Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - WHEEL AND HANDLE BAR | ||||||||||||||||
| 00V305000 | DAIMLERCHRYSLER CORPORATION | from 07/01/1992 to 09/30/1993 | V (Vehicle) | 679000 | 11/06/2000 | ODI | CHRYSLER GROUP LLC | 10/12/2000 | 10/24/2000 | |||||||
| Defect Summary | Vehicle description: mini vans equipped with 2-spoke luxury wheels manufactured july 1992 through june 1993; or equipped with 4-spoke sport wheels manufactured from july 1992 through september 1993. the steering wheel armature stamping can crack and separate from the center hub attachment to the steering column. | |||||||||||||||
| Consequence Summary | If the steering wheel separates from the center hub attachment to the steering column, loss of control can occur increasing the risk of an accident. | |||||||||||||||
| Corrective Summary | Dealers will inspect the steering wheel for cracks and any wheels with cracks will be replaced. all other vehicles will have a reinforcement plate installed to prevent steering wheel separation in the event cracking occurs. | |||||||||||||||
| Notes | Owner notification began november 6, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| RQ00011 | CHRYSLER GROUP LLC | 05/01/2000 | 04/01/2002 | STEERING WHEEL SEPARATION | 00V305000 | |
| Steering wheel separation can result from a crack in the steering wheel armature stamping, separating the steering column shaft from the steering wheel | ||||||
| RQ00011 | CHRYSLER GROUP LLC | 05/01/2000 | 04/01/2002 | STEERING WHEEL SEPARATION | 96V229000 | |
| Steering wheel separation can result from a crack in the steering wheel armature stamping, separating the steering column shaft from the steering wheel | ||||||
| STEERING - COLUMN | ||||||
| DP03002 | CHRYSLER GROUP LLC | 05/07/2003 | 07/22/2003 | STEERING COLUMN SEPARATION | ||
| Mr. larry a. sackey submitted a petition to the national highway traffic safety administration (nhtsa) by letter dated april 18, 2003, requesting that nhtsafurther investigate the defective collapsible steering shaft system on 1987-1995 vehicles manufactured by the daimlerchrysler corporation.in part because of 49 cfr | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/01/1998 | 3 | ||
| Engine belt came off, causing steering failure. dealer repaired belt, but problem has reoccurred. *ak when driving 38 to 42 mph steering wheel is vibrating. consumer states pressure pulley or tensioner keeps breaking bolt, it does not take pressure, at speeds above 38 mph it vibrates like it's going to come off. *slc | |||
| 06/07/1996 | 2 | 01/23/1993 | |
| Please provide me with information concerning the following investigation. obviously chrysler has not solved this problem as you may have been led to believe since both the orginal and now the replacement part has failed. also, what legal remedies are available to me under the lemon law? | |||
| 11/28/1994 | 1 | ||
| Steering noise. | |||
| 11/28/1995 | 1 | 08/01/1993 | |
| Drive belt popped off, caused vehicle to overheat and lost steering control. tt consumer states tensioner pulley let go. *slc | |||
| 03/04/1994 | 30 | 03/01/1993 | |
| Vehicle stalls out during rush hour traffic at any speed, resulting in hard braking and steering. tt *jb | |||
| 11/01/1995 | 1 | 11/17/1993 | |
| Sudden loss of power steering belt tensioner #pe95-012. tt consumer states while driving the steering wheel vibrates, dealer said it was the transmission and replaced it, however this did not solve the problem, consumer took vehicle back in and this time dealer stated the problem was with the tires, consumer changed the tires and this too did not help, dealer can not find problem, possibly steering or suspension related. *slc | |||
| While driving the steering just went-consumer lost control. tt | |||
| 10/26/1995 | |||
| Exiting parking lot belt tensioner failed w/loss of steering control. please describe details. tt | |||
| Steering froze for approx 5 mins-sounded like a knocking noise. tt | |||
| 05/01/1993 | |||
| Vehicle stall out without any warning, resulting in no steering and braking ability, replace cam and crank sensor/fuel pump assm and elec. system, to no avail. | |||
| STEERING - COLUMN | |||
| 1 | |||
| The consumer inquired as to whether or not his complaint was on file regarding an excessively loose steering column, because he never received any letter to sign. *ph *jb | |||
| 09/22/1999 | 91800 | 1 | |
| During vehicle inspection the consumer was informed that steering column was excessively loose. the dealer also replaced the front cover, timing chain tensioner, water pump and oil pump. *ak *cb *nlm | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 07/22/2002 | 1 | 12/01/2092 | |
| Internal failure of component noted by knocking noise in steering gear box. additional play in steering noted and other owners have stated same problem.*ak | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 11/01/1996 | |||
| Consumer was coming into a parking space and noticed a sound coming from the steering column , the power steering was leaking due to the steering column shaft breaking away from the steering gear box. consumer had the rack and pinion replaced. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 06/10/1996 | 1 | ||
| Power steering leak. | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 03/18/1995 | 8 | ||
| Power steering belt tensioner failed, causing loss of power steering. *dh | |||
| 12/16/1994 | 6 | ||
| Power steering belt/tensioner noisy. *dsh | |||
| 05/17/1994 | 7 | ||
| Could not turn vehicle to right, due to failed power steering belt tensioner. *dsh | |||
| 10/13/1994 | 3 | ||
| Power steering tensioner belt loosening. *sd | |||
| 02/01/1995 | 1 | ||
| Steering belt tensioner broke. *sd | |||
| 02/23/1996 | |||
| Power steering belt tensioner fractured. could not steer vehicle. *ak | |||
| 02/06/1995 | 6 | ||
| Power steering tensioner bolt broke, causing loss of control. *sd | |||
| 10/31/1995 | 1 | ||
| Power steering tensioner bent, causing failure. *sd | |||
| 10/25/1995 | 5 | ||
| Power steering belt tensioner broke, causing the belt to come off. *sd | |||
| 08/15/1995 | |||
| The steering belt tensioner fractured and caused loss of control of the steering and the wheel locks. please describe. tt | |||
| Belt tensioner failed after starting from intersection. please describe details. tt | |||
| The power steering belt tensioner makes you loss control of the car you can't turn the wheel. this happens while driving. tt | |||
| 12/16/1995 | |||
| Broken steering belt tensioner, loss of power steering. tt | |||
| 01/02/1996 | 1 | ||
| Sudden loss of the power steering due to failure of the steering belt tensioner pe95-012. *ak | |||
| 04/01/1995 | |||
| Steering belt tensioner broke, experienced loss of power steering. tt | |||
| 12/06/1995 | |||
| The steering belt tensioner broke and caused loss of steering while driving. please describe. tt | |||
| 10/07/1995 | |||
| #pe95-12, while driving on highway belt tensioner broke. please describe details. tt | |||
| 10/19/1995 | |||
| Installed new serpentine belt before going on trip; while parking, power steering belt tensioner broke completely off; belt found underhood. tt | |||
| 08/26/1994 | 6 | ||
| Replaced power steering belt tensioner. | |||
| 1 | 01/01/1995 | ||
| Belt tensioner failed w/belt lossening while driving, total loss of power. tt consumer statesh power steering was lost, mechanic found belt off track due to failure of tensioner. *slc | |||
| 07/15/1995 | |||
| The owner is having preblem with the steer belt tensioner. tt | |||
| 11/01/1995 | |||
| Abs system failure, dealer replaced abs switch, fractured steering belt. tt | |||
| 01/05/1995 | |||
| Power steering belt tensioner fractured, resulting in hard steering, replaced belt tensioner and belt. tt | |||
| 05/04/1995 | 2 | 08/01/1993 | |
| # pe95-012 the steering belt tensioner was making noise consumer replaced it . tt also electric motor failed unable to operate door locks.*jb | |||
| 09/23/1995 | 1 | 04/01/1994 | |
| Power steering belt tensioner broke and belt fell off. tt | |||
| 09/29/1995 | |||
| Steering belt tensioner broke, total loss of power steering. tt | |||
| The steering belt tensioner fell out . tt | |||
| #pe95-012 the steering belt tensioner broke, #ea94-028 the abs brake light keeps coming on and brakes fail three times the steering is not aligned right . tt | |||
| 09/27/1995 | |||
| Belt tensioner fractured, resulting in loss of power steering control, replaced belt tensioner and belt. tt | |||
| 09/04/1995 | 1 | ||
| Steering belt tensioner fractured, resulting in power steering lost and vehicle overheated. tt consumer states design of the part is poor with metal to metal contact until center pivot bolt freezes to the housing and the bolt shears. *slc | |||
| 07/06/1995 | |||
| Power steering belt tensioner has fractured, loss of power steering. tt | |||
| 1 | 12/01/1993 | ||
| Steering belt tensioner froze in place making steering difficult, had to replace. tt *slc | |||
| 08/20/1995 | |||
| The steering belt just snapped and she lost control of the vehicle. please describe. tt | |||
| 05/13/1995 | 3 | ||
| Replaced steering pump twice. | |||
| 08/25/1995 | |||
| After parking vehicle, re-entered notice vehicle steering did not work, due to tensioner belt coming off. tt | |||
| 08/31/1995 | |||
| Had problem with the steering belt tensioner breaking. tt | |||
| 07/16/1995 | 1 | ||
| Vehicles steering belt tensioner broke as car came to a stop. (pe95-012). tt | |||
| 04/15/1995 | |||
| Steering belt tensioner fractured; caused loss of power steering. tt | |||
| 07/29/1995 | |||
| (919-848-3455h)idler pulley snapped off causing loss power steering. please describe details. tt | |||
| 06/13/1995 | 1 | ||
| Lost control of steering when power steering belt tensioner fractured. tt | |||
| 04/17/1995 | 1 | ||
| Loss of power steering while driving. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 1 | |||
| Power steering failed. nlm | |||
| 11/01/1994 | 1 | ||
| Faulty power steering unit. | |||
| 07/05/1995 | 5 | ||
| Power steering failed. *sd | |||
| 07/30/1994 | 0 | ||
| Power steering when turned in a tight radius whines. *sd | |||
| The power steering sprock broke it makes the steering harder. it happened while driving around a cruve. tt | |||
| Power steering problems. please describe. tt | |||
| Power steering problems. please describe. tt | |||
| 10/01/1995 | |||
| Power steering needs to be replaced. tt | |||
| 02/15/1995 | |||
| When making primary left turns, sometimes right turns, loss total power steering; extremely difficult making turns;takes about 3 times normal time to make turn. | |||
| 04/12/1993 | 1 | ||
| Steering making a loud noise because of loss of power steering fluid. *ak | |||
| 06/19/1995 | |||
| Heard something fall from under vehicle which affected the power steering. tt | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 1 | 07/25/1998 | ||
| The ball joints and starter failed, the brake line was broken, the side door fell off, the vehicle experienced oil and coolant failures. also the vehicle needed an outer rod end installed and a new transmission within one year of purchasing the vehicle. *jg *jb | |||
| 12/28/2002 | 1 | ||
| The sliding door separated from the hinges, also there was problems with the oil, coolant, ball joints, starter, brake line, tie rod, transmission, exhaust and the front brakes. ts *jb | |||
| 08/27/1996 | 2 | 07/01/1993 | |
| Inner tie rods failed twice. outer tie rods failed once. | |||
| 05/21/1996 | |||
| Vehicle being parked, brakes failed (abs), had repaired 2 wks later, then daughter driving vehicle, at stop light, started to move and inner tie rod broke.*ak | |||
| 06/04/1995 | |||
| Outer tie rod broke, resulting in the two front wheel going out in different direction, replace outer tie rod. tt | |||
| STEERING - RACK AND PINION | |||
| 04/01/2001 | 1 | 11/07/1992 | |
| Steering was loose. took vehicle to dealer, and they said not to drive because rack and pinion steering broke on right side. *ak consumer has had problems with vehicle previously, air condition failed and major transmission repair.*jb | |||
| 04/30/2001 | 1 | 11/01/1992 | |
| No summary listed for abov evehicle. *ak | |||
| 07/21/2000 | 1 | 12/17/1999 | |
| Whiile pulling out of a drive way driver lost steering control because the rack and pinion steering broke. this was discovered when the van was taken to a mechanic. dealer was contacted about the problem. van was repaired at owner's expense. *ak | |||
| 04/24/1997 | 1 | ||
| Rack and pinion steering failed. | |||
| 11/01/1996 | |||
| Consumer was coming into a parking space and noticed a sound coming from the steering column , the power steering was leaking due to the steering column shaft breaking away from the steering gear box. consumer had the rack and pinion replaced. *ak | |||
| 07/17/1995 | 1 | ||
| Steering rack failed, causing great difficulty in steering vehicle. *ak | |||
| 04/17/1995 | 1 | ||
| Replaced rack and pinion steering. tt | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 05/01/2003 | 1 | 08/05/1993 | |
| I have a 1993 dodge caravan. i have spent over $10,000.00 on repairs since i bought it new in 1993. i am extremely dissatisfied with dodge. i've had several recalls on various components, they were corrected and are now again defective including my seatbelts, abs system, and steering column. i am now noticing that the paint is eroding on the top of my van. i've seen many other dodge caravans with the exact same problem and the exact same pattern of corrosion. it appears the paint is wearing off on the tops of the cars, then the hoods and so on. it eventually rusts through as i've seen on at least 20 dodge caravans. i have never encountered paint wearing away like this on any other vehicles that i've owned and much older than 10 years. i believe there is a defect somewhere in the painting process, perhaps the primer or the paint itself. this is the third letter i've written and i have not received a response from anyone. i would appreciate an investigation into the painting process of these vans. i believe it is also occurring in other year models. thank you, susan deanfrasio. *jb | |||
| While placing vehicle in reverse then in drive steering wheel fell on driver's lap, resulting in vehicle becoming inoperable.*ak | |||
| 01/18/2001 | 1 | ||
| Steering wheel broke off prior to receiving manufacturer recall, consumer is being denied reimbursement. *slc | |||
| 04/30/2001 | 0 | ||
| In evening consumer tried to start vehicle and it would not start. took vehicle to dealer, and they said steering column was loose and effected steering column operations. *ak | |||
| 03/01/2000 | 5 | 02/01/2000 | |
| The problem started shortly after i brought the van. the steering column would freeze & not turn while making corners sometimes. this happened 4-6 times before the steering finally brokeloose and allowed me to steer (it has been for the most part been steering ok since this happened). but, when this happened (brookloose in the steering column) the air bag indicator light has been on ever since,(the air bag has ne ver deployed & there is no passanger airbag) & the cruise control will not work sometimes now. i feel this was/is a problem & should be looked at! i would like the mgfr.(dodge) to issue free inspection certificates & then offer to fix this if it a mgfr.'s defect. only then would i feel completely safe! *ak | |||
| 12/25/1999 | 1 | ||
| While driving, the steering wheel came loose in consumer's hands, the metal next to the welds have continuous cracks, consumer is requesting reimbursement due to recall 00v305. *slc | |||
| 3 | 07/13/1996 | ||
| Steering wheel armature stamping failed prior to recall notice 00v-305. nlm | |||
| 1 | 06/01/1993 | ||
| Consumer received recall9700v305000/ steering wheel, and has contacted carway chrysler (911 north salisbury blvd. tele 410-749-1301)on several occasions since november 2000. dealer claimed they didn't have parts to perform recall. consumer felt recall was not being done in timely manner, and was driving an unsafe vehicle. *ak | |||
| 06/14/2000 | 1 | ||
| Steering wheel broke at the base and clockspring broke. nlm | |||
| 06/01/2000 | 1 | 11/01/1993 | |
| While backing out steering wheel broke off. vehicle towed to dealer for repairs. *ak | |||
| 02/20/2000 | 1 | 11/21/1992 | |
| The steering wheel jammed and stuck after making a turn due to a broken safety device (clock spring) under the steering wheel causing the air bag, the horn and the turn signal light to fail. yh | |||
| 1 | |||
| When driving between 5-10 mph and pulling out a parking space steering wheel fell off the steering wheel shaft. consumer has contacted the dealer, parts being replaced. *ak *ml | |||
| 10/28/1999 | |||
| Was backing out of driveway when the steering wheel broke off in driver's hand. was turning steering wheel counter clockwish at the time. the steering wheel was hanging by the wires. contacted dealership. was informed it was normal wear & tear. mechanic will repair steering wheel. *ak | |||
| Steering whell started to make clicking sound, became unbalanced and just came off. *ak | |||
| 10/10/1995 | |||
| Steering wheel malfunctioned, hit a utility pole, air bag did not deploy. tt | |||