Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING - WHEEL AND HANDLE BAR
00V305000DAIMLERCHRYSLER CORPORATIONfrom 07/01/1992 to 09/30/1993V (Vehicle)67900011/06/2000ODICHRYSLER GROUP LLC10/12/200010/24/2000
Defect SummaryVehicle description: mini vans equipped with 2-spoke luxury wheels manufactured july 1992 through june 1993; or equipped with 4-spoke sport wheels manufactured from july 1992 through september 1993. the steering wheel armature stamping can crack and separate from the center hub attachment to the steering column.
Consequence SummaryIf the steering wheel separates from the center hub attachment to the steering column, loss of control can occur increasing the risk of an accident.
Corrective SummaryDealers will inspect the steering wheel for cracks and any wheels with cracks will be replaced. all other vehicles will have a reinforcement plate installed to prevent steering wheel separation in the event cracking occurs.
NotesOwner notification began november 6, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STEERING
RQ00011CHRYSLER GROUP LLC05/01/200004/01/2002STEERING WHEEL SEPARATION00V305000
 Steering wheel separation can result from a crack in the steering wheel armature stamping, separating the steering column shaft from the steering wheel
RQ00011CHRYSLER GROUP LLC05/01/200004/01/2002STEERING WHEEL SEPARATION96V229000
 Steering wheel separation can result from a crack in the steering wheel armature stamping, separating the steering column shaft from the steering wheel
STEERING - COLUMN
DP03002CHRYSLER GROUP LLC05/07/200307/22/2003STEERING COLUMN SEPARATION
 Mr. larry a. sackey submitted a petition to the national highway traffic safety administration (nhtsa) by letter dated april 18, 2003, requesting that nhtsafurther investigate the defective collapsible steering shaft system on 1987-1995 vehicles manufactured by the daimlerchrysler corporation.in part because of 49 cfr

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
1
 The vehicle turned left unexpectedly. the driver was unable to get the steering wheel to respond. *jb
04/15/1999
 While driving in the neighborhood turned the corner, braked just a little, and it didn't turn in the direction driver wanted to go. going up hill with a/c on, got behind a big truck, which caused driver to slow down, and vehicle to shut off. *ak
304/01/1994
 Replaced master cylinder three times. also, fron tbrake rotors/steering malfunctioned. *ak
102/17/1994
 Stability for steering is difficulty to hold steady. if road is slanted or high winds steering goes in direction easily. tt the vehicle had been repaired about eight times for front end problems. the vehicle was unsafe to drive in high winds. *yh
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
08/15/1996
 There's a problem with getting the recall work performed on the electro lock at carol burger dodge world because ms. miller did not purchase the vehicle at there dodge world. colonial dodge dealership is not going to participate in the recall.*ak
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
07/01/20011
 Brought van to attention of dealer d/t driver's side seat was not at upright position, could not be returned to upright position. dealer lubricated it, charged us $40. did not solve the problem. returned van to dealer after seeing similar reports reported on this site. dealer set up appointment for van to be returned to have a bracket replaced. unable to fix at our appointment d/t they hadn't ordered the part. mechanic stated that van was unsafe to drive, kept van while awaiting part arrival several days later. replaced bracket at third appointment. seat markedly worse, spongy as well as reclined. obviously no support, seat could be reclined by pushing with hand, no need to release lever. dealer insisted car was safe to drive. ordered additional parts. unable to service car at fourth appointment d/t service department didn't have time. did provide rental replacement. at fifth appointment, both seat track railings (adjuster 23047006) were replaced; one was obviously broken. this solved the problem and seat now works properly and safely.*ak
STEERING - HYDRAULIC POWER ASSIST - PUMP
10/01/1995
 Consumer was driving and the steering belt tensioner broke . please describe .*ak
10/05/1994
 Steering belt tensioner fractured, lost steering capability. *ak
 Purchase car new the steering belt tensioner broke . tt
09/01/1995109/01/1994
 The power steering belt tensioner broke. tt *slc
09/13/1995107/01/1994
 The steering belt tensioner broke. tt *slc
08/18/1995
 Had to have tensioner replaced because steering wheel was making noises. tt
STEERING - HYDRAULIC POWER ASSIST SYSTEM
11/11/20043
 The serpentine belt continuously slips off which causes the steering to become inoperable. the power steering completely fails. *ak
09/15/1999108/01/1997
 Mounting bolt sheared off, causing spring-loaded belt tensioner to fail. this released tension on the accessory belt which caused loss of power steering while in heavy traffic. also caused loss of alternator and water pump which made engine overheat. vehicle had to be towed to repair shop.
05/01/1999
 Within four months water pump went out twice, and fan belt popped off while driving at 45 mph. also, no power steering, and radiator overheated. *ak
06/24/1996105/01/1994
 Power steering pulley bolt fractured, causing power steering failure. *aw
09/01/19951
 Power steering failed 5 times. *sd
 The power steering has slow processing . tt
09/25/1995
 Power steering failure due to copper tubing fracturing due to overheating. tt
07/25/1995
 Vehicle stalls, loss of power steering and and power brakes. tt
STEERING - LINKAGES
 1. vehicle is intermittenly stalling which occurs at anytime and wihtout warning. 2. inner and outer tie rods are prematurly wearing out and are in danger of falling off. *ak
STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM
03/08/1996
 Steering knuckle broke, causing total loss of steering, resulting in vehicle crashing into stone wall. *ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
06/26/2001
 While backing out of the driveway tie rod broke. dealer has been contacted. please provide further details.*ak
STEERING - RACK AND PINION
08/06/199905/01/1996
 This is the second transmission failure in this vehical. both have occured at about 70,000 miles. this is a famous problem now with these vehicals. countless mechanics have told me that these transmissions go at about 70,000 miles. the web has pages dedicated to the fact that these transmissions fail. the government should make a concentrated effort to investigate this issue before there are more accidents that put our taxpaying lives at risk. you should look up pages on the internet that will demonstrate a consistant pattern of transmission failure at or near 70,000 miles. also an investigation should look at the rack and pinion steering problems for which there is an entirely different set of web pages dedicated to these problems. the bottom line is that these engineering problems are costing owners of these cars enourmoos amounts of money and severely jeoprodizing peoples' saftey!! there must be some recourse for the shoddy engineering of chrysler/dodge!! don't stop at just the airbag problems!! the large amount of famlies who own chrysler/dodge mini-vans and the serious saftey problems- imagine the transmission slipping into 2nd at fifty on an icy mn road, or the steering coming loose passing at 60mph - that these cars exhibit at regular intervals should be enough reason to start an investigation.
05/01/1996102/28/1994
 Rack and pinion steering failed.
01/25/199805/01/1994
 Rack and pinion steering had to be replaced.
01/24/1997103/11/1995
 Rack and pinion failed, causing loss of control.
07/01/1996105/20/1994
 Rack and pinion steering malfunctioned, causing vehicle to drift into other lane sof traffic. *ak
07/01/19961
 Rack and pinion steering failed, causing vehicle to drift into other lanes. *ak
02/16/19946
 Power steering rack and pinion failed. *sd
05/05/1994
 Rack and pinion defective; steering wheel not centered properly when traveling in straight path. tt
STEERING - RACK AND PINION - RACK
06/19/19959
 Left steering rack failed, causing premature wear on front tires.
STEERING - WHEEL AND HANDLE BAR
06/01/2001
 Consumer received recall notices 99v113000/ air bag deployment; 99v213000/liftgate support bracket, and 00v305000/ steering wheel separation in the mail. when dealership/manufacturer were contacted to repair these defects, she was told that work had already been performed. consumer stated that this vehicle had never been examined for these recalls. please provide any additional information/attachments. *ak
11/25/1998
 While driving on road pulled over to a no parking zone, turned the ignition off, and the steering wheel came off. had the vehicle towed to dealer. the bolt that held the steering column broke off , they replaced it. *ak
03/12/19962
 Defective steering wheel system. *sd
 When turning steering, it locks up. please describe. *ak
04/05/1996
 While making a left turn, the steering wheel locked. *ak
09/09/1994
 Steering wheel is two inches off center of the drivers seat this has caused back and neck problems for the driver. tt
03/28/1995
 Had accident because steering wheel locked up. tt