Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 070397 | 05/09/1997 | 07-05-93 | 6088786 | Concerns with engine coolant usage. *nlm | 01/07/2000 |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| 070397 | 05/09/1997 | 52963 | Various car owner's have expressed interest in using engine coolants made with propylene glycol instead of ethylene glycol. *yc | 11/13/1997 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||||
| 070698 | 11/20/1998 | 602612 | Some subject vehicles may experience a loosening or loss of the nut retaining the engine cooling module fan causing a vibration initially. if not addressed immediately, fan blade will not turn and engine could overheat. *ak | 01/05/1999 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 180597 | 02/14/1997 | 51978 | Vehicles with 3.0l engines - intake valve deposits - driveway die out, rough idle, lack of power, sags or hesitation. *tw | 07/17/1997 | |
| 9437 | 08/01/1994 | 39735 | Engine oil filler cap may be susceptible to cracking, resulting in difficulty of removing cap for routine service. *tw | 11/01/1995 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 090997 | 12/19/1997 | 6088858 | Information on gasket surface preparation on aluminum engine components. *nlm | 01/10/2000 | |
| 182394 | 12/01/1994 | 37861 | Sag or hesitation on cold start up. *tw | 01/13/1995 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||||
| 070394A | 12/01/1994 | 07-03-94 | 39005 | Serpentine belt comes off pulleys. *tw | 02/28/1995 |
| 070294A | 12/01/1994 | 070294-0394 | 37792 | Serpentine belt comes off pulleys. *tw | 02/07/1995 |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 180197 | 01/17/1997 | 51274 | Erroneous mil illumination with hex code $2e-egr system failure. *jd | 06/27/1997 | |
| 110295 | 03/01/1995 | 39977 | Exhaust noise when accelerating or when vehicle is under moderate load. *tw | 11/01/1995 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 12/15/2002 | 0 | ||
| The air-conditioning unit stopped blowing cold air without warning. when i took my van to the mechanic, he informed me that he was unable to detect any leak in the system and with my permission recharged the system back in september. it worked fine for about two months then once again,without warning,it stopped blowing cold air.i called the manufacturer,and they bluntly told me that it was my problem since the 3 year/36,000 mile warranty had long expired. i countered to no avail that two seperate independant mechanics had informed me that a number of dodge owners with the same air-conditioning units had been complaining to them of the same problem.in addition, i also had found out that chrysler had extended several model warranties to 7 year/70,000 miles including the grand cherokee because of faulty air-conditioning evaporators which i believe is the same or similar one presently failing in my van. on a seperate note,i was informed earlier in december that i had an oil leak coming out of an area where a section of the head gasket was seated. to make a long story short,i had also informed the manufacturer of this problem that could have cost me over $1000.00 to replace. believe it or not, the representative that i had spoken to admitted over the phone to me that there was a gasket problem with a number of 90's models and the problem was corrected with a change in 1999 select vehicles including the 2.4 litre minivans.fortunately, i was only charged a $100.00 deductible by a local dodge dealership to replace the defective head gasket. | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 12/23/2003 | 3 | ||
| Dealer was going to replace the transmission, but after several hours of labor, they decided to replace a differential pin on the transmission after only 52,000 miles. dealer would not cover cost of repair. it sounds like many people have had similar problem, is there going to be a recall? also, the dealer has recharged the air conditioner 3 times within the past 3 years. each time they charged me for it. i find it hard to believe that a charge would last only one summer. *cb | |||
| 12/29/2000 | 1 | ||
| The water pump failed. nlm | |||
| 08/07/1997 | 08/01/1995 | ||
| I have owned this vehicle since new. i have had the oil changed and tire rotated as instructed by the manufacturer. i believe the tires should have lasted longer than 28,xxx miles and the battery beyond 36,xxx miles. in thirty years of driving i have never experienced so many failures with a vehicle. the drawer under the passenger has never close, the vinyl fabric that wraps around the drivers seat is torn due to cracking, not abuse. the horn has repeatedly failed. the vehicle is now started to rust. i have had what i refer to as a light show on the interior of the vehicle. the interior lights just flash on and off for no apparent reason. when this occurs, bells chime as well. this will occur for days at a time and then cease. the paint on the front of the vehicle, below the headlights at the base of the bumper is flaking off. this area of the vehicle receives the most abuse from road debris and should hold up better. even though a head gasket and sensor has been replaced, the engine will indicate it is overheated on occasion. brake pads wear out often. everytime i turn the vehicle on i do not know what to expect. whoever has had a car where the horn doesn't work, the inside rear view mirror falls off while driving down the road, the hood release latch fails and has to be replaced, interior lights which flicker on and off at random, premature replacement of the original tires, seats fabric which cracks, and, of course, the head gasket. even the service manager at the dealer said it was unusual given the mileage on the car at the time. i never know what to expect when i get into the vehicle, it just seems like too many things are occuring. due to distance, the dealer that sold us the car did not do any repairs. several of the repairs have been done by royal gate dodge, 15502 manchester rd., ellisville, mo 63011. thanks for your help and for listening*ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||
| 07/15/1999 | 1 | ||
| The fan motor stayed on when the vehicle was turned off and ran for over an hour resulting in overheating and damaging the water pump. nlm | |||
| 09/01/1995 | 1 | ||
| Radiator fan failed. *sd | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
| 09/13/2000 | 5 | 05/01/1995 | |
| Valve cover gasket leak @24000 miles replaced by dealer. still leaking at 26000 miles replaced by dealer at approx. 30000 miles head was checked dealer stated head was good replaced head gasket and valve cover gasket dealer stated that any future problems with same components would be taken care of. expertienced intermittent check engine light dealer checked and stated every thing okay replaced oxygen sensor. still intermittent check engine light at approx 70395 coolant bubbling out of over flow replaced radiator cap vehicle now overheated test for carbon monoxide gas in coolant system shows positive indication bad head gasket or head dealer does not want to repair even though problem was never properly repaired *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 10/10/2000 | 2 | 05/01/2095 | |
| Original motor and transmission mounts broke in june of 2000, replacement mounts in october 2000. vehicle has never been in a collision or driven off road. replacement mounts lasted less than 2000 miles.*ak | |||
| Head gasket blew and engine check lightr illuminated on the dash. please provide any further information. please provide vehicle identification number.*ak | |||
| 12/24/2001 | 1 | 09/06/2001 | |
| While driving, vehicle engine check illuminated, the temperature gauge malfunctioned, and the head gasket blewout. *ak. consumer was informed that the reason the guages were acting erractically was due to the blown head gasket.*slc | |||
| 2 | 03/01/1995 | ||
| At approximately 58500 miles the head gasket on the engine failed. it was replaced under a purchased extended warrantee. i was not informed by anyone that chrysler had a program in place to cover the cost of repairs though such a program existed. at 75419 miles the headgasket blew again. only this time the head was cracked as well. i was charged over $1625.00 for the repairs eventhough it appears the original repairs were ineffective. after much discussion the car dealer warranteed the repairs for 36000 miles or 3 years. this offer was never made on the original repairs. other problems with the car include the front struts going out at 42000 miles (it took over four trips to the dealer to get the problem mostly corrected), a frozen brake caliper causing premature ware out of the left front brakes, a suspension system that bottoms out harshly on roads with dips. with the latest repair the temperature gauge read a half unit higher than ever before and the vent blows warm air regardless of outside temperature (even if it is very cold). i am very dissatisfied with this vehicle. *ak | |||
| 10/10/2000 | 2 | 05/01/1995 | |
| Original motor and transmission mounts broke in june of 2000, replacement mounts in october 2000. vehicle has never been in a collision or driven off road. replacement mounts lasted less than 2000 miles. | |||
| 09/13/2000 | 5 | 05/01/1995 | |
| Valve cover gasket leak @24000 miles replaced by dealer. still leaking at 26000 miles replaced by dealer at approx. 30000 miles head was checked dealer stated head was good replaced head gasket and valve cover gasket dealer stated that any future problems with same components would be taken care of. expertienced intermittent check engine light dealer checked and stated every thing okay replaced oxygen sensor. still intermittent check engine light at approx 70395 coolant bubbling out of over flow replaced radiator cap vehicle now overheated test for carbon monoxide gas in coolant system shows positive indication bad head gasket or head dealer does not want to repair even though problem was never properly repaired *ak | |||
| 04/19/1999 | 2 | 06/01/1995 | |
| The head gasket had to be replaced by dealership 4/99 (mileage: 40066) when 3 yrs & 10 months old. the head gasket and cracked cyinder head had to be replacecd by same dealership on 8/14/00 (mileage: 57681) when it was 5 years and 2 months old. | |||
| 02/24/2000 | 1 | 03/01/1996 | |
| I was driving when i heard a metallic crunch and suddenly i could not turn the wheel in any direction. i managed to park.. the pulley was broken and the belt was off .fortunately i had stopped to pick up my daughter .we had to travel on i 95 s and would have been going at least 60 mph. this was very expensive for me because we were on our way out of town for a family emergency and i had to take the only rental car which was available $277. have my car towed $80. and pay for repairs $255..the dealer acts as thogh this is a commo occurence and something to be expected.. i have been driving for about 40 years and never had this happen i also have a water leak under the drivers mat and from the roof into the storage area in the back .they also ac like this is perfectly normal and told me i need to take it to a place that checks out leaks and pay .*ak | |||
| 01/01/1996 | |||
| Defective lifters in the engine gaskets cause the vehicle to move forward unexpectedly when starting the vehicle up/ makes a loud noise in the engine compartment. also an oil leak may occur. please provide further information. *ak | |||
| 10/28/1999 | 08/01/1994 | ||
| Transmission problems reported in other dodge caravans, first had seals, gaskets replaced, dealership did not do correctly causing extra damage, drove over 200 miles not realizing it was leaking fluid. | |||
| 07/28/1999 | 2 | 05/01/1995 | |
| Cyclinder head cracked at around 40,000 miles and was replaced by the dealer. at approrimately 69,500 miles the head the dealer replaced at 40,000 miles cracked again. in talking to a friend in louisiana their van had the exact same problem at almost the same mileage. i have asked them to email this same questionaire to you. the head crackes and leakes antifreeze and water into the cyclinder compartment causing the vehicle to run real rough and overheat. | |||
| 12/01/1997 | 2 | 01/01/1996 | |
| Transmission is defective, will not shift into third gear. while traveling will not go past 20-30 mph. dealer aware of the problem. repairs made and problem still exists. also head gasket gauge would move from hot to cold, dealer contacted and repairs made at owners expense. *ak head gasket failed. transmission failed. *slc | |||
| 07/01/1997 | 3 | 06/15/1998 | |
| Noisy exhaust. exhaust gasket has been replaced 3 times. at the last repair, the repair person claims that owner just live with the noise. | |||
| 04/30/1998 | |||
| Engine died. when mechanic took spark plugs out, they were wet, and appeared to be leaking, causing th engine head to be warped. the car was missing alot, and just went out while driving. no warranty. dealer cannot duplicate the problem. *ak | |||
| 06/15/1996 | 3 | 06/01/1995 | |
| Motor mounts failed several times, causing noise while shifting into gear. | |||
| 03/28/1997 | 0 | 11/01/1994 | |
| Driving vehicle, front motor mount bolts fell out, heard it fall. had vehicle towed; operator noticed problem after putting on lift. *ak | |||
| 10/17/1995 | 7 | ||
| Valve train replaced twice. | |||
| 06/09/1995 | 1 | ||
| Consumer was driving on vacation when the front motor mount came off and damaged the cv joint; had to replace the front axle, purchased van new . tt | |||
| 05/31/1995 | |||
| Vehicle engine motor mounts broke while driving in for repair and replacement of front bolts. tt | |||
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||
| 07/01/1997 | |||
| I would like some information regarding regulation on gas, diesel nozzles. is there a size limit, that has to be on the pump, at a gas station. no safety defect listed. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 01/07/2004 | 99859 | 1 | |
| Serpentine belt malfunctioned, causing engine to fail. *ak | |||
| 03/10/1999 | 1 | 06/01/2097 | |
| Other problems the same as others in database. dt | |||
| 11/02/2000 | 4 | 08/01/2000 | |
| Consumer states vehicle stalls out while driving. intermittently lurches and misses either at a stop or when going about 50 mph. will happen either cold or warm. lack of power when trying to accelerate. *tt | |||
| 03/11/2002 | |||
| Intermittently vehicle will stall out and die without warning at 30 to 40mph. dealer and manufacturer have been notified. please provide additional information.*ak | |||
| 03/11/2002 | |||
| Intermittently vehicle will stall out and die without warning at 30 to 40mph. dealer has not been able to duplicate the problem. please provide additional information.*ak | |||
| When driving on highway vehicle completely shutsdown without warning, cause unknown. dealer cannot identify problem. please give any further details.*ak | |||
| 07/01/1997 | |||
| Vehicle stalls while in operation. dealership has inspected vehicle and cannot determine reason. please provide any additional information/attachments.*ak | |||
| 10 | 05/01/1996 | ||
| Vehicle stalled while decelerating and turning, vehicle also lost power steering and braking, the dealer replaced the egr valve, however this did not remedy the problem. *slc | |||
| 11/12/2000 | 05/01/1996 | ||
| Engine stalled while decelerating and turning. lost power steerring and brakes. almost turned into oncoming 18 wheeler and almost rear-ended by another. this failure has happened 10-12 times previously. have taken to dealer twice for problem. dealer response has been that this is normal or that it might be bad gas, but use the same gas in other car with no problem. replaced the egr valve, but no improvement. *ak | |||
| 03/01/1999 | 3 | 11/01/1998 | |
| No summary listed for abov evehicle. *ak | |||
| While driving engine stalled out without warning, causing a loss of power steering. vehicle has to be turned completely off in order to start back up. mechanic can't duplicate the problem.*ak | |||
| 09/15/1998 | |||
| Engine stalled intermittently while operating the air conditioner/ defogger. dealer notified, and unable to duplicate the problem. feel free to provide any further details. *ak | |||
| 09/01/1999 | 1 | 09/01/1999 | |
| Possible engine failure caused the vehicle to stall when coming to a stop,the only time it doesn't stall is when the consumer put hi-octane gas. yh | |||
| 3 | |||
| While braking vehicle would stall which may cause a crash. dealer performed a tune up and problem has not reoccurred. also noises in the steering column and the braking system, and dealer changed 3 times air conditioner: evaporator please provide further information.*ak | |||
| 08/01/1999 | 14 | 03/01/1997 | |
| While driving 30 mph the vehicle completely shut down without warning,cause unknown. dealer replaced the fuel pump and battery, but the problem was not corrected. *ak *ml | |||
| 100 | 01/01/1995 | ||
| Re: doors and latches problem. can document visit to dealer 3/26/96 although problem started earlier. they aligned doors which were sagging but wouldn't look at locks. yesterday, 11/29/99 the lock on the drivers door failed completely. i had to drive home holding the door. when i took it to the body shop, the guy said, without even looking at it, what was wrong. the doors sag, a plastic casing in the lock wears down and binds the tumblers and the screws holding the lock/latch in fall out. he says he sees this 2-3 times a week on caravans but chrysler won't do anything about it. the pass. side door latch will have to be replaced altogether. he couldn't understand why it was working at all given its condition. it will cost me 375-400 to fix both doors. the latches are $100 a piece, and the guy said they would fail again given their construction. re: engine/ac problem i have had this problem with this vehicle since i purchased it. if you use the ac for any length of time, the car cuts off, especially when rounding a corner while in motion. it can be restarted but the idle must be kept high for over 10 mins before it will keep running again. it forces me to brake with my left foot just to keep the car running. it always does this with the ac, but also occurs other times randomly. this has always been the most dangerous thing about my car. i am scared to let my teenagers drive it. i worked for a company in baltimore and drove a van like this one on my job. that van had the same problem. i put it in the shop, they did $800 worth of work, replaced everything they could think of, but when i got it back, it did the same thing that very night. i can offer more details if you call. the dealer supposedly could not duplicate this problem. they speculated what it was, told me it was routine maintenace and wasn't covered under warranty. yet wasn't listed in the manual for maintanence. re: parking brake. this hasn't worked right for almost the life of the vehicle. | |||
| 06/15/1997 | |||
| While traveling at any random speed car will stall and cut off.normally the car will start back up again then the problem repeats itself.dealer was contacted and stated they couldn't find the cause of the problem. *ak | |||
| 03/01/1997 | |||
| Engine dies after lifting foot of accelerator and driving at high speed. vehicle looses power braking, steering gradually but does not handle well with engine stalled. am seeking service help right now. very frightneing situation. | |||
| 01/08/1995 | |||
| The engine stops and stalls at about 25mph. has to been revved up in order to get it started again. dealer replaced fuel pump, but stalling continued. dealer can't find the problem. *ak | |||
| 01/12/1998 | 1 | 02/18/1995 | |
| Engine cracked. | |||
| 1 | |||
| Vehicle experiences continued engine stalling. | |||
| 05/23/1998 | 6 | 12/09/1994 | |
| While driving the vehicle engine shuts down randomly, causing the vehicle to move with dead engine in traffic conditions. *ak | |||
| 05/25/1998 | 9 | 12/09/1994 | |
| While driving while on the highway while engine isn't fully warme dup, the engine will suddenly die after taking foot off accelerator. | |||
| While traveling 65 mph noticed smoke coming from the engine compartment. consumer ,therefore, existed vehicle when the vehicle caught on fire. fire department called on scene of fire could not determine cause. please provided further details.*ak | |||
| 04/23/1998 | 4 | 12/09/1994 | |
| While being driven in town or on the road engine will suddenly die when taking foot off the accelerator. | |||
| While driving 30 mph the vehicle will stall, causing loss of power steering and braking ability. dealer replaced the fuel pump and the fuel filter which only temporarily remedied the problem. please give any further details. *ak | |||
| 04/01/1996 | 1 | 08/17/1995 | |
| Engine leaks oil. | |||
| 05/30/1995 | |||
| Engine randomly shuts off when decelerating, no warning, nearly caused crash/dangerous situations several times, dealer found no reason for engine shutting off. low speeds. *ak | |||
| 05/01/1996 | 8 | 03/31/1995 | |
| Intermittent stalling. *ak | |||
| 04/01/1995 | 11/18/1994 | ||
| Engine stalls while traveling at 30 mph, sometimes needing to cool completely before restarting. | |||
| While driving vehicle it stalls. the cause has not been determined.this is an intermittent problem. owner is very concerned about this problem. *ak | |||
| 03/30/1997 | |||
| Parked vehicle caught on fire in the engine compartment, the ignition was off. *ak | |||
| 07/24/1996 | 15 | 12/01/1994 | |
| Vehicles stalls out whi.e driving with no warning, also difficulty starting. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 12/29/2000 | 1 | ||
| Serpentine belt was replaced. nlm | |||
| 11/22/2000 | 1 | 02/01/1997 | |
| Consumer was traveling 25 mph in traffic. bolt to serpentine belt broke, causing a loss of power steering. dealer was no help to problem. so consumer installed it himself. *ak bolt broke at the point of fusion to plate. *yh | |||
| Serpentine belt keeps coming off in rainy conditions while driving, causing loss of power steering. *ak | |||
| 12/23/1998 | 3 | 01/01/1996 | |
| This was the first of three failures on this part. for the past 3 months i have had the belt put back on . this is at a total cost of about 350.00 to me. this is rediculous!! | |||
| 10/23/1997 | 2 | 08/26/1995 | |
| Serpentine belt tensioner failed, causing loss of power steering and overheating of vehicle. | |||
| 07/16/1997 | 1 | ||
| The belt tensioner fell off the car. owner had no power steering and the engine overheated. anti-freeze leaked from the radiator. chrysler was contacted. *ak | |||
| 05/28/1996 | 8 | ||
| Belt replaced due to loud noise from engine compartment. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 06/15/1996 | 1 | 06/01/1995 | |
| Exhaust donut failed, causing noise. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 09/13/2000 | 5 | 05/01/1995 | |
| Valve cover gasket leak @24000 miles replaced by dealer. still leaking at 26000 miles replaced by dealer at approx. 30000 miles head was checked dealer stated head was good replaced head gasket and valve cover gasket dealer stated that any future problems with same components would be taken care of. expertienced intermittent check engine light dealer checked and stated every thing okay replaced oxygen sensor. still intermittent check engine light at approx 70395 coolant bubbling out of over flow replaced radiator cap vehicle now overheated test for carbon monoxide gas in coolant system shows positive indication bad head gasket or head dealer does not want to repair even though problem was never properly repaired *ak | |||
| 03/27/2000 | 4 | 02/01/1998 | |
| This is the area to refer to for description of the problem i am having with my car. i have owned this 1995 dodge caravan since feb. 1998, and have had the oxygen sensor replaced 4 times since then (the last in late march 2000), and am about to have to replace it for the fifth time. i have taken the car to 3 different shops, and they are not able to find out why the oxygen sensor keeps failing. it costs $100 - $200 each time to get it replaced, and the problem is appearing on the average of every month-and-a-half now, so i am looking at spending $1200 / yr just to replace oxygen sensors. this does not take into account potential accident costs. when the oxygen sensor starts going bad, our car does not react to the accelerator being pressed right away, so we instinctly press harder. when it finally reacts, the car surges forward. it is only a matter of time before someone in my family gets hurt or killed as a result of this problem. please help me find a solution to this problem! *ak | |||
| 02/14/1996 | 6 | 12/04/1994 | |
| Oxygen sensor failed, resulting in intermittent st6alling. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||
| 10 | 05/01/1996 | ||
| Vehicle stalled while decelerating and turning, vehicle also lost power steering and braking, the dealer replaced the egr valve, however this did not remedy the problem. *slc | |||
| 09/28/1998 | 5 | 02/01/1995 | |
| First, we were running the a/c on the highway for about 15 minutes and when we got off onto another freeway and stopped for a traffic signal the engine stalled. every time we stopped it failed again. then the a/c also caused the check engine light to come on on the interstate at 65 mph and remain on, we took to a repair shop and the diagnostic showed a bad egr valve. then the rear liftgate support has broken causing the liftgate to fall onto a person and caused injury to the head. *ak | |||
| 05/28/1996 | 8 | ||
| Stainless steel exhaust system rusting, also muffler hangs too low. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 11/30/1995 | 0 | ||
| Exhaust manifold donut causes noise. | |||