Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES | ||||||||||||||||
| 99V189000 | DAIMLERCHRYSLER CORPORATION | from 07/01/1990 to 05/15/1993 | V (Vehicle) | 828559 | 03/27/2000 | ODI | CHRYSLER GROUP LLC | 07/16/1999 | 07/19/1999 | |||||||
| Defect Summary | Vehicle description: minivans. the left hand windshield wiper pivot drive arm was not mechanically staked to the pivot shaft. | |||||||||||||||
| Consequence Summary | This could allow the drive arm to disengage from the shaft leading to a loss of wiper function. the driver's visibility would be impaired, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the left hand side windshield wiper pivot assembly. | |||||||||||||||
| Notes | Owner notification began march 27, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 240594A | 12/01/1994 | 24-05-94 | 37982 | Low heater performance. *tw | 02/10/1995 |
| VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES | |||||
| #9851 | 09/21/1998 | 603856 | A 30 day windshield wiper pivot survey. *ak | 03/08/1999 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VISIBILITY | ||||||
| PE97013 | CHRYSLER GROUP LLC | 04/02/1997 | 09/30/1997 | WINDSHIELD WIPER FAILURE | ||
| Alleged windshield wipers fail while in use | ||||||
| EA92033 | CHRYSLER GROUP LLC | 10/09/1992 | 04/29/1993 | REAR WINDOW SHATTERING | ||
| There is no summary currently available | ||||||
| EA97020 | CHRYSLER GROUP LLC | 09/30/1997 | 07/27/1999 | FRONT WINDSHIELD WIPER | 99V189000 | |
| Alleged failures of windshield wiper systems | ||||||
| PE92053 | CHRYSLER GROUP LLC | 06/08/1992 | 10/09/1992 | WINDOW SHATTERING | ||
| There is no summary currently available | ||||||
| DP97001 | CHRYSLER GROUP LLC | 03/12/1997 | 04/02/1997 | WINDSHIELD WIPER FAILURE | ||
| Cfas petitioned the agency to conduct a defect investigation on windshield wiper failure on 1989 and later chrysler models which should include, but not limited to spirit/acclaim: dynasty/new yorker/landau; lance/lebaron; shadow/sundance; caravan/voyager.however, based on odi's complaint records, only certain minivans will be investigated | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 12/23/1994 | 3 | ||
| Dash fire after driver turned on defogger. *skd | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 1 | |||
| After the electric defroster was turned on to clear the glass, the rear glass broke, consumer believes the glass was defective. nlm | |||
| 02/04/2000 | 06/30/1999 | ||
| Consumer was driving and the rear window exploded. the kids were in the back seats and sustained injuries. the glass company stated that this was the fourth vehicle that the back window exploded. *ak *ml | |||
| 09/14/1999 | |||
| While driving the back window suddenly was shattered. *ak | |||
| Rear window exploded and shattered into pieces without warning or reason, while vehicle was parked. *ak | |||
| 01/15/1999 | |||
| While driving about five to ten mph the rear tailgate window shattered . *ak | |||
| Back window popped and shattered. | |||
| 01/13/1998 | |||
| The tailgate window shattered without warning or reason. dealer has not seen. *ak | |||
| 02/16/1997 | |||
| While drivng vehicle the back window shattered and completely blew out. the same thing happened two years ago. being repaired by mechanic. *ak | |||
| 01/01/1997 | |||
| While parked, the vehicle's rear window shattered without any reason. *ak | |||
| 09/11/1996 | 1 | 07/01/1991 | |
| During vehicle operation the middle glass on the driver's side shattered. that glass is not a safety glass.*ak | |||
| 09/19/1996 | 1 | 09/01/1992 | |
| When consumer closed the door on the driver's side the whole back panel window shattered. *slc | |||
| On (2) seperate occasions, right side glass of sliding door and rear liftgate window imploded with cause undetermined. both occasions happened while van was sitting still. please describe details.*ak | |||
| 02/27/1996 | 1 | ||
| The rear back window shatterd, ea92-033. *ak | |||
| 05/18/1996 | |||
| Rear door window exploded while driving 60mph. *ak | |||
| 04/10/1996 | |||
| Failure on the rear window alleged shattering sending glass fragments into the vehicle pe92-053. *ak | |||
| 02/27/1996 | |||
| The rear back window shatterd ea92-033. *ak | |||
| 02/22/1996 | |||
| Rear window in the hatch door exploded without warning, vehicle was parked. *ak | |||
| 11/08/1995 | 8 | ||
| Right rear window sunscreen glass/ gate window glass exploded for no apparent reason. *ak | |||
| 01/20/1996 | |||
| Consumer was at a stop at a light and rear hatch window shattered . tt | |||
| 11/10/1995 | 1 | ||
| Rear window shattered while driving, replaced window. tt | |||
| 06/01/1993 | 1 | ||
| Rear window shattered. *skd | |||
| 05/29/1995 | 1 | ||
| Started to use the rear defroster and rear window exploded. tt | |||
| 05/04/1995 | |||
| Vehicle parked rearview glass shattered. also rear side glass shattered. please explain in more detail. tt | |||
| 02/16/1995 | 6 | ||
| Rear window shattered. *skd | |||
| 06/01/1993 | 1 | ||
| Rear window shattered. | |||
| 01/11/1995 | |||
| Rear window blew out, while heater was on. tt | |||
| 01/03/1995 | 1 | ||
| Rear tailgate glass shattered without warning while vehicle was parked. tt | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 05/12/1996 | 1 | 10/01/1991 | |
| Rear window electrical components burned up. *ak | |||
| 08/08/1997 | |||
| While starting the vehicle the rear window shattered for no apparent reason. also, having defective transmission which blew out, causing the vehicle stall out which can result in an accident. *ak | |||
| 06/17/1996 | 1 | ||
| Drivers side power mirror switch shorted, causing fire in drivers door. | |||
| 09/19/1996 | 1 | 09/01/1992 | |
| When consumer closed the door on the driver's side the whole back panel window shattered. *slc | |||
| 04/04/1996 | |||
| While driving 35 mph, rear window exploded, fell out of rear gate; no warning, happened suddenly; no accident involved. *ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 08/05/1996 | 1 | 05/01/1993 | |
| Side mirror cracked. | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| Rear windshield wiper stopped working, and froze in center position of rear windshield. dealer has been contacted.*ak | |||
| 08/01/1993 | 2 | ||
| While driving in the rain rear windshield wipers failed. checked the fuses and they kept blowing out. removed the back door cover,and it was full of oil from the windshield wiper gasket that had fallen off. contacted dealer. dealer said vehicle was out of warranty. *ak | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - LINKAGES | |||
| 130000 | 1 | ||
| Consumer states that the pivot arm had to be replaced one year ago unde recall 99 v 189 000. consumer states that windshield wiper was stuck in the up position with the motor running. *ak | |||
| VISIBILITY - WINDSHIELD | |||
| 1 | |||
| Back window shattered for no apparent reason. | |||
| 05/20/1996 | |||
| Sliding passenger door/window shattered upon closure. *ak | |||
| 12/29/1995 | 9 | ||
| Sliding door window imploded, spraying glass all over vehicle. *ak | |||
| 05/04/1995 | |||
| Vehicle parked rearview glass shattered. also rear side glass shattered. please explain in more detail. tt | |||
| 01/11/1995 | 1 | ||
| The van is sitting still and the side window behind the drivers door exploded from inside and outside the van. tt | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 02/28/2000 | 1 | 08/01/1993 | |
| First, windshield wiper fluid would not spray. then, after about 3 months later windshield wipers stopped working. *ak automatic locks lock everything but the side door, this has to be manually locked, master key would unlock driver and passenger doors, but not side and rear doors. *slc | |||
| Consumer contacted dealer in reference to recall 99v189000 manufacturer's 836 concerning windshield wipers. dealer stated consumer's appointment was not until june. consumer noted that windshield wipers did not work. *ak | |||
| When consumer took car to have recall done dealer had consumer waited for 2 hours. | |||
| 06/23/1999 | 0 | ||
| Windshield wipers flop all around while driving. but when it rains,windshield wipers won't work. *ak | |||
| 04/12/1999 | |||
| Windshield wipers are stuck in a up position, and the fluid within the windshield wiper fluid reservoir isn't working. also, door locks aren't working , and passenger door only opens from the inside. *ak | |||
| 06/01/1999 | |||
| Windshield wipers are inoperative, causing visibility problem. *ak | |||
| 08/08/1997 | 1 | 11/01/1993 | |
| Ea97020, windshield wipers failure; the windshield wipers on the rear window do not operate at all. the problem has not been corrrected. *ak *slc | |||
| 06/27/1996 | 1 | ||
| Rear windshield wiper failed. | |||
| 01/01/1997 | |||
| Pe97-013, the defective windshield wipers make noise while in use, and the driver's windshield wiper blade disengaged from the vehicle which can cause visibity problem, loss of control and or accident. *ak | |||
| 03/15/1997 | 1 | ||
| Driver's side windshield wiper arm separated from actuator arm, windshield wiper stopped operating, impaired driver's vision; to correct problem, dealer welded pin from windshield wiper onto actuator arm. *ak | |||
| 07/01/1994 | 1 | ||
| Replaced windshield wipers. *ak | |||
| 04/17/1995 | 7 | ||
| Windshield wipers fail intermittently, causing poor visibility. | |||
| 04/17/1995 | 7 | ||
| Windshield washer fails, causing inability to clear windshield. *skd | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES | |||
| 05/07/2003 | |||
| The recall repair (nhtsa 99-v-189-000) of the left hand windshield wiper pivot drive arm failed. the dealer was notified. *nlm | |||
| 12/01/1996 | 1 | ||
| While driving in very bad storm, windshield wipers without warning ceased to operate prior to recall notification of the pivot assembly (99v-189). *jb | |||
| 02/18/1999 | 1 | ||
| The vehicle left wiper pivot failed prior to recall notice 99v-189, consumer request reimbursement. nlm | |||
| 10/01/1999 | 1 | ||
| The windshield wipers failed prior to recall notice while consumer was in a bad rain storm. nlm | |||
| 04/19/2000 | |||
| Dealer won't correct recall concerning windshield wiper linkage: pivot: drive assembly failure. 99v189000. *ak | |||
| 10/25/1999 | |||
| Recall 99v-189 000/windshield wiper. vehicle has experienced left side wiper pivot drive arm disengaging from shaft, leading to loss of wiper function. driver's visibility would be impaired and cause a vehicle collision. *ak | |||
| 03/09/1998 | 2 | ||
| Wiper pivot came off. | |||
| 07/19/1994 | 1 | 06/01/1992 | |
| Windshield wiper failure; the windshield wiper linkage on the driver's side became disconnected from the main arm. the wiper has been replaced. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 04/17/2001 | 1 | ||
| There is recall 99v189000 concerning windshield wiper motor failure. consumer has taken vehicle in to dealer to get it fixed. but after they fixed it, problem still occurred.*ak *slc | |||
| Intermittently windshield wipers become inoperable, obstructing view of driver. a recall has been issued on vehicle's make and model. the manufacturer will be notified. *ak | |||
| 07/01/2000 | 1 | 09/01/1996 | |
| Rear windshield wipers are experiencing the same problem as one mentioned in recall on front windshield wipers. sometimes they work, and sometimes they don't.*ak the front passenger's 3 point belt spring broke too. *yh | |||
| Windshield wipers left arm malfunctioned, causing visual difficulty which may result in a crash. there is recall 99v189000 for same make/model. but this vehicle is not included in the recall due to vin. please provide further information. *ak | |||
| 06/01/1996 | 09/16/1992 | ||
| Rear windshield wiper motor inoperable. wiper remained in the up position after turning the wiper off and parking the vehicle. | |||
| 07/01/1997 | 1 | 11/01/1992 | |
| Rear wiper motor failed. | |||
| Rear windshield wiper motor stopped working while vehicle was being driven in rain. when was taken to dealer, and owner was told rear wiper motor was no good. *ak | |||
| 08/08/1997 | 1 | 11/01/1993 | |
| Ea97020, windshield wipers failure; the windshield wipers on the rear window do not operate at all. the problem has not been corrrected. *ak *slc | |||
| 08/15/1997 | 1 | 11/01/1996 | |
| Rear wiper motor failed. | |||
| Rear windshield wiper motor is inoperative, causing poor visibility in rainy weather. please give any further details. *ak | |||
| 1 | 11/01/1991 | ||
| Rear windshield wiper is inoperative, cause unknown, consumer has not taken the vehicle into the dealer for service. *ak | |||
| 07/21/1997 | 1 | ||
| Rear windshield motor failed/ burned out, wiper stuck in upper position, not checked/repaired by dealer. *ak | |||
| 07/11/1994 | 0 | ||
| When weather is rainy cannot see due to rear windshield motor not working or working intermittently, taflon gear tore in motor area, wiper in rear would be dangling. *ak | |||
| The windshield wiper fuse blew out on two occasions, dealer said windshield motor had to be replaced, this is in the rear . please describe . *ak | |||
| 09/01/1994 | 1 | ||
| Rear wiper failed due to defectve washer motor. | |||