch that won't stay up because the area of the frame that the shock latches into is broken due to a stress crack.. this makes it really hard trying to get things in and out when you have a baby.. the driver seat also falls backwards and does not stay in place. the gauges do not work, with no known cause... both these vehicles are white in color and the paint is peeling in the same exact spots on both vans. it's across the hood and across the top. all i have to say is, because of these problems - i hate my vans and probably won't ever purchase another caravan. *jb
FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - FILLING/CHARGING
02/19/1999
 The fuel neck filler tube rubber housing cracked causing a fuel leak which may cause a fire. please provide further information.