Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY
233599REVA10/01/1999233599612160Subject on the child seat tether anchors. *mjs06/06/2000
18329809/25/1998603635Subject on flash programming failure recovery. *yc11/17/1999
STRUCTURE - FRAME AND MEMBERS
23039702/14/199751942Difficult to clean light colored chalky residue from plastic body components that are molded in black. *tw07/17/1997

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
1
 Water leaked through the sunroof, the paint on the driver and passenger window frame peeled*jb
STRUCTURE - BODY
03/07/2003105/01/1996
 Paint is flaking off the hood and roof. not a normal age flaking. paint bubbles up and then flakes off. white primer is seen as paint flakes off. dealer admitted that it was a defect, but i had waited to long to bring it in. they refused to do anything about it. i had not received any notice of recall for this problem. the other recalls on this make/model were dealt with promptly upon receiving notice. *ak
01/23/2003
 Consumer called complaining about having problems with the front driver door assembly hinge, which is falling from the welding. obstructing to close the door properly. dealer has been notified. please provide further information. ts
05/01/1998110/27/1994
 Moulding on front window pulling away from window.
05/28/19968
 Roof drip rails leak, causing water to collect in vehicle.
04/10/19960
 Sunvisor mirror shattered in accident, causing injury. *sd
 When rain water get into the van and wet the carpet dealer replace carpet but still having the same problem. tt
STRUCTURE - BODY - DOOR
03/10/1999106/01/2097
 Other problems the same as others in database. dt
01/01/2002
 Sliding passenger side door continues to slip off track. dealer has yet to be contacted. please provide further details.*ak
06/12/20011
 Passengers side door was defective, and at bottom of door panel, has separated. also, drivers side door will not unlock from outside, can only unlock it from inside. sometimes passengers door will not stay closed. *ak consumer states that the passengers door is totally dislocated at the bottom hinge and will not stay fastened, it sometimes will open while vehicle is in motion, drivers side door will not open from the outside. *slc
03/01/2001
 Drivers side door is failing to close/shut. door is coming away from frame. please provide any additional information/attachments. *ak
02/25/2001201/01/2001
 No summary listed for abov evehicle. *ak
03/18/1999103/01/1995
 Our family is a second generation consumer of the chrysler coporation's products. this vehicle has proven such a lemon, we really doubt that we will ever buy another chrylser/dodge product. within a month of our purchase, we had a recall on the liftgate latch, that was fixed. we are currently having our transmission inspected by a licensed chrysler dealer, and will submit to the corporation. we have had the seat belts not retract on the driver's and passengers side for years, which catch in the doors constantly. the power windows in the rear had a motor go out, the universal joint fell off while the car was sitting in the drive, and the most ungodly act was when someone was closing the sliding passenger door, and it totally slid off the car. luckily, no one was injured. the airconditioning was about 2 years old when it died, and the company replaced that underwarranty, along with the universal joint. the sliding door cost us a fortune, and the company only gave us $122.00. i wish that i could turn back the hands of time, and have bought the windstar instead of this esxpensive lemon.
01/27/1999
 Automatic door locking system design inadequate, causing consumer's baby to be locked in the vehicle because consumer forgot to push the unlock button.this condition causes difficulty for consumer to remember whenever needs to leave vehicle.keys are also left in vehicle, and the door closes enough, but not completely. the system would lock all doors. dealer will be contacted. *ak
105/01/1995
 Power locks on drivers door failed to engage at random.
05/15/19970
 The right front door slammed shut on a child's leg because the weldings that held the door in place broke due to faulty workmanship of the manufacturer. *ak
 W/automatic locking system; sliding door fails to open/shuts with door now being wedged. *ak
05/10/1995
 Remote sliding side door malfunctions, cannot get out of it. tt
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
10/15/20031
 When opening the driver and passenger front doors consumer would not be able to shut the doors. *ak
01/23/20030209/30/1997
 On the passenger & drivers side doors the sheet metal surrounding the bottom hinges is cracking, with the cracks beconing increasingly worse with time. the passenger door began to open about 3 mos. ago with the sound like that of a coke can being folded midway on the cylinder, then being folded back & forth. upon inspection, i noted a small crack on the sheet metal that the hinge is bolted to. today the crack extends above & below the top & bottom of the hinge approx 1/2 inch. the drivers side door started making the coke-can sound roughly a week ago; and has a crack slightly longer than the hinge is high. after reading reports of people having their hinges disconnect from their caravans due to what i regard as an apparent fatigue failure, i am concerned.
10/25/2002
 Consumer states that with no warning the two front doors is falling off the hinges and it will be hard to open for the consumer to enter or exit the vehicle. dealer notified ts
06/12/20011
 Passengers side door was defective, and at bottom of door panel, has separated. also, drivers side door will not unlock from outside, can only unlock it from inside. sometimes passengers door will not stay closed. *ak consumer states that the passengers door is totally dislocated at the bottom hinge and will not stay fastened, it sometimes will open while vehicle is in motion, drivers side door will not open from the outside. *slc
05/01/2001101/01/1995
 Both the driver and passenger doors have broken away from the hinges. we contacted the dealer and their reply was that the wind probably blew back the doors and broke the hinges. how can this happen to both doors in exactly the same spot. we have had to replace the transmission twice, once a year after we bought the car, and another about a year or so ago.
 Welding that holds door hinges to the frame of vehicle cracked and could possibly disconnect from vehicle. dealership has examined problem, and informed consumer the process for repairing the hinges will involve dealing with wires under dash because sensors for air bags run through that area. please provide any additional information/attachments. *ak
 Driver's door is falling off the hinges due to cracking which is causing door to sag.*ak
 Driver's door has prematurely separated from the hinges, cause unknown. as a result the door could open while driving, creating a potentially dangerous situation. *ak *ml
 Sliding door on the passenger side is coming off the tracks when opening the door . please give any further details. *ak
03/08/1999
 The door on the driver's side is coming apart from the frame. a post and hinge is split real badly. the door is not able to be opened. the problem has not been reported to the dealer at this time. *ak
03/01/1995
 The door frame is tearing at the hinges from the inside out. *ak
11/20/19981
 The consumer experienced problems with door hinge assembly. the consumer stated that door hinge is cracked. this complies with recall number 95i001005. *ak
10/07/1996
 Failure on the sliding door, the sliding door came off the hinge, causing injuries to the occupant. *ak
STRUCTURE - BODY - HATCHBACK/LIFTGATE
03/18/1999103/01/1995
 Our family is a second generation consumer of the chrysler coporation's products. this vehicle has proven such a lemon, we really doubt that we will ever buy another chrylser/dodge product. within a month of our purchase, we had a recall on the liftgate latch, that was fixed. we are currently having our transmission inspected by a licensed chrysler dealer, and will submit to the corporation. we have had the seat belts not retract on the driver's and passengers side for years, which catch in the doors constantly. the power windows in the rear had a motor go out, the universal joint fell off while the car was sitting in the drive, and the most ungodly act was when someone was closing the sliding passenger door, and it totally slid off the car. luckily, no one was injured. the airconditioning was about 2 years old when it died, and the company replaced that underwarranty, along with the universal joint. the sliding door cost us a fortune, and the company only gave us $122.00. i wish that i could turn back the hands of time, and have bought the windstar instead of this esxpensive lemon.
05/12/19953
 Liftgate opened by itself, once while driving, twice while parked. tt
10/01/19941
 Rear hatch popped open while driving, with no impact involved light came on panel telling door is open twice. tt
STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS
1
 The liftgate fell on the consumers head. bolt broke and liftgate will not open. *ak
08/26/19991
 While closing the rear liftgate the door snapped (i heard a snapping sound) and upon further investigation, i realized that one of the bolts holding the door from the top snapped off. i can't close the rear liftgate, or keep it open all the way. i believe that this is a very dangerous situation. i don't even know what kind of mechanic can fix such a problem. the only work i had done on the door was a recall that dodge had about the lock on the door, and that was done by an authorized dealer.
STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE
07/05/19970
 Vehicle parked; driver went to rear & lifted up hatch; bolt holding cylinder on left side snapped/broke off. bolts located inside vehicle; cannot open hatch w/o using 2x6; took to dealer & mechanic said charge by hour to fix. *ak
STRUCTURE - BODY - TAILGATE
11/21/19961
 Difficulty scheduling appointment of liftgate recall repair with dealer.
STRUCTURE - BODY - TRUNK LID
08/10/2000110/01/1998
 Bolt attaching the rear door support shock to the body broke off at the top thread. the shock immediately extended and tore the headliner. the rear door slammed closed in what could have been a fatal blow to our 2 year old child. failure is a design flaw in using a shoulder on the bolt to put the threads in tension while a bending force is also being exerted causing the threads to fail. a very dangerous situation for small children as these vehicles get older.
02/10/1996
 Dar cars chrysler 95i001. owner is experiencing difficulty having recall work perfomed.. *ak
STRUCTURE - FRAME AND MEMBERS
10/10/200064490205/01/1995
 Original motor and transmission mounts broke in june of 2000, replacement mounts in october 2000. vehicle has never been in a collision or driven off road. replacement mounts lasted less than 2000 miles. *nlm **dimsii ivoq entry posted after 12/12/02 cut-over to artemis*734333
04/04/1996
 Side pillars obstruct driver's vision while making turns or driving around the curve. *ak