Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS
2300800B11/24/2000230800A615688Subject regarding child seat tether anchors. *tt01/28/2001
23080003/03/2000233599A610635Subject regarding child seat tether anchors. *tt05/09/2000
23359909/03/1999607963Information on child seat tether anchors. *tt10/21/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
08/18/20041290001
 Dodge caravan se 1995 model has defective and unsafe driver seat back rests. my dodge caravan se 1995 model was rear ended by a speeding toyota corolla. the dodge was going below 10 mph due to construction ahead on the road. the corolla was speeding over 65mph(about 75mph). the dodge caravan driver seat back rest fell backward. i absolutely lost control of my vehicle. *tr
06/21/2001212/01/1994
 Driver's seat frame broke in 2 places when i just got in the vehicle. if breakage would have occurred during driving or an accident, severe harm could have been done to my two-year-old son who sits directly behind me. at a minimum, i feel dodge should have taken care of this problem, based solely on the safety aspect. but instead, three dealers passed the buck to each other, with the third finally suggesting that i go to an upholstery shop. i did and the seat was repaired for $250.00. the upholstery shop gave me the old frame and i plan to make pictures of it. it is clearly just snapped in two different places, with a third place showing signs of cracking. what else can i do to ensure no one else is hurt by this faulty construction????
 While stopping consumer was rear ended, causing consumer to run into vehicle in front. upon impact, driver's seat callapsed. please provide further information.*ak
09/26/1999103/01/1998
 Drivers seat broke to a reclined position, fortunatly automobile was not in motion. the problem occurred suddenly, without warning, driver and a child in the back seat were slightly injured. had the vehicle been in motion, a possible loss of control would have resulted in a serious accident.
08/14/1998
 Due to a rear end collision the bucket seatbacks collapsed into the reclining position. also, the impact caused the reclining mechaism to lock up please give any further details. *ak
10/25/19981
 The consumer has been experiencing problems with driver's seat. metal frame in the seat is permanently bent backwards due to the force of a ten year old pulling on it. the manufacturer has been contacted. *ak
 Vehicle was rearended at 5mph, and the driver's side seat collapsed. chrysler wont fix. *ak
08/05/1996101/30/1996
 Seat track recall repairs refused.
06/03/1996
 Passenger and driver impact 6:00 position, seat went into reclining position at very low speed 12 mph, impact 12:00, dual airbags did not deploy. *ak
10/18/19953
 Front passenger door rattles, interimttently. *tt
11/04/1995101/24/1995
 Center seat came unlatched from the floor attachment and rear door latch came loose and the door came open during impact. tt
06/21/19951
 Head rest on bucket seat in center position obstructs view on driver's and passenger's side. *ak
SEATS - FRONT ASSEMBLY - HEAD RESTRAINT
04/08/20031000807/14/1995
 Seat belts come unbuckled for no apparent reason. front and rear seat belts have become locked and would not release when the release button was pressed. at least one of the seat belts were replaced while the van was under warranty for these problems. it has required several pushes of the button and pushing and pulling on the lap/shoulder belt before the belt releases from the part of the belt with the button. this has occurred in our 1995 dodge caravan which we bought new. we also bought a new 2002 dodge grand caravan which has the same generation 3 seat belts in the back seats and they also have come unbuckled without notice. my neighbor has a 1996 dodge dakota which he bought new and argued with the dealer until they replaced all the seat belts because their children kept coming unbuckled and jeff (the truck owner) became trapped in the driver's seat and had to have the seat belt cut to free him. the incident dates have not been recorded but the most recent time with the 1995 caravan was this month april 2003. also the seats are unsafe throughout the 1995 caravan. on 2/6/98 my wife and i were rear ended in the 1995 caravan by a 1990 mercury sable. we were nearly stopped while waiting for the van in front of us to make a left turn. the person behind us was not watching and she rear ended us at approximately. 40-45 mph. this accident was witnessed by the state highway patrol man. the person behind us was watching instead of watching where she was going. i was nearly paralyzed because the built in head rest is not high enough. i am 6'1 and my wife is 5'2. my wife was not badly injured. as for myself, the disc at c5-6 was completely blown apart and compressed my spinal cord in half. i now have a bone graft and a steel plate fusing my neck. the rear seats are completely unacceptable! *jb
SEATS - FRONT ASSEMBLY - POWER ADJUST
05/03/1996211/05/1994
 Drivers seat- wire for seat release failed.
SEATS - FRONT ASSEMBLY - RECLINER
08/27/2003780001
 Bolt that holds the seat track in place is shearing off, causing the seat to wobble. seat will not stay in the normal upright position. it is difficult for the consumer to reach the steering wheel with the seat in this position.*ak
1
 Driver's side seatback collapsed backwards at an angle, almost to the reclining position, while driving. dealership repaired seatback, but problem recurred.*ak
04/12/2002157000110/01/1994
 Accident was: van hit in the rear while stopped. drivers seat back broke upon impact. *ts *jb ***dimsii ivoq entry posted after 12-12-02 cut over to artemis***760915
01/01/20021
 While driving, the drivers side seat will recline backwards on it's own, resulting in loss of control. *ak
12/05/1999101/01/1997
 The van was struck from the rear (approx. 35-40 mph) and was driven into another vehicle. the entire front end of the van was driven in against the motor, both front bucket seat (backs) were broken, the driver seat was facing slightly toward the driver door, the drivers knees were forced into the dash (with her seat belt on) and neither one of the air bags were deployed. chrysler said this was normal when i contacted them about why the bags didn't deploy. *ak
 Driver was rearended and the driver's seatback twisted and went backwards, driver was injured. *ak
11/01/19951
 Driver's seat falls backwards from slightest pressure. *sd
11/18/1995112/01/1994
 Driver's and passenger's side seat back collapsed when vehicle was rear ended. tt there were three injuries. *slc
11/04/1995101/24/1995
 Center seat came unlatched from the floor attachment and rear door latch came loose and the door came open during impact. tt